We booked this hotel via the internet with fingers crossed, but were not disappointed. Our room in the main building was comfortable and had a balcony and panoramic view over the lake. The staff were very attentive and all spoke English/German/italian. Lovely deep swimming pool and also a slim strip of pebbley beach from which you can swim in the lake - an unexpected highlight, as it was surprisingly warm, clear and fresh water. Meals are simple but fine unless you are a foodie. Singer/keyboard players entertain those who choose to use the lakeside bar every evening. Seemed to be very popular with German families, lots for children to do. Steep climb up the access road but then only 10 minute walk to town centre with good range of shops and eating places.