We were given a voucher for a stay at the Kenmare Bay Hotel for our wedding anniversary. The rooms were lovely, warm and cosy on a rainy weekend. The staff were very friendly and helpful and made the stay really relaxing and enjoyable. Breakfast was tasty and the brown soda bread very good. We also ate in the Bar and found it delicious and good value. Room for people with disabilities really nice and good accessibility. Bit more difficult to access the Bar but were assured that this is being addressed (would be fine for manual chair users but not great for powered chair as small step just too high for comfort). All in all 10 out of 10 for staff and 8 out of 10 for accessibility. Thanks

We sayed at this hotel on our vacation last year. We booked and prepaid through hotels.com for what we thought was a room in the new section of the hotel. When we arrived, there were 3 tour buses in the front parking lot. We were given a very dingy, but passably clean, room in the older section of the hotel. When we complained (very nicely )about the room, we were informed that there were no other rooms available, nor would a price adjustment be given. The real kicker came when I was informed my room had no internet access, which I desperately needed to participate in an online course I was taking. My internet access for our assigned room was a coin operated internet access pc in an upstairs lounge - I kid you not! I spent 4 Euros for about 8 minutes of access. It was ridiculous.

We were actually asked to come later for breakfast the next day, so they could get the tour groups served. (We went ahead of the tour groups and witnessed the ensuing chaos as they tried to feed 160 people at one time.)

Upon check-out, we were presented with a bill, which amounted to $75 less than what we prepaid through hotels.com. When I returned stateside, I contacted hotels.com and received no price adjustment at all. Tough.

The new part of the hotel was lovely. If you do wish to risk it, I would book with the hotel directly - not hotels.com - and have back-up accommodations ready in case your room isn't quite what you envision.

My husband and I stayed at the Kenmare Bay Hotel at Easter this year. We were extremely disappointed with nearly all aspects of the hotel.
On arrival we were met by unfriendly receptionists. A bottle of wine was supposed to be waiting for us in our room, which was not. We eventually received it the following night at dinner when we pointed out we had not yet received it.
The room was very dusty, the heating did not work properly, some of the towels and pillow cases were frayed and the bathroom was extremely dusty.
Breakfast was extremely disorganised with people queueing out the door to be seated.
The leisure centre was good and staff friendly. This was the only good aspect of our stay.
On checking out of the hotel, we informed the receptionist of our complaints. She was not concerned and proceeded to take a phone call. We left a comment card with them, with all our complaints and the hotel has still not contacted us despite us emailing them.

just returned from a stay in the Kenmare Bay Hotel, a gruop of us stayed in the holiday lodges. The Houses are beautiful, lay-out is very good and fully fitted with everything you need. We had breakfast one morning and there was a good choice, we did not eat in the Restaurant for dinner but had bar food and the food was very good. I was delighted we could use the leisure centre for free. The weather was really good so it was a lovely short walk from the town. I will come back as it was very good value for money