I have stayed at this hotel twice and was disappointed with the staff both times. They did little to make it a memorable experience. They were unwilling to accept criticism or deal with complaints. The location of the hotel is lovely however, it needs updating. It has an outdated spa area and the rooms also need to be upgraded.

I had an issue and dealt with a member of management who was rude and condescending. I have stayed in many properties of this calibre and have never been treated with such disdain.

What a disappointment....an old grand dame hotel desperately in need of an update. From the linens to the carpet to the hotel gym that included equipment that had to be from the 1950's I felt as if I was in a time warp.

THe staff is mostly eastern eurpoean with language issues so service is seriously flawed.

From simple things like no coffee service early in am to just an overall feeling of a hotel that is old "old" and worn out.

And things like phones from the 1970's and a TV that is so old and so small I could barely see the picture....it just seemed like much of the decor and accomdations could be gotten from an old motel on Route 6.

For $400 plus euros a night I would expect so much more.

Luxurious this was night.

The setting is lovely but they are currently building a country club which prohibits walking on one of the nicest walks.

Oscars restaurant is so so and desperate for an update. The main restaurant food is fabulous (with a price that is quite high) but the room is really blah....AND they have flies in the dining room that are lining the windows. I had to move to the center of the dining room.

All in all....A MAJOR disappointment.

Not sure how this is Relaix & Chateau quality.

A beautiful 5 star hotel. Expect to pay 5 star prices, but worth the trip. The atmosphere is really peaceful and the amenities are wonderful. The food is excellent. The only area that could use improvement is the wait staff. I think they were a little short staffed, so the wait times were a little longer than a 5 star experience.

There are many activities available at the lodge and take lodge's recommendation and book them before you arrive.

Stayed here 7 years ago and allways wanted to go back - went back in March and nothing has changed.

Eveything about the Lodge is top class.

Only blot this trip was the food was a little dissapointing and not to the high standards that I expected - though that may be due to what I choose (everyone else was more than happy)

Will be back.