This was a 4 star all the way. Exceptionally clean and perfect location was tucked off the main streets, yet right next to the walking district. The decor was very Scandinavian-style and exceptionally spacious, not your typical European experience. Contrary to some sites, there was no free parking, it cost 11 € /day in the garage below the hotel. Our room faced the courtyard (outstanding views) and we had a very quiet night minus a few airplanes. The air conditioning left a bit to be desired, as did the refrigerator. The included breakfast was incredible, a spread that could easily run your 20€ if not included. More fruits and jams and pastries than you could imagine, even bacon and eggs!!

We investigated Innsbruck hotels at length and chose The Penz Hotel. It was a good decision. Location wise it was perfect. It is attached to a new mall and a few blocks from the old town.

Rooms are very modern, amazing bathrooms and LCD TV. The rooms are a bit small but perfectly formed.

Staff friendly, check in staff speak English.

Breakfast on the 5th floor roof terrace was the highlight. Biggest spread I have ever seen. And if you are a plane spotter the 8 or so flights a day into Innsbruck skim the roof as they approach for their landing!

Stayed in two double superior rooms with my wife and two children. Staff was friendly, rooms were just big enough, modern amenities. Internet billed at 1 Eurocent per minute, so remember to disconnect! Breakfast was extensive and exceptional, and is served on the 5th Floor, with a great view of surrounding mountains. 75 meters from Aldstadt. I would stay here again.