We stayed in the hotel from 3rd to 10th June and were a little anxious having read the mixed reviews after booking. However, overall I would say that our experience was a positive one and I would recommend this hotel to anyone who wishes to have a relaxing sun holiday in a beach location, with Spa facilities nearby if they wished.
The positives:
- We were upgraded to a 2 room suite on arrival - pool, living room and shower room on ground floor and bedroom and large bathroom on first floor (although a bit disappointed to have to walk through reception to get to the beach - many other rooms had direct access)
- The sea and sunbathing area was stunning and free water bottles most appreciated
- Service around the private beach area was very attentive - especially appreciated having the same sunbeds reserved by the attentive pool guy (Evangelos??)
- Hotel is small enough to not seem like one of the larger resort hotels
- We did not eat in the Michelin star restaurant but the reviews in the book outside it were glowing
- Reception staff very helpful (Alex? especially)

The negatives/feedback to the hotel:
- There was a wedding party 3 out of the 7 nights which went on to well after 1/2am and we needed earplugs to stop the noise of the music. Although we had been warned the day before, you do not really expect to have this kind of noise in an expensive hotel, which we had booked for a relaxing holiday
- Could do with a cheaper restaurant on site. We ended up going to Elounda most nights (7 euro in cab) to eat
- Would recommend the hotel needs somewhere to eat breakfast outside which is one of the pleasures of not being in the UK. We ended up having room service and eating on the terrace in our room to achieve this.
- The breakfast selection was not that extensive but I guess it is a small hotel. Don't have the pancakes - they were horrible and we sent them back!
- The gym in both the Peninsula and Porto Elounda was small and very limited equipment

Overall, a lovely stay and would recommend the hotel for a relaxing holiday...

hi, i just want to say about the negative hotel reviews some people dont know what they want from a hotel an they expect resorts like those in asia or other places. for sure until now greece doesnt offer this... but similar to this.for this hotel i ve been before many years april or may, i found everything ok. of course in greece is everything overpriced during summer.of course they have now the six senses spa, nice, but they have alot work to do , and i m sure one day they they will be one of the top resorts in greece.i know the cost to operate a hotel in greece is very high to keep the standards. but then someone pays 1200 euro in in soneva gilli or 800 euro in four seasons koh samui, or the aman resort wants 1000 euro for a villa that has the nicest decor and presentation and service, its not easy to pay this money or more for a resort (and i dont speak for the peninsula only) in greece and dont have the same standards and everything in the same level like in other places in other countries.i hope by the time when new resorts complete here... maybe be better and help competition ... thanks.

Crete has changed. unfortunately it is much worse. There is little charm and not enough real villages and people. The resort is supposed to be really fantastic and very luxurious at least in service. Well , it is neither. There is nothing really wrong with it, but for the price one pays, one should get much better. overall disappointing.

This is too expensive and too hyped up. A very mediocre hotel with mediocre service. There is nothing special about the area either. We stayed there last May and we were very disappointed with the whole product. I wish I had listened to a friend of mine who did say there is nothing much wrong with it but does not deserve the rating it has. The worst thing about it is that it is a bit dated in design and the service is slow and not very friendly.