We were very nervous about our visit to the Electra Palace given some of the bad reviews it has received recently but we had a great time. Reception staff were efficient and friendly, our room was huge and the rooftop pool was absolutely fantastic. We stayed two nights in late August and I think the pool was only recently completed but we spent a lovely afternoon swimming and lounging around admiring the Acropolis from afar!

Breakfast was very good and the concierge was very helpful. The location is also excellent.

Maybe it is hit and miss and we were lucky - admittedly we were a bit annoyed by some noise caused by the air-conditioning but we weren't in the room that much and it didn't disturb our sleep.

We would definitely stay at the Electra Palace again.

I stayed at the Electra Palace Hotel on July 29th & 30th, 2006 with 6 of my friends. We had 3 balcony rooms on the 6th floor with views of the Acropolis. The rooms were very comfortable and clean. The hotel staff was helpful and friendly. At night we hung out on the rooftop balcony (the pool was filled in a few years ago) and enjoyed the amazing views and weather. This hotel is located in a great area of Athens called the Plaka. We were walking distance from all the sites and some amazing restaurants. My only suggestion would be to book your room directly through the hotel. We booked our first night through an online travel agent called Travel Zone and it was the worst experience ever. Travel Zone was quick at first to book our reservation, but their customer service was nonexistent after that. I spent almost 5 weeks trying to contact them to make a change to our reservation. I would also request a room on the front of the hotel. It appeared they were doing some construction to the back half of the hotel and it may be noisy during the day. All in all, this is a wonderful hotel and it really added to our incredible time in Athens.

We stayed at this hotel for 3 nights in July. We had a suite with a private balcony. It was wonderful! The bed was very comfortable. The room was decorated with lovely dark wood. The bathroom was very nice. Maid service was great and twice a day. The breakfast assortment was excellent. My spouse ate his usual egg and sausage etc. breakfast. I had fabulous Greek yogurt with nuts, honey and fruit. There was a good assortment of other foods as well: fresh squeezed orange juice, fruits, cereal, meats, pastry etc. We found the staff as a whole to be helpfull. We are not the type of people who expect to be catered to continually. The location is perfect, right in Plaka with a view of the acropolis. We actually did not have one complaint. I think it is important to remember the population of Athens. People live in apartments, the buildings are close together all the way around, narrow streets in Plaka and so on. Hotels can also be side by side with other building and close together in the back as well.
As far as ratings, it depends on what you are comparing it to. We traveled from Edinburgh throughout the Mediterranean making our way to Barcelona. We stayed in hotels in this price range. We found Golden Tulip Electra Palace to be the best hotel of the European hotels we stayed in.

Stayed for two nights at this well located hotel in the heart of Athens. It appears to be recently refurbished to a near 4 star standard. While the facilities are generally quite good, its the details that are not just missing, but completely absent. In the heat of summer, the room air-conditioning was minimal at best. This in strark contrast to the well air-conditioned lobby. On the second day of our stay, the door knob breakfast menu was not replaced. While the Concierge, who was terriffic, was present only the night of our arrival, and was off the rest of our stay, the remaining Reception staff really didn't have a clue about restaurant reccomendations, shopping, etc. The Reception staff are best described as surly, and that's across all shifts. Breakfast room service was simply pitiful, with no quantity of anything to speak of. This too in stark contrast to the excellent breakfast buffet offered in the restaurant. A very nice hotel with obvious problems that needs to be more aggresively managed.