We stayed here in June 2006. The room was spacious, modern and spotlessly clean with two balconies and fabulous views overlooking the marina. It was lovely to sit here with a drink and watch the wealthy yachting fraternity pottering about on their boats. The pool is also very good, but there is a lack of shade. There are too few umbrellas, especially when there are so many young families staying. There is a bar at the pool that serves snacks, but you wait an age to be served, then wait forever for the food, then grow even older waiting for the bill. This despite repeated requests from the waiting staff, who are pleasant but useless. The staff in the hotel generally are okay, polite but not particularly welcoming. The atmosphere is more like a business hotel rather than a holiday hotel. The Portuguese generally seem to be polite and efficient, but lack the personal warmth that we have experienced in Spain, or more particularly in Greece.
The hotel is in the best location in Praia da Rocha ie. the outskirts. Downtown PDR is pretty awful. At night hordes spew out of monstrous edifices such as Club Praia da Rocha. Blokes with tattoos and football tops stretched over ample beer-bellies, and their lobster-coloured wives in white stillettos and Elizabeth Duke jewellery fill the countless Irish bars that offer English lager and live football. It is ghastly and depressing. One oasis of sophistication in this cultural desert is the Titanic restaurant where you receive five-star service and food at three-star prices.
Fortunately around the marina it is quieter and there are a few good restaurants - particularly Nosolo Italia, a super Italian that serves very good pizza, pasta and great sandwiches at lunchtime. And the ice cream - wow!
So back to the hotel - room cleaning is to a very high standard, although your room mightn't be cleaned until tea-time. It also lacks a proper residents' bar. Kids facilities are a swing, a slide and a jigsaw. It's about a five to ten minute walk to the main beach, then another five to ten minute walk to the sea. This is a huge beach.
There is no decent supermarket nearby which is a pain when you are trying to cater for a fussy-eating 4 year old. Breakfast is good and substantial, but the same every day. No egg-chef, and too much tinned, rather than fresh, fruit are my whinges here.
Overall a good, clean, modern hotel in a good location let down by some small issues. If you get better weather than us you mightn't even notice them!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.