We were very impressed. We hired a car for the week as we didnt relish the thought of the 3/4 hours in the airport transfer coach. It was an easy 50mins & we were there.
The reception staff were quick, friendly and very helpful although we struggled to find it due to lack of signs!
Our apartment was lovely & clean and very well equipped (never had a washing machine on holiday before or a real cooker)
The supermarket was extreamly well stocked with everything you would want. The pool areas were lovely and clean and security is very tight there.
Unfortunetly we were half board! It took us an hour to find the millenium, once again due to the lack of signs or a basic map of the resort. When we found it it, it was closed (you only actually get an evening meal 5 out of your 7 nights???) They refused to serve our breakfast the following morning as we didnt book (something else we didnt get told about) When we eventually ate there the food was pants! only 3 choices of food and nothing for a veggie like me! My children had a choice of fish fingers or fish fingers! no fresh fruit or veg. The waiting staff were running around like headless chickens but not actually doing anything & they cater for 100 but they only have 5 menus! you have to wait your turn.
We did complain to our rep (cerrise - thomas cook) and got our money back which we were very happy about. She was brilliant - if your not happy tell someone.
The other thing everyone noticed was that the Thomas Cook guests were treated very differently to the Mark Warner guests. There was a definate segregation.
We had an excellent time, met some brilliant people there which we had lots of fun with and we would go back again but would go self catering.
I would however, try and book an apartment or villa privately and book our own flights.






Value
Check in / front desk
Service
Check in / front desk






