If you plan on sight seeing in Florence, wow, this hotel has a prime spot. Smack dab in the middle of the liveliest street in town! The hotel is small and clean, our bathroom was updated and had a nice shower.
I agree with other posters about the front desk staff. They weren't rude, but rarely smiled, and never went above just what was asked (and were sometimes seemed not happy to even do that). The breakfast was a bit understaffed. Twice the maid service unlocked our door and walked right in without knocking!
Overall, the 3 star rating could be a 4 or 5 if the service improved. The service is very bare bones. This is a great hotel if you just want to be in the smack dab of everything, you want to do your own thing, and you get a good deal. But I think you can get better deals elsewhere.










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