Hotel my company was going to book was full so I chose this hotel based on location and value

Its got an excellent location, close to a nice square, with live music and good restuarants (it is about 100 metres from the square, but far enough to not have any noise issues)

Excellent service from the guy on reception and the waitress, who patiently listened to any request I had

Dont get me wrong, this is not a five star hotel. I asked for a quiet room and got a standard room overlooking the central stairwell. Rooms acceptable, nothing more, bed not hugely comfortable, but hey I was staying for 1 night and overall room was fine for my needs. I would probably look for a room upgrade, but on this occassion the hotels bosses were in town and must have booked the better rooms, which was a real shame......

Good Ham, nice cheap wine, friendly service thoughout, excellent check in, check out, easy to get a cab

It is a small hotel, with no gym and small lobby/bar/restaurant area.....

You do however have to see the main staircase - this has a huge charm in itself - like your walking into a different century - you'll know what I mean when you see it

So much better than the likes of the inpersonal Melia chain of hotels, those huge monstrosities totally impersonal, overpriced, badly located, poor service and too big to care - so this hotel made a nice refreshing change from the norm

This was my second stay at Catalonia Las Cortes in Madrid. The staff are very friendly. My only complaint is they were not able to help me when I had trouble accessing their wireless internet service. The room was nice and was equipped with every amenity. The shower was fabulous -- had a huge shower head with amazing water pressure. Quite a treat. I did not have time for breakfast this time but recall that last time (a few months ago) the food was good and service was outstanding.

Overall, it was a fine hotel. We didn't find the Madrilenos particularly warm, but when we disliked the first room they gave us (first floor with tow single beds out together) they were very accommodating and immediately gave us a nicer room on the 3rd floor. There was no noise from our room, and the room was impeccibly clean. The halls and the downstairs of the hotel have absolutely beautiful architecture. We were also very impressed with the bathroom--double showers and a tub. The TV had cable, but the English speaking CNN channel did not work as well. We never quite adjusted to Madrid time, and as a result only went to breakfast one day. It was delicious and te coffee was great. We are a married couple traveling without our children, and it was definitely worth the trip. Loved the neighborhood, too. Right around the corner from the Plaza Santa Ana, the Thyssen and the Prado and Retiro Park.

It was my hope to stay at this hotel during our week in Madrid but the hotel was not available six consecutive nights. It was, however, available upon our return from Toledo so we stayed here the night before returning home.

This is a beautiful hotel and we liked our pretty room but it was tight for space. I wonder if because we stayed only one night we were given a small room, 201. For one night it was fine but we could not have managed this room for six nights, there was little room for movement around the bed and very little storage.

However, when the door opened to the room across the hall, 202, I couldn't help but notice how spacious it is and how absolultely stunning the room is decorated...right up to the painted ceiling--our room is very pretty but this is gorgeous.

Really, the only issue with our room was the size because otherwise the furnishings and details were pretty, the room was clean and quiet, the bathroom large and user friendly. Also of note, our room appeared to be the only interior-view (courtyard)room with a terrace which really was nice to have, if only for one night.

The staff were extremely friendly and helpful, and the location of this hotel is terrific. We would stay here again....requesting a larger room....202!