My partner and I stayed at the Al-Andalus Palace Hotel in November 2007. We went to Seville for a City break and the hotel was absolutely spot-on for our needs.
If you want to stay in a hotel that's right slap-bang in the middle of Seville then do not stay here. My partner and I chose this hotel because it wasn't right in the middle of Seville, and we can only say that we appreciated the hotel more for it.
Upon arrival they informed us that they didn't have a room with a double bed, but that if it was ok they'd move us the following day. The staff were very friendly and helpful and even though a double bed couldn't be guaranteed when the reservation was made, they did apologise for it. And the following day, when we returned to the hotel early afternoon, they had indeed changed our rooms and moved all our luggage as well.
The hotel is very big indeed but we didn't once feel that we were just another number.
Neither my partner nor I used any of the business services so we can not comment on those, but the pool and gym were adequate.
The food in this hotel is typical Andaluz-style food. If you do not like spanish food then do not go to spain and then complain that they don't serve sausage and mash!!! My partner and I ate in the Italian restaurant and for a 3-course meal with wine it came to less than £40 for both of us. (Being in London this is almost unheard of.)
The hotel is excellent if you go with an open-mind that it is a foreign hotel so they will servie foreign food and that they don't have tea/coffee making facilities in the room (this is typical spanish so don't go expecting it). The staff are very friendly and helpful - there are staff there who speak English so do not be put of by it.
The shop in the hotel could be improved on, but as most shops in hotels are slightly more expensive it might be better to purchase things in the city centre.
Please do not be put off by reviews that say that the hotel is crap but can't give a reason as for why it is.
The rooms and bathrooms are clean and maid service is excellent.
We would definitely go back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Pet owners, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine