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Radisson SAS Hotel Berlin: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 181 Reviews
5.0 of 5 stars
125
4.0 of 5 stars
38
3.0 of 5 stars
7
2.0 of 5 stars
8
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#12 of 558 hotels in Berlin
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 427
  • Address: Karl Liebknecht Strasse 5 Berlin 10178 Germany
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Hotel has world's largest cylindrical aquarium with 2,500 fish - City center opposite Berlin Cathedral on banks of River Spree. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Allowed Restaurant No Room Service Swimming Pool
Check Rates: $306 (€222) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Radisson SAS Hotel Berlin

( 17-21 of 181 )
“unique reception area”

Radisson SAS Hotel Berlin

Apr 2, 2008
1/1 found this review helpful

We visit Berlin regularly, it's a great city, and we have stayed in many different hotels there.
We chose the Radisson this time as it’s location was very convenient for activities and for visiting friends in Mitte.
I was also interested to see the Aquarium, having glimpsed it through the hotel foyer on a previous occasion in Berlin and having read reviews on trip advisor.
It really is spectacular and makes this the most unique hotel foyer and bar area I think I have ever been in. It’s particularly funny to watch the aqua dome visitors going up and down in the lift inside the tank, you wonder if they are watching the fish or if the fish are watching them.
I had booked via the hotel web site as this offered me the best deal. It was the Easter weekend and I noticed that the rates went up steadily for the same rooms so I would book early if possible.
The choice of queen rooms was restricted, most of this size of room seems to be in a twin configuration, or they are smoking rooms.
I phoned the hotel and they arranged for us to have a non-smoking queen room, even though the web site said there were non available, they reconfigured a twin room and were very helpful.

If possible try to get a room with a view of the aquarium or one with a view of the cathedral, our room looked out onto Alexander platz which is fine just not as unusual.

The room was smaller than other hotel rooms we have had in Berlin but the storage space was adequate and the bathrooms were clean, modern and bright.
The staff were all very helpful, we ate in the bar and in the Aqua lounge, one thing is the choice of food in these two areas is the same and very restricted for vegetarians, but the main restaurants seem to have a very extensive menu.
The location is very good for Mitte, river trips, Unter den linden and the museum island.

The gym facilities are good, with a small but nice swimming pool, three different types of sauna or steam room and a good range of spa treatments.
A note for anyone of a shy disposition, as in many places in Europe, the sauna and steam room areas are not gender specific and they encourage you not to wear your bathing suits.

I would recommend this hotel, it’s friendly, unusual, modern and well positioned for tourists, but it is certainly not a budget option and you can find bigger queen/king sized rooms elsewhere

  • This TripAdvisor Member:
    • Liked — The aquarium and the location
    • Disliked — smaller than average room size
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soundmonkey's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: February 11, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Concerts / Music festival, Other
Was this review helpful? Yes No
Check Rates
Average price*: $306 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great choice”

Radisson SAS Hotel Berlin

4 of 5 stars
Zurich, Switzerland
Apr 2, 2008

We just stayed three nights at the Radisson SAS in Berlin and have not regretted the choice at all. We chose the business rooms which was absolutely worth it since it came with some extras such as amazing view and a small balcony.

The location next to the Museumsinsel and Alexanderplatz is just perfect, buses 100 and 200 bring you quickly anywhere.

The room itself has a good size, though not huge, the same goes for the bathroom. The lobby with the amazing Aquarium has been praised numerous times already here and is really a nice attraction.

Service was friendly, efficient and the breakfast buffet was well appointed and tasty with mixed hot and cold food available.

The only minus points I would give to the wellness area which for a 5 Star Hotel should be better maintained, the steam room seemed mouldy. There was also no jacuzzy which many guests would appreciate after a long walk in town.

  • This TripAdvisor Member:
    • Liked — Room with a view
    • Disliked — Wellness area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gemsstock_68's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: January 15, 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $306 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Absolutely Fantastic”

Radisson SAS Hotel Berlin

5 of 5 stars
Belfast, NI
Mar 29, 2008

An absolutely fantastic Hotel! The Radisson is perfectually situated about a 10 minute walk to the Brandenburg Gate (and about a 25 minute taxi to the airport). The hotel is magnificent with and the staff extremely helpful.

Would thoroughly recommend this hotel in terms of location, presentation and the staff.

  • This TripAdvisor Member:
    • Liked — The location, the hotel itself and the staff
    • Disliked — Loved it all!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisNI10's Summary
Date of Stay: February 2008
Traveled with: Family (extended)
Visit was for: Other
Age group: 35-49
Member since: July 12, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $306 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved the Radisson SAS Berlin-Style, Atmosphere, Location”

Radisson SAS Hotel Berlin

5 of 5 stars
New York City
Mar 28, 2008

Chose the Radisson based on TripAdvisor write-ups. It was all we hoped for and more. The location is superb for sights as well as transportation options. The hotel is only a few years old, well maintained and stylish in a modern European sort of way. There is a huge fish tank in the lobby onto which our two double rooms faced. Even without the balcony, one could imagine being in the fish tank. The lobby is quite busy, but with the doors to balcony closed, you heard nothing. Rooms were a decent size, nicely decorated, and well designed, as were the bathrooms. The lobby has a nice bar area. There are several restaurants in the hotel, but they, as well as the breakfast/brunch, are quite expensive.
The bellboy who greated us was delightful and had many helpful tips. The staff at the reception desk were also extremely pleasant. The only staff member with whom we did not have a pleasant experience was the male concierge who often ignored us while he was on his cellphone, with what seemed not to be hotel business, and who was not particularly helpful and at least once downright rude. We did not let this influence our impression of the hotel.
We do highly recommend taking a walking tour with Inside Berlin. If all the tour guides are anything like ours, it will be a fascinating four hour tour. We loved it despite the cold, rainy weather. We also recommend lunch or dinner at the restaurant at the Reichtag where the food is amazing and the view comparable. We also had a great dinner at our tour guide's recommendation at Schwartzwaldstuben in an interesting neighborhood and excellent, well priced German food without tourists and great atmosphere. The chocolate shops that surround the hotel on either side should not be missed, especially the hot chocolate.
Steer clear of the restaurant Borchadt, which despite being recommended to us by friends, and despite having a German relative make the reservation for us in advance, had a rude manager, terrible service and mediocre food despite the high price with the US exchange rate. We were sent to a table in the basement, which looked like a basement, without our reservations being checked (even after protesting), and with open tables upstairs in the historical section.
Overall we had a great trip, taking in many sights, but did not cover everything in four days. Would have liked to add a trip outside the city.

  • This TripAdvisor Member:
    • Liked — Design, size of room, location
    • Disliked — Concierge, price of breakfast when not included
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewYorkFamily's Summary
Date of Stay: March 2008
Traveled with: Family with teenagers
Age group: 50-64
Member since: July 19, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $306 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A large fish tank is not enough”

Radisson SAS Hotel Berlin

2 of 5 stars
Colchester, United Kingdom
Mar 24, 2008

We booked our stay for the Easter weekend in a standard room. The hotel is very centrally situated and has a wow factor in the reception atrium with its awe-inspiring aquadrome. This is normally a pay-to-see commercial attraction separate from the hotel, and it has the unfortunate disadvantage of constantly crowding the lobby with passing pedestrians having a free look from the hotel side.
Our room was adequate if a little small but was clean and well presented. Our stay entitled us to a bottle of champagne on arrival in the room, but this turned out to be a bottle of German sekt when it arrived. It took a telephone call from us to the manager before room service would replace it with the genuine article.
Dinner on the first night in the restaurant H-eat was less than expected. The food was disappointing in presentation and flavour and our main dishes achieved an unusual condition in that they were both over-cooked and cold. Our disapointment was compounded with the arrival of the bill €146 for just 2 courses and wine. Indeed one of the most consistent things with this hotel is its high prices for less than perfect drinks, food and service. Drink prices in the reception bar were high by comparrison with other 5 star Berlin hotels with which we are familiar.
Breakfast had to be queued for and it is not ideal to be given the option of breakfast in the reception atrium while being gawped at by tourists along with the fish!
One very unpleasant experience in both the restaurant and the lobby bar area was the mass of fruit flies that became a constant and annoying nuisance. Perhaps the hotel will try to remove the nuisance at some stage - certainly staff seemed not to care.
The main issue with the hotel is it's 5 star status. I would question any establishment who uses this label while not providing basic 5 star amenities in rooms. No bathrobes or slippers, no mineral water, no CD player, one towel per guest per day, no turn-down service, and poor quality toiletries and absence of simple items such as cotton buds, nail files and hair conditioner. Needless to say, all higher-price rooms offer these but as the place isn't cheap to begin with and it claims to be 5 star why the difference between this and other 5 star operations in Berlin?
I do not find a large fish tank sufficient reason to go back and if I ever see another fruit fly it'll be too soon!

  • This TripAdvisor Member:
    • Liked — Balcony view
    • Disliked — The prices & insect infestation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
willip's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: October 29, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Older travelers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $306 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Radisson SAS Hotel Berlin

( 17-21 of 181 )
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Radisson SAS Hotel Berlin Also Known As

Address: Karl Liebknecht Strasse 5, Berlin 10178, Germany