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Mercure Airport Hotel Berlin Tegel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 63 Reviews
5.0 of 5 stars
19
4.0 of 5 stars
34
3.0 of 5 stars
6
2.0 of 5 stars
2
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#56 of 558 hotels in Berlin
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 186
  • Address: Kurt Schumacher Damm 202, (formerly Novotel) Berlin 13405 Germany
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Mercure Airport Berlin Tegel 3* is located at Tegel Airport itself. Our 3 star hotel offers modern hospitality in a contemporary ambiance. Our... This description is based on information provided by the hotel.
No Business Center No Fitness Center No Free High-Speed Internet No Free Parking Pets Allowed Restaurant No Room Service Swimming Pool
Check Rates: $139 (€101) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Mercure Airport Hotel Berlin Tegel

( 11-15 of 63 )
“Very comfortable, very quiet, very nice”

Mercure Airport Hotel Berlin Tegel

4 of 5 stars
Intrepid Aussie Adventurer
Feb 11, 2007
1/1 found this review helpful

This was a very pleasant stay. I was a bit apprehensive about staying so far from Berlin's centre initially. I had booked last minute and my travel agent hadn't been able to find anything else. So I took this booking and gave it a chance.

To get into Berlin, you hop on the free shuttle to Tegel airport. Then you grab an X97 (Can't remember the exact number, be sure to check before you go) bus and it can drop you at a number of main stops including the Hauptbahnhof and Unter Den Linden.

The room was aesthetically pleasing and very very quiet. Room service was yum, the TV was a bit tricky to work, too many steps to get to free-to-air tv I thought.

Bathroom was gorgeous, lots of room and the shower worked, though it was slow to drain sometimes.

The breakfast served in the restaurant was amazing. 2 types of scrambled eggs and anything your heart desired. I was a bit disappointed at how crowded it was on New Years Eve morning, there was barely any food, drinks and plates around and the kitchen seemed a little slow to replenish supplies. Surely knowing how many guests they were going to have they could've staffed the restaurant a little better?

The 24-hr reception staff were very helpful, friendly and spoke good english. Near the toilets in the lobby there is a rack containing touristy cards for all the major Barlin attractions, I found these helpful.

Internet access was my only problem. The hotel offers access via a third party terminal but this was extremely expensive. The airport has little stands but I couldn't access my webmail via these. I think if I had've had a laptop with me I might've been able to connect from my room free but I didn't so I'll never know!

If you need postal services, front desk can offer limited service. Your next best bet is to take the shuttle bus to the airport, there is a post office there where you can send parcels, anything other than plain letters and postcards. The lady that helped me didn't speak english so knowing a bit of german might help you there.

There is also a small supermarket type store that sells foody bits at the airport. This is handy if you don't want to pay out for room service, but just want some fruit and drinks etc.

One big warning though - there are 2 Mercure hotels at Tegel airport, make sure you arrive at the right one. It is a 10 minute cab ride if you go to the wrong one.

Overall, a great stay and if I knew someone who had to hang out near the airport for a night or 2, i'd recommend it to them. If you want easy access to the city of Berlin, you might want to look at a hotel closer in and save yourself the commute.

  • This TripAdvisor Member:
    • Liked — The peace and quiet
    • Disliked — The distance from Berlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LittleMissK's Summary
Date of Stay: February 2007
Traveled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: February 11, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $139 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice but not worth the cost”

Mercure Airport Hotel Berlin Tegel

3 of 5 stars
Kettering, Ohio
Jan 14, 2007

Functional but nothing special. Won't stay open once the airport is closed in a year or so.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — check in / out
    • Tips/Secrets: — Breakfast is not included. Cost is 14 euros.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SenseIntoDollars's Summary
Date of Stay: January 2007
Traveled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: July 11, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Other
Was this review helpful? Yes No
Check Rates
Average price*: $139 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“just fine for what it is”

Mercure Airport Hotel Berlin Tegel

4 of 5 stars
New Jersey
Oct 16, 2006
1/1 found this review helpful

this hotel was just fine - tastefully decorated rooms, quiet, comfortable, convenient airport shuttle. got a 49 euro rate on the internet and thought that was worth it for what we needed, which was transportation from the airport the first day and to the airport the next. however, beware of other fees- breakfast is 14 euros a person, they charge for internet access, etc etc...you could easily spend more on extras than you paid for the room! also bathrooms don't appear to have been updated in awhile.

  • This TripAdvisor Member:
    • Liked — convenience to airport
    • Disliked — bathrooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
njtraveler15's Summary
Date of Stay: October 2006
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $139 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Bad Experience”

Mercure Airport Hotel Berlin Tegel

2 of 5 stars
North Carolina
Apr 24, 2006
0/5 found this review helpful

I stayed at this hotel one night after getting into Tegel at night and leaving that next morning. Upon arriving at the hotel, I was checked in and given a key card. Mind you, it was about 11 PM and I was pretty tired. So, I went up to my room, inserted the key card and opened the door. I was greeted by a shocked "Hallo" from some poor German woman who was already in that room. They gave me a room with someone else already in it. I must have scared the daylights out of that poor woman. So I walked back down to the check in desk and told them what had happened. The clerk then gave me another key card to another room. While I was there, one of the guests called to report an intruder (me, I'm guessing). From overhearing some of that conversation in my very broken German, I think a weak apology was given, and that was it.

After I got to my new room (very carefully opening the door this time), I finally got some peace and quiet. The bathroom was fine and functioned well, but the bed was not very comfortable and I did not get much sleep.

My biggest complaint is that I don't think the woman I walked in on due to the incompetence of the hotel staff was compensated in any way.

Upon coming back to Berlin I stayed at the Hilton instead. Was it more expensive? You betcha. Was the room more comfortable? By leaps and bounds. Was the stay more restful? Absolutely. Even the more complicated transit to and from the hotel was nothing compared to the overall better facalities at the Hilton.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AK-in-NC's Summary
Date of Stay: April 2006
Member since: January 08, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $139 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great clean hotel”

Mercure Airport Hotel Berlin Tegel

5 of 5 stars
Vilnius, Lihuania
Sep 12, 2005
2/2 found this review helpful

Novotel berlin airport hotel was really good. Service was good, rooms were clean (as german are people who like order & cleanliness). Very good for internet price 59 EUR per night.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: November 2004
Member since: September 12, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $139 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Mercure Airport Hotel Berlin Tegel

( 11-15 of 63 )
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Mercure Airport Hotel Berlin Tegel Address

Kurt Schumacher Damm 202 | (formerly Novotel), Berlin 13405, Germany