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Hilton London Metropole: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 403 reviews
403 Reviews
5.0 of 5 stars
94
4.0 of 5 stars
173
3.0 of 5 stars
59
2.0 of 5 stars
49
1.0 of 5 stars
28
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#197 of 1,047 hotels in London
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 1062
Description: High-rise Hotel situated between Marylebone Road & Oxford Street in Marble Arch area. This description is based on information provided by the hotel.
Address:
225 Edgware Road
London W2 1JU
England
Check Rates: $332 (£179) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hilton London Metropole

( 53-57 of 403 )
“Very Busy Hotel”

Hilton London Metropole

3 of 5 stars
Worcestershire
Feb 23, 2008
1/1 found this review helpful

I stayed at the Hilton Metropole for 2 nights on business. I am a Diamond VIP member so was lucky enough to get an upgrade to the Executive floors and lounge. This really made the difference to me.
The whole hotel is what I call a 'conference hotel' and was full of people mulling around the main areas, such as the reception area, bars and resturants. Therefore to be able to take yourself to the Executive Lounge and basically cut yourself off from the rest of the hotel made the difference for me.

The Executive Lounge was very busy indeed and at breakfast there was not really enough seats to cater for everyone especially at the busy times. Breakfast was a simple buffet and was typical of any other Exec Lounge breakfast at Hilton's. In the evening the drinks and snack were available but again the lounge was very busy, but I guess that's the London Metropole for you.

The hotel room was fine but slightly cold but this was better than been too warm. We stayed at this hotel last year and had a room looking over the Edgeware Rd and this was very noisy and made it impossible to get any sleep. This time I had a room over looking the back of the hotel so that was not as noisy.

I would stay there again but this would only be if the room rate were better than any of the nearby Hilton's.

  • This TripAdvisor Member:
    • Liked — Good price
    • Disliked — Very busy in main hotel areas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sfran10536's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: January 31, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $332 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Try the Executive Club”

Hilton London Metropole

4 of 5 stars
California USA
Feb 21, 2008
1/1 found this review helpful

I've written previously on TripAdvisor about using Priceline - especially the "name your own price" facility, but when it works to your advantage it is unbeatable for prices.

Before leaving the US for London at the end of January I made a bid for 5 nights and got this 4* hotel.

Hilton Metropole is one of the 'forgotten' hotels of London being a little bit north of the centre but is actually well located for many functions. When I physically looked at the room I decided that while it had a good 14th floor view, it was a little too compact.
The friendly desk staff sorted me out very quickly by offering an executive room at an upgrade price of GBP30/ night.
As this includes use of the executive club with continental breakfast, drinks etc and use of the business email computers I opted to take it.
I was very glad I did because I was then ready for when I had to make a return visit to London a week later and Priceline allocated me the same hotel. I did the same upgrade - this time at GBP10/night - apparently the upgrade charge depends on how much you pay for a standard room. At GBP10 per night I was quite delighted. So thumbs up to Priceline this time.

While the club provides sandwiches etc mid afternoon I went across the road to Marks & Spencer who have a range of excellent sandwiches at a reasonable price. Because of alternative dinner plans I did not eat in the hotel restaurants or nearby establishments which have correctly been identified as generally Arabic.
Getting around from Metropole is simple - regular visitors to London will find it economical to buy an Oystercard which allows bus and tube travel. Edware Road station underground is one minute away and just a few stops to Barbican and the City. A range of buses passing the front door will take you on to Oxford Street or to Victoria Station. Paddington railway station (15 minutes to Heathrow) is roughly 10 minutes walk and is, thankfully, a flat surface route all the way - important when schlepping a heavy bag.

Sadly I didn't have time to use the fine looking 2nd floor pool, also open to executive club members.
I have no real complaints about the hotel - except maybe they might upgrade their TV services to more than 5 UK and three continental channels.

  • This TripAdvisor Member:
    • Liked — Location; great executive club
    • Disliked — Poor TV services
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David92263's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: October 18, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $332 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not a bad hotel and a good location”

Hilton London Metropole

Feb 19, 2008

Stayed for 2 nights in London.

Had a room on the 17th floor so we had a good view of the London Skyline - We even had a little show put on by the neighbours, but thats another story!

Room was good - Clean and tidy!

Breakfast was fine

The location of the hotel is good - Edgware Road tube station is 2 mins away.

The only downside is the parking prices £30 per day. And the hotel is in the congestion charging zone!

I've stayed in the Tower Hotel previously and they only charge £14 per day and they are based right next door to the Tower of London.

  • This TripAdvisor Member:
    • Liked — Location was v good
    • Disliked — Parking fees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGirth's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: July 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $332 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Hotel OK, Food not good”

Hilton London Metropole

2 of 5 stars
jordanstown
Feb 19, 2008

Stayed here for a long weekend with family. Hotel is in reasonable condition and pleasant furnishings. Room carpet was starting to show wear. Otherwise OK. We eat in the restaurant on Thursady evening and it was awful. Sent food back. The worst steak I've ever attemted to eat.

Hotel is a good 15 - 20 minute walk to Marble Arch but there is a tube station a 2 minute walk away.

Not much around the hotel itself. Mainly a lot of Middle Eastern shops and reaturants which were interesting to see the different foods.

I don't think I'll be staying here again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peterjstewart's Summary
Date of Stay: February 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 02, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
Was this review helpful? Yes No
Check Rates
Average price*: $332 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great view and loacation but worn down”

Hilton London Metropole

Feb 18, 2008

Me and my partner stayed in double room in the tower part of the hotel. The view over London was impressive and we loved the location. Edgware Road was a great for a late night waterpipe and tea when walking back to the hotel after a night out dining. However, our room was pretty basic and quite small and worn down, not the standard we expected for a Hilton Hotel. The hotel is huge and felt quite impersonal, even though the staff was very friendly and helpful. We also had some problems with the elevators, we sometimes had to wait for quite some time for an elevator to come. And when your room is on the 19th floor you are not that keen to start walking.

  • This TripAdvisor Member:
    • Liked — The location
    • Disliked — The room standard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MissHermelin's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: November 20, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $332 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hilton London Metropole

( 53-57 of 403 )
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Hilton London Metropole Address

225 Edgware Road, London W2 1JU, England