I was in Montreal last week-end and the trip was excellent. The room was clean and calm. The staff was professional and they were going out of their way to help us with finding restaurants and attractions. Yes, the hotel is located downtown with all the starnge people on the street but as soon as we pass the doors of the hotel... Everything is peaceful and confortable.
For sure i will be back in this hotel.

Oftentimes, reading reviews on TripAdvisor, I wonder if other reviewers are grading based on an absolute level of quality, or on the relative value provided. Having stayed at the St-Denis, I can only conclude that it has earned such a high score on the basis of its low cost. Even then, that must be based on the high season, because on my visit this November, some great hotels I'd been to (the Omni, the Kutuma) were only a little bit more expensive. To put it simply, the loss of quality was not worth the savings in money.

I will give the hotel credit where due: It was clean. It was worn down a bit (old stains on the carpet and furniture), but clearly not un-cared for or unsanitary. Housekeeping was quite thorough. The location was excellent for those wanting to be close to all the metros, and a mere block away from the gay village.

My praise must end there. The walls were exceedingly thin -- or at least the floors and ceiling were, as my friend and I were frequently disturbed by noise from our downstairs neighbors or from the hallway. The bed linens, though clean, were as worn-down as the rest of the room, and certainly not of a "3 Star" quality (who gives those stars out anyways?). Most irritating of all, the "free wi-fi" that I paid for when I booked the reservation was out of commission the entire time I was there. According to the front desk clerk I talked to, this was not an uncommon occurrance, and they certainly exhibited no great desire to repair it quickly, and in fact seemed rather irritated that I asked about it more than once.

So, beware, TripAdvisor travelers -- the St. Denis will provide you with a clean space to lay your head, but not much else. Unless it is far and away a better deal than more reputable hotels when you visit, do yourself a favor, and spend a little extra to find comfort and service!

We stayed one night last weekend, which was enough. The price was right, but the room was extremely smoky, and the bathroom smelled very musty. There were cigarette burns on the carpet and on the bathtub! If you stay, and you don't like smoke, be sure to ask for a non-smoking room, if they even offer them.

We loved this hotel. It is wonderfully convenient and in easy walking distance of all of Montreal's sights - you can't go wrong whichever direction you walk from the door. It was very clean and well appointed, staff were friendly and the breakfast was excellent. Car parking was a little expensive, but it is covered and secure, which so close to the city centre is a real bonus.
Our room was comfortable and immaculate.