My wife and I and our infant son stayed at the Montreal Intercontinental for one night on May 20th. We found our stay to be very comfortable, as well as a very good price for the amenities of the hotel. We bid $80 on Priceline, and our bid was accepted. While I wouldn't say that the Intercontinental is a "true" four star, due to the slightly dated rooms and uneven service by the front desk, it was certainly a bargain compared to 2* hotels near the airport that were priced on expedia at twice that rate.
We had flown in from London, and were just spending the night on the way to Vermont the following day. The Intercontinental was very simple to find, and a very easy spot from which to leave the city the following day.
Upon arrival, we were greeted immediately by a doorman who saw to our luggage and parked the car (although at $26 for parking, it was a bit expensive). We were checked in promptly enough (it was 9:00 pm) by a trainee front desk person, who was a bit uncertain about how to issue us keys, but there were no delays. At the front desk, we requested a portable crib (no extra cost) for our son, and it was delivered within five minutes of getting to our room.
The room itself was plenty spacious, with a decent view of the old town. The beds were comfortable and there was ample storage for our bags and clothing. The bathroom was large, with a shower and a separate bathtub. Shampoos and soaps by Elemis were a nice touch as well. The bed coverings, curtains and rugs could have used updating, but they were all clean and well looked after. There was also a coffee maker with one free pot of coffee.
Having come in from London and being pretty tired, we ordered room service. Even on a night when the hotel appeared to be empty, we could not reach room service directly. The hotel operator took our message, and room service returned our call in 10 minutes. Delivery was approximately 45 minutes later. The food was only adequate, nothing remotely special, and for the prices ($19 for a very small pizza), was not worth it.
Check-out was easy the next day, and they did give me Admiral's club credit, even though I had booked through Priceline, which was a bonus.
In sum, aside from the expensive and uninteresting room service menu, the hotel more than met our expectations in terms of delivering good value for the money.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Other