We enjoyed the stay at Niagara Falls Hilton. The view from the 21st floor was great. The Casino is blocking part of the view, but overall the entire american fall is in view, and partial view of the horseshoe due to the location. The room is a good size. We included the breakfasts with our room. The food selection is not bad and the breakfast staff service was excellent. However, it's different with the night staff. The restaurant is on the 33rd floor with an million dollar view of the falls. We celebrate our son's birthday in that restaurant. We probably had the worst dining experience ever. Our server, Mark, after taking our order, did not even come back and check on us. We did not have refill with drink, and not even water! Mark walked by us many times and just simply acted busy. It's not the type of service one would get with an upscale restaurant! The hotel has an indoor swimming pool with a waterslide which is great with kids. The enclosed walkway over to the casino is a plus, esp in the winter time. Overall, we had a great stay, except the worst server name Mark!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children
I do not recommend this hotel for:
People with disabilities, Older travelers, Families with teenagers
I selected this hotel as a top choice for:
Other