Stayed for one night just this past weekend so my fiancee and I did not get to experience fully the hotel and its operation. What we did experience though we enjoyed.

The pool and hot tubs were pleasant, although in a bit of an "open" area where people can look in at you. They were also towards the back/outside of the village overlooking the firehall, parking lots and of course a busy T intersection.

The complimentary buffet breakfast was pleasant, the quality of the food obviously wasn't exceptional, but they were still delicious and certainly had more than enough choices to satisfy most everyone (and children).

Our room was nice, clean and tidy so there isn't much to comment on here. Aveda amenities are well appreciated, and the Frette bathrobes were pleasant.

All in all, it was a pleasant stay and the staff we did encounter were pleasant and friendly. The only "negative" if you can call it that, is that we felt the property really wasn't in the heart of things considering our room faced the outside of the village.

After staying in the Fairmont Chateau for the last two years, we decided to move into the village itself.

The Pan Pacific Village was a great choice.

The location is superb, the rooms we lovely and the staff were just brilliant.

We are currently staying at the Pan Pacific Village Centre on a 2 week skiing trip (2 adults and a 6 year old). We booked through Ski Independence, for whom we only have the highest praise, Great discounts, personal attention, fully flexible itineraries and a great resort rep, for whom nothing was too much trouble.

We booked a lower floor, non mountain view, one bedroom suite (view and height both cost extra) and have been extremely pleased so far. Arriving at 4.15am due to an aborted takeoff at Heathrow the front desk staff were exceptionally helpful and brought our bags up to the room immediately (note that room service stops at 1030pm). The only slight downside to the room is the distinct lack of storage space - the Pan Pacific Mountainside where our friends are staying has much more storage space, although the rooms are virtually the same size and layout. Otherwise, the Queen bed is comfortable with good quality bedding, the kitchenette and crockery adequate (microwave but no cooker) and the sofa bed kingsize with an adequately comfortable mattress.

Breakfast is complimentary and buffet style, and plentiful, although there is only just sufficient seating if you want to eat just beofre ski lessons start.

All in all, a great hotel and only 2 minutes from the lifts and the pan Pacific Mountainside where you can store your skis and boots overnight.

We last stayed here in August 2007 for 5 nights, and as our experience was so good we had to stay here again.
The staff are excellent, so friendly and helpful. Nothing is too much trouble for them.
Hotel is modern and clean. We had a 1 bedroom suite which includes a small kitchen. Perfect if you want the odd night of self-catering as an alternative to eating out every night.
Breakfast is entirely a buffet and was perfectly adequate. Even during the busy Presidents Week holiday we had no problem getting seated.
As most people at this time of year, we were there for the skiing and the hotel is located no more than 5 minute walk from the gondolas. A free locker to store ski equipment, is allocated to all guests at the sister hotel right at the base of the mountain which is perfect.
Although convenient for all amenities, the location of this hotel means it is generally quiet outside. Other hotels in the Village centre may be subject to the odd concert or other form of entertainment (eg during the World Cup skiing event).
Without doubt we will return to this hotel on our next trip (soon).