My husband and I stayed at the Westin in Whistler Village. We’d recommend it to anyone going to Whistler to ski. Although, truthfully, it appears that there are so many decent lodging options in the Village. We’d recommend the East Rooms – as they have views of the Whistler Gondola, Blackcomb Mt, and Whistler Village. We stayed in a Junior Suite on the 9th floor. I’d recommend this as it had the great view, fireplace, and the best was a vaulted ceiling. It was a spacious room. The hotel breakfast (buffet) was amazing, but also expensive. Ended up about $70 for two people. Our only complaint about the hotel was one of the two hot tubs was out of order. For a hotel that big there should be more than one tiny hot tub for guests to use. For dining, we’d recommend Sachi Suchi at the other end of the village. Get the mango rolls. Great food and great service.

This may not be a 5* hotel such as the Four Seasons (down the road) but you'll be hard put to find such a level of service anywhere. When we arrived, eight hours out after a nine hour flight we were put in a room that we just didn't feel happy with. In an instant we were upgraded to a two bed suite until what we wanted became free. Whatever we asked for arrived at high speed. The staff could not have been more friendly. We are not the easiest of guests (I promise) and for me to say how great our experience has been here should reassure anyone planning to stay here. We would definitely come again. Give them a try.

Suprised by some of the negative reviews as we stayed in the hotel for 8 days in March. We had a 2 bedroom suite and hadn't realised we would get 2 bathrooms and a lovely kitchen/dining room area. The rooms were lovely and were very clean and well maintained. I was really pleased to find a washer and dryer on the floor near our room which allowed me to leave the hotel with all our ski gear washed and dried as we were continuing to travel after we left this one.

I thought that the breakfast was very expensive as with 4 of us it ended up costing over 100-115 dollars. After a couple of days we stocked our kitchen and didn't venture down. However, I would have to say that the breakfast quality was absolutely superb and in the 6 hotels we stayed on during our 2.5 week trip to Canada NOTHING compared to the food in the Westin in Whistler!

With regard to checking in and concierge we thought the service was excellent. We contacted the hotel through the website in advance of our travels and the concierge (Stephen) sorted everything out in advance - arranged our ski-hire / lift passes / trips / booked dinner reservations, etc. I don't think you could get better than the service we received from Stephen.

The only thing I could think about (if I had to find a negative and it is hard!) is that I was suprised when we wanted to cash Canadian Dollar Travellers Cheques at reception that the limit was 100 dollars. I don't think that this is adequate but every shop and restaurant was happy to accept them for payment so it didn't cause us a problem.

We didn't eat in the main restaurant for dinner but we did eat in the bar on a couple of occasions and the food was excellent and very reasonably priced.

The ski-valet service is also lovely and quite a luxury when you ski down the slopes at the end of the day to find that the Westin has staff waiting under a canopy to relieve you of your equipment so you can wander off for a coffee / drink and you don't have to carry your stuff back to the hotel (which is only about 100m from the lift anyway!)

The spa is brilliant and I thought that the prices for treatments were very reasonable in comparison to other quality hotel spas. The pool area is nice also but it is difficult to get outside to the hot tub unless you come down the mountain a little earlier than the rush!

Every evening something was left into the room along with the next days weather which was a nice touch e.g. chocolate / lip balm / bath salts / foot soak, etc.

I loved Whistler and I thought that this hotel was lovely and would definitely stay here again the next time we return to this resort.

Shabby, worn out room, hardly worth the price. Staff were snobs, and not helpful. Bathroom was the best part of the room.