Absolutely fantastic. We arrived and were greeted on the dock by hotel staff, served champagne with freshly sqeezed orange juice and given ice cold towels to cool off and wipe the salt spray off of our faces.
The room was beautifully inviting. Cool Italian marble floors and granite countertops. Soothing music in the room leads one to the breathtaking view of the gulf.
Breakfast in the room was just what we wanted, warm croissants and other sweet rolls and breads. Coffee and orange juice and fresh fruit...
Excellent size of the room and bathroom. Many different lights help to create a romantic/relaxing atmoshpere.
The service and food in the restaurant was always superb.
The hotel staff cannot be surpassed! Very professional and courteous and most of all helpful.
Would absolutely love to return.

Villa Rolandi is a beautiful hotel with impeccable service and great food. The staff go out of their way to remember your name and preferences. As previous reviewer noted, the first couple of mornings I would walk downstairs to get the paper but by the end of the week it was on our breakfast tray. We stayed on the 3rd Floor and loved the views and vaulted ceiling. Please note Villa Rolandi would not rate a 5 star in the States but the service overrides some of the missteps. For instance, there was a maid cart that stayed outside our room every afternooon and evening. It was not a huge issue for us as we also had extra supplies if needed but I did note. Also, we were going to use the hot tub one evening only to find tissue paper floating in the water (ughh).

My wife absolutely loved the yacht ride over to the island as we were the only guests. The pool and beach were very relaxing and provided the best personal service from the staff. There were several topless women (including the wife) on the beach but done very dicretely. Also, There are also a couple of small private coves about fifty yards south not accessible by any roads.

The restaurant was very good. The beef is some of the best I have ever had! One time I ordered the shrimp which was good but next night I went back to the beef.

We loved the downtown/tourist area and went there every day. Sunset on North Beach was incredible. The hotel is in a secluded part of the island and is about a 10 minute taxi ride which became a little cumbersome. There is some shopping areas by locals on the road downtown which are a lot cheaper then the main market area.

In conclusion, Isle Mujeres is beautiful quaint island which we would love to go back. We would stay at Villa Rolandi again but may split it up with a downtown hotel to get the best of both worlds.

Thanks to the service, the ambience, and the attention to detail, our week at Villa Rolandi was straight out of a story book.

Upon arrival at the Cancun Airport, Rolandi's driver was waiting for us with a sign with our name on it (an addt'l fee of $100USD for round trip transport for my husband and I- well worth it). The van was clean and cool. The driver was neat in appearance and friendly but only spoke if we initiated, otherwise, he was happy to just allow us to enjoy our trip.

The driver took us to the port where the Rolandi yacht, the Cocoon was to meet us. The yacht was beautiful and we were the only passengers. Once at the hotel, Mirna greeted us at the dock and we walked a few hundred feet tot he hotel. They greeted us with cool slightly scented cloths for our face and hands and offered us a mimosa. She offered us basic information about the hotel but didn't overload us.

Our room on the 3rd floor was fantastic. The sheets on the bed were luxurious, there was soft lighting throught the room to always create just the right light, the decor, while not what I would have in my house, was stylish and neutral. The sleeping area was a step above the tv and couch which made it seem more spacious. The bathroom had a fabulous shower for two with two sets of head/ handheld body sprayers and additional jets along both sides of the wall the wall.

The food at the restaurant was excellent. I tried shrimp, fish, pasta, and beef and all were wonderful. I was especially surprised at the beef as I have often been disappointed with meat in carribean countries. The only negative comment I have for the restuarant is that the wine prices are pretty high for what you are getting. Many bottles that are very average ($10 retail) here in the states were about $40. It is important to note that while dinner (or lunch) is included, drinks and tip are not. Our first dinner was slightly rushed, we included a tip, and were never close to rushed on subsequent dinners.

The pool and beach were both beautiful. However, do not expect the beach to be large enough for walking. The hotel does such a great job of creating so many comfortable and varied spots for lounging during the day, I never felt cooped up.

Rolandi's greatest success was in the service. Without request, the staff observed our habits and served us accordingly, They saw what we left behind on the breakfast tray and the following day we had something more consistent with our choices. They observed that we came to pick up the paper every morning and began sending it up with our tray. They saw where we had placed bathmats and they placed them accordingly during turndown service. Their servers judged body language, never having to interrupt to ask if we needed something, rather anticipating our needs at the appropriate time. Service was always present but never intrusive.

This will be a wonderful stay for anyone looking for a quiet peaceful getaway. I loved it with my husband but also would have enjoyed it with a few girlfriends or my relatives. For romance or relaxation, you will not be disappointed.

We stayed at this hotel on honeymoon after reading all the great reviews posted here. Make no mistake, the hotel is good - the rooms are large and the staff are sincerely helpful. Many of them are local and have a small island mentality - ie haven't been exposed to the cynicism and negativity of modern day living in large cities. The pool area is also very relaxing and the beach is beautifully clean.

The gym, for those interested, is functional but not luxurious.

On the downside, the main restuarant is just OK. It's by no means haute cuisine. This isn't terrible in itself but the island is very small and any sort of quality alternatives on the island are extremely limited, perhaps non-existent. After 4 or 5 days of the same menu, we went to lunch/dinner quite reluctantly.

New Profiles, the "other" restaurant on site is much better in terms of quality but it verges towards novelle cuisine so the portions are not huge and the menu choice is limited.

Another downside is that the beach is around 100 ft long and 30ft wide - you can see it in its entirety in the photos - so any notion of romantic sunset walks should be discounted. Added to this, the surrounding roads don't make for any enjoyable strolls.

"Downtown" is pretty downmarket and so may work for a snack, but didn't hold our attention for long.

Cancun is 40 minutes away by boat and offers alternatives, but I wouldn't rate Cancun as a romantic, relaxing getaway which is surely what Villa Rolandi is aiming at. In short, I think Rolandi is let down by the lack of surrounding facilities.

If you're watching your wallet, bear in mind that while dinner is included in the room rate, tips on dinner (15 - 18%) and drinks are not.

To sum up, a beautiful relaxing hotel for a short break.