We stayed three nights at the Omni after having spent 4 nights at a smaller hotel. This was our second stay at the Omni (the first was in 2005), and although things were not perfect, it was still very enjoyable.

Our reservation was not all inclusive, but we did upgrade at check in for $90 pp. I would recommend taking the all inclusive option if a) you want to drink alcohol, b) do not plan to leave the hotel for meals, or c) do not want to have to worry about a lot of charges at check out. For us, we wanted to have several drinks a day, and didn't feel like exploring out for meals.

The breakfast buffet is pretty good, although one would burn out on it after 4-5 days. We ordered room service for breakfast once, but it was not warm when it came to our room. Our lunches - at the beach and pool restaurants - were nothing to write home about, although the pizza was surprisingly good. We ate one dinner in the main restaurant. I wish I would have known that we could order off the menu instead of eating the buffet, as the buffet options were not my favorites.

We ate dinner at DaVinci's twice, and greatly enjoyed our meals. DaVinci's is a nice place (long slacks & collared shirts for men, similar for women). It is very good, but would be pricey if we were not all inclusive. When we made our reservation, we noted that it was our anniversary, and we received a special dessert and champagne toast.

Our room was very nice, with a king bed and balcony. Not all rooms have balconies, so if this is important to you, request it at check-in. We had a lagoon view, but didn't mind it at all - plus the sunsets were beautiful. We were close to the elevators, and could hear a fair amount of noise from the hallways. The bed was comfortable and soft (by Mexico standards) with a ton of pillows.

My main tip for staying at the Omni (or most of the other large resorts) is to get up early to reserve your chairs by the pool or beach. There are lots of chairs around the pool, but not as many with shade. So unless you want to broil in the sun all day, it pays to stake out a preferred spot before breakfast.

Since our last stay at the Omni, they have added more chairs to the pool area. The chairs around the pool are packed in very tightly - your chair literally touches the one next to you or has a short table hanging over it. We like to have a little more space and privacy, so we spent one day on the beach and one day in a grassy area behind the bar and hair braiding area. That grassy space was home to 3-4 iguanas, who also liked to lay in the sun. They didn't bother us, but they probably wouldn't be everyone's favorite. The staff came around on the beach and put up umbrellas for many people.

The beach is fairly spacious, but the hurricane washed away a lot of their sand since our last visit. As a result, there are several large rocks right at the shoreline, which makes swimming dangerous. We walked up the beach to another beach where there were no rocks, and got in the ocean there. The hot tub bar on the beach is a brilliant invention, and one of my favorite places.

The staff at the hotel is excellent. Everyone is friendly, helpful, and liked to joke around with us. In all, our experience wasn't as great as our first time, but I would definitely stay there again.

We booked last second and picked the Omni for one main reason; it was the cheapest on Costco travel. We did not go all inclusive but Costco got us an ocean side room, a free night and $150 credit towards food and beverage. I had to change rooms to get a king bed, which they accomodated. Be clear, this is a family resort and there are kids all over the pool area. If you want quiet, head to the beach. The all inclusive looked like a cruise ship buffet. We took the "omni vacation club" tour and scored $300 in additional credits. That morning we ate in the main restaurant and there were screaming kids everywhere. That reinforced our decision to explore other dining options. We did use our credits in Davinci and it was hilariously bad. They have every part right with the exception of the food. We had much better food at the beach restaurant. You will not swim on just about any Cancun beach due to rocks. Accept it before you get here. I did risk it a couple time, but it's not enjoyable when you are trying not to get hurt. There are some safe beaches, but you have to seek them out. The room was fine, clean and a nice view. For some reason they run a game show thing all day with some guy on a loudspeaker. It's really annoying, but I guess that's what you get with a family resort. The Omni is quite a way down the strip and away from the tourist shopping and bars. If that is your thing, then you might want to stay closer to downtown. Otherwise, it's a longer bus trip. Join the Omni frequent guest - you get free Internet, a paper and free beverages every morning delivered.

The Omni was a very nice resort. It was further down on the strip but with bus fares only being 6 pesos= .60 cents it was not an issue at all for me. The staff was very nice. The room was exactly as promised. The food was okay nothing spectacular but good. They do have one I believe its the "Da Vinci" very good. Pools very nice and clean. The whole hotel was spotless. I would stay there again. Good all-inclusive. Not a huge party hotel which was fine by me. Very nice on the inside.

I would have a hard time recommending this place to anyone who actually has a sense of adventure or wishes to actually experience the culture of a foreign country that they are visiting.

The Omni has both its positives and negatives.

First, you'll never experience real Mexico in this or any other Hotel Zone Hotel in Cancun. The hotel, like much of Cancun, is a breding ground for ugly American types who want to travel abroad while not experiencing local custom and culture at all. If dinner at KFC is your thing, then the hotel zone of Cancun may well be your place.

Upon checking in, it was somewhat late in the afternoon. I tucked into the comfy bed for a short pre-dinner nap only to be awakened by hammering. I inquired about the noise at the front desk and was advised that the floor above me was undergoing construction. I asked if a room on another floor was available and they, kind of gruffly, accomodated me noting that the hotel wasn't very full justifying their position by saying that the hammering only took place during the day.

Needless to say, the front desk staff could use some customer service training if they put guests on floors below construction when there are a significant number of empty rooms in the hotel.

The pool on this property is both expansive and beautiful. It's a darn shame that the hotel ruins what could be an otherwise relaxing and classy day at the pool with some idiot constantly babbling on a microphone and blaring bad 80s dance music by the pool all day.

The restaurant staff is helpful and friendly. The menu is extremely limited and designed to direct you to a series of poorly prepared Americanized buffets that are worth of a 70s country club Sunday lunch extravaganza. There is better food to be had elsewhere unless one gets suckered into the all inclusive plan at this resort.

This hotel kind of epitomizes everything that cultured, well educated people hate about Cancun.