We were there for Spring Break (our 4th trip). It had been a long journey and then quite a wait to clear Mexican customs. Then we were hit with the 'timeshare' people waiting like vultures outside of the exit doors of the airport. That takes you atleast another 20 minutes to get past there. So now we are very tired and a bit anxious to get to our hotel. When we arrived at the hotel they immediately hit you with 'timeshare' and try to line you up for a breakfast get together - "no thanks". We were given a room that had no view and seemed extremely dark. We asked to change but apparently there was nothing else available. They would try next morning to find something. As it turned out the top floor room with an ocean view was offered to us - the trick is they didn't sell the bottom floor room very well. We ended up staying there as we had sun on the deck until 2:30pm, shade when it was very hot, our view was the beautiful coy pond and water fountains. It was very private say for a few people that had dinner at the Italian restaurant (as it was across from the coy pond) and we didn't have to take the elevator that seemed to have more problems than not. The front desk definitely needs training in people skills especially the supervisor. We also found that many of the staff avoided looking at you or speaking to you. The gardener however was terrific always friendly. The room we were in needed some repairs - bedlight and alarm clock didn't work, sofa bed needed a new mattress several years ago, wooden shutters would barely close, the fridge was missing door shelves, a bowl to mix in would be nice and the dishes/mugs could use upgrading (cracked). It would also be nice if they put plastic glasses, a corkscrew/opener and wine glasses in the room (we bought our own). The drinks at the Shipwreck were outrageously expensive thank goodness we had our own blender. The hotel grounds were very beautiful and well looked after. The beach was great and you had very little hassle from vendors. You could walk for miles - all the way to Boucerias and beyond if you wanted. If you're a walker you'll love it. The infinity pool is great and has an area for younger children. There really is nothing for those between the ages of 18 and 30 to do unless you're there to sun and relax. The hotel locks up about 9:30pm so younger people have to take a taxi into PV to have some night life. It would have been fun at the hotel to have a dance night or two even for us older folk. The Italian restaurant was very good and the staff their were very friendly and helpful. You must try one of their special coffees. The performance to put it together is worth it. The Mega store has everything you could want. It is much like a Walmart - Walmart has a better wine selection if that's your beverage of choice. We ate dinner at many different places, Boucerias (Miguels), PV, Sayulita and Lo Des Marcos. It's 20 minutes to PV or 20 minutes to Sayulita from the hotel. If you like adventure rent a car so you can visit all the nearby areas. We went as far as Lo Des Marcos (40 minutes). It is what PV used to be - small fishing village with boats on the beach. It's quiet and has an incredible beach that is wonderful to walk. We had a wonderful holiday but I probably would try a different hotel next time. Have a fun holiday - Mexico is a great place to have an adventure.







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