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Costa Club Punta Arena: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 102 reviews
102 Reviews
5.0 of 5 stars
17
4.0 of 5 stars
30
3.0 of 5 stars
14
2.0 of 5 stars
24
1.0 of 5 stars
17
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#58 of 102 hotels in Puerto Vallarta
Show Hotel DetailsHide Hotel Details
  • Rooms: 120
Description: Located 5 minutes to downtown within walking distance to shopping, attractions & restaurants; 10 minutes to PVR airport. This description is based on information provided by the hotel.
Address:
Boulevard Francisco Medina Ascencio 1737
Zona Hotelera
Puerto Vallarta 48310
Mexico
Check Rates: $305 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Costa Club Punta Arena

( 4-8 of 102 )
“Fine for the money”

Costa Club Punta Arena

3 of 5 stars
Vancouver Island
Feb 3, 2008
0/1 found this review helpful

Arrived at 2 AM. On check-in we were told that we couldn't get a safe, and should come back in the AM. Bag boy takes our luggage to the room, but the room has people sleeping in it. We go back to the desk and are assigned another room. Three weeks earlier, when we had made our reservation, I requested a balcony room with king bed. The room we were checked in to was a main floor with two double beds right outside the kitchen so we got to wake up when staff was prepping breakfast. When we were checked in to this room I called to say it was not acceptable and was told to come back at 9 AM and we'd be given the room we'd requested.
We go back to the desk in the morning and are told that check out isn't until noon so no rooms will be available until then and they can't hold a room of our specifications for us so we will have to wait around until 1 PM. At 1 PM I return to the desk and am again sent to a main floor room. I say this is not what we requested and finally get a balcony room with a king bed and a safe (these are just little locks that fit into an existing safe in the room so I don't know why the desk couldn't give us one the night before). I rate the check in experience as a zero on a scale of 1-5. I shouldn't have had to be pushy just to get what I'd already paid for. Could've been worse. Could've been the flight that didn't get to check in until 3 AM and got sent to the hotel next door!
The room was okay. Nothing fancy (like a hostel with our own bathroom and balcony). The sink facets would turn themselves on at night so we had to keep the bathroom door closed or we would be woken up. The venting is kinda weird and seems to funnel into the hotel next door so the music playied over there would sometimes pipe in to our room. The room was always cleaned, although one of the bedside lights was broken and the fan and A/C were dusty enough to blow dustballs occasionally.
The staff were wonderful and happy. Depending on who the concierge was, we got a mix of really informative right down to telling us the colour of bus to watch for, and the other concierge who repeatedly tried to get us to sign up for dates to time share presentations.
The evening entertainment was great considering the staff who act in it aren't professionals, but are the workers from the activities counters or elsewhere in the resort. There were enough activities and fun things to do at the resort - tequila volleyball, dance lessons, foosball (on a table that must've come from a high-security penitentiary), beading, kayaking, etc.; however it would have been nice to be told about these things upon checkin or maybe a piece of paper left in the room. We had to go to the concierge and ask in order to find out about in-house activities and times offered.
The food was fine. Some of it I liked, some of it I didn't. The translation above the food really lacks and sometimes isn't there at all so I started putting bits of sauces or soups on my plate and trying them while I was still in line. Even if I didn't want 90% of the food up there, the buffet is huge and there was always something I liked. Besides, how much do you eat when it's 28C out?! Staff were mostly good with food handling (hair nets, closing the doors to the restaurant to prevent flies), but then the Mexican buffet outside was right under the roof and there was stuff coming off the roof and landing in the food. Maybe noone other than me noticed? Important: Go early for food. They often ran out, sometimes within an hour, and the subsequent substitutions were never anywhere near as good e.x. breakfast sausages were substituted for grilled chicken, which was already substituted for the original steak.

  • This TripAdvisor Member:
    • Liked — free activities
    • Disliked — check in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River-Road's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: October 28, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $305 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Family Hotel”

Costa Club Punta Arena

5 of 5 stars
airdrie
Jan 30, 2008

We went all inclusive with through itravel2000 we went 2 ppl from Airdrie,alberta with medical for 1450.00 for 7 nights, good place to stay. Staff very friendly, although a few of them only speak spanish, it was good. Showers were a little cool sometimes, but alright. Clean rooms, can hear sometimes your drunk neighbours rolling in, but other than that alright. The buffet is ok, entertainment at night was ok, The time shares people are little bit of a nuisance but that is how they make their living.Our trip was good and our stay was good, would go back to Costa Club Punta Arena. Nothing high class, but clean and friendly.

  • This TripAdvisor Member:
    • Liked — FRIENDLY STAFF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coulee's Summary
Date of Stay: January 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 30, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $305 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Food & Shows”

Costa Club Punta Arena

Jan 29, 2008
1/1 found this review helpful

Costa Club Punta Arena
Puerto Vallarta, Mexico
Jan 29, 2008

I had an excellent stay at this budget hotel, very clean, great food and the best shows that I have ever seen...congratulations!!!
I will be back soon...


Sonia N. Contreras
Los Angeles, CA.

  • This TripAdvisor Member:
    • Liked — Its locations, food and shows
    • Disliked — the lake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PerlitaLosAngeles_CA's Summary
Date of Stay: January 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: January 29, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $305 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Enjoyed Costa Club Punta Arena”

Costa Club Punta Arena

4 of 5 stars
British Columbia
Jan 28, 2008
3/3 found this review helpful

Our stay at the hotel was good. The staff were extremely nice and some, not all speak english but most understand what you say anyways.

We were there only 7 night but have not complaints. Food was good at the Buffet, and the Italian restaurant plus the dining at the pool, all good. We never coated our stomachs for any food and never got ill. We were a group of 5.

Booze served was fine, you could go to the bar or you could have a drink brought to you. The drinks were not watered down, they pour right in front of you. A small tip goes a long ways too.

Rooms were quite clean, no not perfect but this is not a four star hotel. I have heard worse on the 4 star ones.

Please remember that these people work 8 hours a day, 7 days a week with the 8th day off and they make $8/day. Imagining working for $1 an hour. They work hard for their buck. Tipping is greatly appreciated.

The pool was always clean. Rest rooms around the grounds were decent also. Grounds were clean and manicured.

The only negative would be the uncompleted hotel that was built next door. You can see it in many pictures. If you spend time looking at the wildlife in the trees on the property you can ignore the sad building. We new it was there before we went so it wasn't a surprise. I didn't realize it blocked alot of the water view from the rooms, not mine thou. But how much time do you spend in your room. The sand on the beach out front was very nice. I took several hundred pictures that I would share for anyone interested in seeing.

There are many iguanas, cameleons, and birds to watch and take pictures of.

All 5 of us enjoyed our stay... The three great guys down there are Christain - great bartender, Sergio - great manager, good english, Juan - great server, good english, nice guy.

Easy walk into town, about 15 minutes to the Malecon or for .50 cents you can take the bus. We did both.

The majority of the tourists staying there were Canadians and Mexicans.

Shopping, don't buy when you arrive... window shop for the first few days then go back to deal. The price they give you, start at 1/2 that for dealing. If you don't like, go to the next place. The prices vary greatly. As most people know, don't buy any silver without it being marked 925 or 950...If you only see "Made in Mexico" only, it is plated. The majority of the coloured bracelets are plated only and don't let them tell you differently. There are 3 flea markets that we found in town. Shopping is fun!

Enjoy your time in Puerto Vallarta.

  • This TripAdvisor Member:
    • Liked — It was all around good... the food, the people, the atmosphere, close to everything.
    • Disliked — not much of a view
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charly007's Summary
Date of Stay: January 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: September 11, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Shopping, Golf, Other
Was this review helpful? Yes No
Check Rates
Average price*: $305 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Mexican style easy going resort”

Costa Club Punta Arena

Jan 27, 2008
1/1 found this review helpful

We (2- 50+adults and our 90 year old mother) had a very pleasant, comfortable stay at this Mexican style, easy going resort. I spoke to other vacationers who loved the low key atmosphere, just as we did. My sister had just returned from Mazatlan at a 4* resort and found the waiters were snotty. We had GREAT staff with no attitude. The food was just fine. I am a vegetarian and really enjoyed the fresh fruit and vegetables. There were plenty. The meat eaters enjoyed the beef kabobs, cooked fresh over charcoal as they waited. For breakfast I always had the fresh omelette made to my liking. Nice variety of different desserts. The drinks were great, made individually to our taste.I had read about the hard beds on other reviews, so I stuffed a foamy into a large suitcase and brought it along. I slept like a baby. Music at the pool was too loud. When I requested it lower, the staff were happy to do so. Beware of the "special" (which is a timeshare.) they waste an entire day and WILL NOT let you go without buying. Just pay for your excursions and enjoy your stay. Happy Holidays!

  • This TripAdvisor Member:
    • Liked — Easy going
    • Disliked — N/A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertaSnowbirds's Summary
Date of Stay: January 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: January 27, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $305 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Costa Club Punta Arena

( 4-8 of 102 )
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Costa Club Punta Arena Address

Boulevard Francisco Medina Ascencio 1737 | Zona Hotelera, Puerto Vallarta 48310, Mexico