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Plaza Pelicanos Grand Beach Resort: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 347 reviews
347 Reviews
5.0 of 5 stars
60
4.0 of 5 stars
138
3.0 of 5 stars
45
2.0 of 5 stars
67
1.0 of 5 stars
37
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 60 of 105 hotels in Puerto Vallarta
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 291
Description: Four-story All-Inclusive beachfront resort located on Las Glorias Beach, 10 minutes from downtown or airport. This description is based on information provided by the hotel.
Address:
Calle Diego Rivera 120
Zona Hotelera "Las Glorias"
Puerto Vallarta 48300
Mexico
Check Rates: $212 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Plaza Pelicanos Grand Beach Resort

( 16-20 of 347 )
“New to Vallarta”

Plaza Pelicanos Grand Beach Resort

4 of 5 stars
New Jersey
Apr 30, 2008

We just returned from Puerto Vallarta Plaza Pelicanos. Was nervous after reading the negative reviews. We found this to be a very nice place. The weather was perfect, Alex at the Concierge was always pleasant (Ricky Martin look alike), Rooms were cleaned daily, most of the people were very nice and helpful. Check-in went quick, we were in section II - Grand which was very nice. The grounds and pool were beautiful. In order to get a discount on the semi-inclusive (All inclusive did NOT include all Restaurants unless you went for a higher priced ALL INCLUSIVE) had to deal with a torturous 2 hour presentation for the discount. The buffet got old but the food was good. Saw a beautiful sunset, from our room. Walking through the Malecon was fun . Found great bargains at the Flea Market at the end of the Malecon. Though not much for kids to do outside of the resort unless they are very adventuous, The SeaLife Water Park was great fun for the kids. You are safe if you eat at the resort - a couple of friends did get sick from eating out in town but that can happen anywhere. Though there is always room for improvement. Definitely would return to the Plaza Pelicanos. P.S. lots of useful tips from this site were found from other reviews before our trip.

  • This TripAdvisor Member:
    • Liked — The room and view
    • Disliked — soft pillows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJFam123's Summary
Date of Stay: April, 2008
Traveled with: Family with young children
Age group: 35-49
Member since: April 14, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Worst place we have ever been”

Plaza Pelicanos Grand Beach Resort

Apr 26, 2008
0/1 found this review helpful

If you want a oceanview room you wont get it unless you attend a seminar for timesharing or pay alot extra. The ocean and all activities are a long walk way plus you have to go thru the lobby everytime and cross the street. The food was horrible. Been to alot of places this having the worst food. Waters are dirty and beaches rocky if you have a beach to walk on. No music at any of the pools. Will never go back. The only good thing about the whole place was the service of the staff was excellent, but that is not enough to make me ever go back.

  • This TripAdvisor Member:
    • Liked — nothing
    • Disliked — no oceanview when spending that much money or any view
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ladybugKansasCity's Summary
Date of Stay: April, 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: April 26, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa
Was this review helpful? Yes No
Management Response
Conciergec, Guest Service
(Management representative)
May 1, 2008
Dear Guest:

We would like to thank you for taking the time to send your comments of your stay at Plaza Pelicanos Grand Beach Resort, this is we only way to improve or services for you, we are working on it. We sincerely hope in the near future you can give us the opportunity and the honor to serve you again whit the posibility of leaving you whit a better memory about us.

Guest Service
Plaza Pelicanos Grand Beach Resort
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“SPING BREAK !!!!”

Plaza Pelicanos Grand Beach Resort

Apr 24, 2008

This was our second spring break trip to PV and Plaza Pelicanos. We enjoyed seeing some of the same people this year that we had met last year and meeting new people. It seems like most of the vacationers are outgoing and love to visit - makes it really fun !

We stayed in the Grand Section, partial ocean view, and our room was clean and quiet. The maid service was excellent We found all of the other staff to be excellent and friendly - front desk, restaraunt help, and bartenders were all good.

The buffet was adequate. Drinks were good. The snack bar at the swim-up bar was very good with a little different offering each day. They had a Mexican Fiesta on Tues. night (which was part of the all-inclusive package)and the food was very good and it was a good show.

Transportation from the hotel is very easy. There are always cabs at the Front door and the average fare to downtown is about $6.00. A person can also walk out to the main avenue and catch a bus to just about anywhere in the PV area. And no reason to be hesitant of the bus system - anybody at the hotel will help and so will people on the street and fellow bus riders will help.

One note - we went over Easter and the week following. We found out that it was Mexico's spring vacation that week. There were many young Mexican spring breakers staying there and they kind of took the pool over in the afternoon and were a little loud for our liking. Lots of other Mexican families were enjoying their stay at the resort also. We had our own spring breakers with us though and they enjoyed meeting several young ladies staying at Pelicanos and everyone had a nice week together.

  • This TripAdvisor Member:
    • Liked — Service
    • Disliked — Too many spring breakers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metersrunnin's Summary
Date of Stay: March, 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: May 03, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved plaza Pelicanos”

Plaza Pelicanos Grand Beach Resort

4 of 5 stars
kattop@hotmail.com
Apr 21, 2008

We loved the hotel we were in the grand side...all was great!!! the staff was awsome...would go again...was clean etc....great distance from town...all was good...

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kattop's Summary
Date of Stay: April, 2008
Member since: February 09, 2008
Was this review helpful? Yes No
Management Response
conciergeg, public relations manager
(Management representative)
May 9, 2008
Thanks
We love every guest that came in to the hotel and we keep with us a part of all of you.
We always want to make your stay with us memorable.


With love
Plaza pelicanos Grand
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“it's all good”

Plaza Pelicanos Grand Beach Resort

Apr 21, 2008
0/1 found this review helpful

Well, it is what it is... the pools were plentiful and clean!!!!!! Initially I was a little spooked by the pool in Section1 as it was full of litlte kids in diapers and a few drunken rowdies... went for a walk found 3 other pools and enjoyed all of them. The adult pool was secluded and was a great hide away in the afternoon when the relentless boom boom boom of the looped music got to be too much, I usually had it to myself or maybe another couple, met some great people there. I found all of the staff friendly and helpful, sometimes you have to smile and say Hola first,makes you approachable. Ah the food ......Woman can only live on yogurt and pineapple so long, it all started to taste the same after day 2. I would suggest breakfast@ the buffet, burgers @ the snack bar and out for supper. Try to eat Mexican, we travel to experience different things so step out of your comfort zone!!!! Beds like bricks! Stop at Wallymart and get a mattress topper if it is an issue. All in all met some great people and had a holday. life ain't all bad. Have paid the same amount of money for an all inclusive on the Mayan and it was a nicer facility but it was also newly opened so I think it was a deal. Did PV a lifetime ago and lam thinkin twice is enough.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
watergirlblu's Summary
Date of Stay: April, 2008
Member since: April 21, 2008
Was this review helpful? Yes No
Management Response
conciergeg, public relation manager
(Management representative)
Apr 26, 2008
thank for you valuable comments
we are more than happy to hear how was every thing, and all the staff is waiting for you guys.

our best regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Plaza Pelicanos Grand Beach Resort

( 16-20 of 347 )
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