Just returned from a relaxing vacation at Casa Velas. This is a very small and intimate hotel...no getting lost here!!!!! Our large room had an extremely comfortable bed and huge pillows. We were also delighted with the very private plunge pool on our balcony.. it was more than a novelty and since the weather is practically perfect with little humidity, we relaxed there at the end of the day. Their one restaurant is Emiliano's, and we were very pleased with the excellent service and delicious food. They are very attentive and each entree is beautifully presented. Do not miss the beach club...The hotel is not on the ocean, but overlooks a golf course...not to worry, there is a shuttle bus that takes you to their tiny gem of a beach club...We had it all to ourselves one day and it was heavenly!!!! the staff is just as attentive here and keeps the drinks flowing since this is an all-inclusive hotel. The lunch is devine.!!!! we could not get enough of the Shrimp Tempura and the Thai chicken wings....Try to have one dinner there and enjoy the breathtaking sunsets in a romantic setting... If you tire of Emilian's, they have a shuttle to their sister resort Velas Vallarta, but it it much more crowded and caters to families and a livelier crowd. If you like lots of action, Casa Velas is not for you...But for a honeymoon, or just relaxing in paradise, this is it!!!!!! All in all, the staff, food,drinks and accomodations are excellent. The only negatives and there are few , are that they could use some wardrobes for clothes storage and perhaps have a mirror in the main room...only the bathroom had a mirror. If you are a bird lover, don't miss the resident peacocks and the black birds that serenade you all day long....What a bunch of "cotorros".....also there are pools surrounding the hotel that are filled with lovely golden fish....
Puerto Vallarta is about 15 minutes away by bus...so if you get tired of paradise for one day , you can tour Puerto Vallarta....ps.
couldn't wait to get back to the hotel!!

i have stayed in other esorts in mexico and so far this is the best for an intimate and romantic getaway with...no crowds!!!!!!
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Let me start by saying I don't want to be too hard on Casa Velas but there are some serious ISSUES that need to be addressed.1st issue check in on a day when they are at only 30% occupancy shouldn't take 3 hours with them telling you 15MORE MINUTES non stop. I find it hard to believe someone couldn't get a room cleaned up without making us wait that long,we noticed during the week several other couples were at the pool "with their full airport/traveling clothes on as well" No excuse for this wouldn't have been so bad but after traveling for almost 12 hours there is no excuse for this. Suite was nice but nothing to write home about. Has a plunge pool too cold to use and a jacuzzi but the biggest ISSUES are :JET TAKEOFFS AND LANDINGS from 6:45a.m. going until almost 11:00p.m. So much for sleeping in.I was shocked that other tripadvisor members have failed to mention this. It litterally felt like staying at a luxury airport hotel. My father was a professional pilot so believe me I have been around planes/airports my whole life but I'm talking jets not small aircraft and it really takes away from what is suppose to be a relaxing luxury experience. Enough said. Decide for yourself but consider warned.Other ISSUE trying to take a late afternoon nap it key word TRYING repair/maintance people in room next door banging and hammering on the walls non stop. I know you have to maintain property but one would think they could repair or work on the room when someone else isn't next door. Same thing in the mornings dragging furniture across the floors. Also my balcony chairs were TAKEN from my balcony one afternoon early in the week and not returned. I left the staff know and asked to have them brought back but they never brought them back or followed up. I just dropped it.Not sure why they would take the chairs??? These incidents alone are more than enough for me NOT to give it 4 or 5 stars. It just isn't even close to being that kind of a property.Also got presented with an itemized billafter every meal and drink. I like to acknowledge those who do a nice job with tipsbut let me say they expect it and the conceirge/timeshare saleman at check in told us what amounts we should tip. Luxury hotels don't act this way. It is your discretion to tip at what you feel is appropritate. Let me say that regarding service is was spotty at best. Breakfast was awesome and that entire staff was great.Beach club staff and location in my opinion was the saving grace of Casa Velas. They also were very nice and offered very good service. Location was quiet and relaxing plenty of chairs nice food and drink. Beautiful views. We did walk the beach to find several dead fish and birds and trash washed up on shore. Wondered why the other hotels didn't clean it up (this was right next door to casa velas at marriott). Ocean was kind or dirty and murky although it is what I expected. Evening views of town were beautiful with all the lights. The resort itself had great landscaping wtih waterfalls flowers big tall palm trees lots of birds peacocks, koi ponds with turtles and fish. A nice romantic ambiance day and night. Dining at Emillanos was romantic although the food was non very good. We tried it several nights and did not get good service either. Other couples we talked to felt the same way. We enjoyed dinner at the beach club , the mexican fiesta on sunday nights and dinners at La Ribera at the sister resort on the ocean. We tried Andreas once and it too had terrible service. Overall summing it up the staff at the resort are nice and some gave wonderful service while others did not. Atmosphere is quiet and romantic EXCEPT FOR THE JETS. You can walk to the marina to shop etc from resort. The spa is very nice and services that I had they did a good job.Room is also nice. I just don't think for $500 to $600 per night that the issues I discussed earlier should have happened. That is the real tell tell sign.If you are really a 4 or 5 star resort then act like it not some of the time but all of the time.

My daughter, sister and I have just returned from a week at the Casa Velas. It far exceeded our expectations. The service was impeccable, the facilities were perfect and the resturant was outstanding.
The Casa Velas is an all-inclusive, located on a golf course, with a very nice pool. Access to the beach is a five minute walk over to the sister resort the Velas Vallarta or 7 minutes to the private beach club, reserved for only Casa Velas guests. Of course there is a complimenatary shuttle to both of these places. The shuttle service is prompt and quick.
This was our first experience with an all-inclusive and I was very impressed with Casa Velas. It was quiet, beautiful and the food at Emillano's was simply fanstastic. I was concerned that a an all-inclusive would feel like a cruise - nothing could be farther from the truth at this resort.
It was hard to leave the resort to fit in some sightseeing (we did for three days) - however; the motivation to leave was hard to muster.
This was our first trip, but it will not be our last.

We stayed at Casa Velas during the Valentine's Day/President's Day weekend. It was the perfect choice for us:

Small:
Unlike the many mega-resorts in the area, Casa Velas only has 80 rooms. It never felt crowded. The overall vibe is relaxed and tranquil.

Adults-only:
We like kids, but it was certainly nice to have the place reserved only for adults. The pool and beach club felt calm. There was no screaming (adults or kids).

Staff:
The staff were very attentive and very nice - from the reception to the waitstaff at the restaurant and the crew at the beach club.

Rooms:
We had upgraded to a Grand Class Suite and requested a room with a mini-plunge pool on the private terrace. The room itself was beautiful and kept very clean throughout our stay. There were snacks and drinks always available.

Food:
We were on the all-inclusive package and found the food to be very good. We ate at the hotel itself and the beach club. You can also eat at the Casa Velas sister resort nearby. We tried going over there but it was far too crowded and chaotic for us to stay. All our drinks were included (wine, mixed drinks, etc.).

Beach Club:
Our favorite aspect of the Casa Velas is its beach club - a short, shuttle ride away. The club has its own infinity pool, beach cabanas and restaurant reserved for hotel guests. It never felt crowded.

The only negative we encountered with the hotel was pre-arrival. They didn't respond to any emails we sent them regarding room selection or a question we had about dress code at their restaurant. We ended up calling and got a satisfactory response but it was disconcerting to send an email and not receive a reply.

That said, we've recommended the hotel to friends and would certainly make it our first choice the next time we visit Puerto Vallarta.