My partner and I had a very enjoyable stay at the Mercurio and we would definately come back. I wrestled a bit with my rating (above) and feel I need to explain a bit more. The hotel has an abundance of friendly service. There is a rather large staff and they really go above and beyond to make the guests comfortable. We met some lovely guests during our stay and feel like we have new friends for life. The staff did our laundry twice and inexpensively. We had breakfast every morning by the pool and it was usually fine...not the 4 Seasons, but fine. There is usable internet service, so we were able to go on-line daily. However, the pool is quite small and the waterfall in their ads is rarely working. But it is a short walk to the beach, so, who cares? Also, the rooms are clean and there are very good mattresses (we asked others). But the furniture looks like it came from the salvation army, the shower tiles were mildewed and the shower drain didn't drain. The rooms look like they are in need of a desperate makeover.
With all things considered, it still is a very good value and a nice place to stay. Some paint, new tiles, new furniture, etc and it's above average!

This is a very clean and comfortable hotel to stay in. The staff is friendly and courteous. The morning breakfast makes this hotel the best place in Puerto Vallarta. The swimming pool is small but always clean. We have stayed here three times and have not regretted it.

Just completed 7 nights at our favorite place in PV. Everytime they just keep getting better (4th visit). Their other guest are often like us returning again & again & such a nice mix of young & mature, men & women. (our straight friend from the states was very comfortable staying here). The new Flat screen TVs are really nice (not that you watch much TV). Gabriel booked a gay cruise (Dianna's, she is terrific), a car, several dinner reservations, etc. all enhanced our trip. This location is just perfect for the things you do most (beach, shopping, clubs, dining) from the low end to the high end. Thank you to all our friends Gabriel, Jorge, Luis, Edwardo, Jose and Paul.

The hotel offers good value and a super location in old PV. Close to the beach and everything withing walking distance. The room was spacious, TV was small and I dont' think it worked properly, but didn't care as I wasn't there to watch TV. A/C is new and quiet, bathroom could have been a little cleaner. The hotel is old and sometimes old stuff never looks clean no matter how clean it really is. Have to say that the hotel staff were very friendly and nice. Would stay there again.