Los Tules is a great place to stay, you just have to ignore the timeshare people in the lobby. Tell them you are staying with friends that are owners, and you are not interested in buying...
We've been coming here for 6 years and have gotten the hang of "dumping" the time share people, no matter where they hit you, downtown, old Vallarta, Marina or Nuevo. You just need to know how to handle them. For the most part, you really don't need to be rude.
Los Tules is an old style resort on beautiful expansive grounds, not a new high-rise. It has a lot of carisma and a great location. The food and drinks at their Cafe Chapultapec are very good, and there is a great grocery store across the street if you would rather cook. The Gigante grocery store also sells beer, wine & liquor, along with anything else you may need.
We are returning again this year, and we hope for many years to come !!

Everything we wanted we got the resort although a little old was better than we could imagine for the price.
Two blocks down the main street we had a great time at Blakes Sports Bar, where Sue and Mike treated us as family.
Try Hectors Sunset for a fantastic meal.

A large group of our friends went down to Vallarta to celebrate our 25th anniversary. We managed to book several large timeshare at Los Tules. As promised, the staff picked us up at the airport and drove us to the hotel. We were impressed!
Upon our arrival we were ambushed by what I can only describe, as disguised hotel employees. We thought they were all part of the check in process. We were all tired from the flight and just wanted to get to our rooms. They went on and on and before we knew it, we agreed to go to their " free breakfast.". My advice to you is to tell them that you want to go to your room and rest and they can call you later to talk about their presentation.
The next day, after we recovered from the ambush, we decided not to go to their presentation. That's when the calls began. They called and told us we would have to pay for the breakfast if we did not go, then they said we would have to pay for the transportation from the airport. They even followed us around on the grounds. I finally told them I was here on vacation and could spend my time as I chose. They called me rude.
We finally complained to the mgr of the hotel. He explained to us that the time share people were not employees of the hotel itself but part of the main corporation. He told us that the time share folks could not charge us for the breakfast or the transportation unless we agreed to pay for it. He said he would not add it to our credit card because they asked him to. He told us to ignore the salespeople. If they continued to bother us he would let his mgr know that they were interfering with the comfort and relaxation of his guests.
Anyway the rest of the stay was great. The maids were awesome and the location of the hotel was good too. The view from our rooms, was to die for. Yes, there were some ants and geckos, but I would still go back again. I just know how to handle their rude time share people better now

My boyfriend and I booked a room through his parents time share. From the moment we booked the room we had problems. We called a week in advance to make sure everything was set. There was no reservation. When they found something resembling it, they didn't have it in the right name. When we got to the airport there was no one there to pick us up even though they told us there would be. When we got to the resort we asked the front desk clerk about the taxi to the resort the told us that they sent some one for us the day before we came in. Then we learned the room we were staying in was a temp situation because someone else was coming to claim it in 2 days. When we asked to stay where we were or just check into a room we didn't have to switch out of the male desk clerk caught an attitude and became uncompromising. Then we were directed to a rude women tiring to sell us vacation packages along with a time share. Things got worse the longer we were on the premises. While we were there we had to pay to rent an iron and ironing board for the day and with internet service even though we were told they would be included in our room and we would not have to pay for them. The kitchens were infested with ants, and the dishes were not washed after they were used. The dirty knives were placed in size order on the counter. Then when we checked out we were charged for phone calls from our room that we did not make. (The phone didn't even have a dial tone) We had to go to the front desk to make a call where again we were charged. And to put the icing on the cake we were charged for 2 WEEKS worth of taxes when we were only there for 5 DAYS!! The resort is in a good location but the service just sucks. If you have to stay there don't expect to much.