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Playa Los Arcos Hotel and Suites Beach Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 185 reviews
185 Reviews
5.0 of 5 stars
24
4.0 of 5 stars
71
3.0 of 5 stars
21
2.0 of 5 stars
35
1.0 of 5 stars
34
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#53 of 102 hotels in Puerto Vallarta
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 175
Description: Beachfront hotel on private south shore beach, a 5-minute walk from downtown. This description is based on information provided by the hotel.
Address:
Olas Altas 380 Col. Emiliano Zapata, C.P.
Puerto Vallarta 48380
Mexico
Check Rates: $110 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Playa Los Arcos Hotel and Suites Beach Hotel

( 11-15 of 185 )
“Playa Los Arcos Great Trip Report”

Playa Los Arcos Hotel and Suites Beach Hotel

5 of 5 stars
Illinois
Apr 12, 2008
3/3 found this review helpful

Arrived in PV 12:30 on a Friday. Several flights in at the same time, but got through all very quickly, collected bags, ignored time share area, and got cab to Playa Los Arcos. We paid $32 for 2 of us with 2 bags. Arrived at hotel by 1:45. I had e-mailed the hotel before we arrived to request a particular room, refrigerator and coffee maker (thanks PVDeb & Margarita at PLA). Greeted immediately by hotel staff and quickly checked in. We did pay an additional $15 per night for room upgrade. Refrigerator and coffee maker were delivered while we were having lunch. Note about coffee maker – they do not furnish coffee or filters! We ended up just going down to the restaurant for coffee each morning.

I think anyone booking/staying at Playa Los Arcos must realize that it is a 3 star hotel, not everything will be perfect. That being said, we really enjoyed the resort. All of the staff members went out of their way to help, say hello, or just chat. If there were any problems, they were addressed immediately. Our room, #3, was fine for us. King bed that was very comfortable, dresser with drawers, large closet with drawers and nice size bath with large shower. Be prepared – lighting in bath is very poor, but I have found this in many 5 star hotels also. Lots of light in room and large sliding glass door leading to large patio right over the spa. The resort has a great beach, nice pool area, large restaurant, but no real bar to sit at. There is a nice area you can sit in and order a drink, but no true bar. One of the best things about Los Arcos is the fantastic location. You can walk just about anywhere.

We ate most meals in the downtown area. Ventured to Malecon one day and had a great time. Based on reviews, tried LaPalapa. We found the service and food much better at less expensive restaurants. Loved the taco stands and fresh fish on the beach for lunch. Pie in the Sky for brownie that was unbelievable!

Unfortunately, this was only a 4 night trip for us. We tried to squeeze as much in as possible in that time. Mainly walking and stopping at local restaurants and bars. Did a little shopping at the beach and Malecon. We are definitely going to return to Playa Los Arcos and would recommend it to anyone. I did hear a few complaints about molding smells, but we did not experience this. We looked at a junior suite, but preferred the room we had. The location was just better for us.

Some of the restaurants/bars we stopped at were: Cheeky Monkey, Andeles, LaPalapa, Fajita Republic, MiQuerencia, Fredy’s, Daiquiri Dicks, Langostino’s, Blue Shrimp, Pie in the Sky, Café de Olle, Burro’s, & Steve & Carmen’s Taco Stand.

If anyone has any questions, I would be happy to answer them. We really had a very enjoyable long weekend in PV and can’t wait to return.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Check Rates
Average price*: $110 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Camping?”

Playa Los Arcos Hotel and Suites Beach Hotel

2 of 5 stars
Chicago
Mar 30, 2008
1/4 found this review helpful

We booked our trip through Expedia. I was a bit nervous reading all the reviews. One even said, "if you like camping, you'll love this place".

Upon check-in, Marta was pleasant. We gave her a gift from our city to hers, a Chicago Cubs shirt. We had heard about the $20 trick and I thought this might be a nicer gesture. Well Marta must not like the Cubs. Our room was so so tiny and smelled horribly. It faced the street side and was noisy as all hell. We spent one night and then I went down to complain. They had assigned us an Economy room when our reservations said Superior. They know their game and those icky economy rooms must turn over every night because people complain, as they should. They told me to come back twice. Finally, we looked at two different rooms and picked the one we wanted. Francisco told us it was available but for $15 more a night. Go figure! He said it was a superior ocean view room. The other one we looked at had just as much view of the ocean, but the air didn't work. I was fuming. Finally, we gave in and he gave us the ocean view for $10 a night more for a total of $50.

The new room had a mild musty smell and the tub never drained. We had to wait 20 minutes between showers. The houskeeping could have been better. The tile floors were dirty most days after she cleaned. We sometimes put towels down to walk on. We will not stay here again. We travel often and don't have expectations that are too high.

Pool and grounds were nice, but that is all I can say for Playa Los Arcos. Look elsewhere or enjoy overly priced camping!

  • This TripAdvisor Member:
    • Liked — Checking out
    • Disliked — Checking in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maglei's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: March 30, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $110 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“no mas for 1 night”

Playa Los Arcos Hotel and Suites Beach Hotel

Mar 27, 2008
2/3 found this review helpful

we needed a hotel for one night-because we left chicago due to an incoming snow storm--they said no problem--nice suite for $152--so onto pv--got there at 10pm-late due to flight--they gave us a closet--it was so small i had to put bags in front of door so we could walk around the bed to get to the bathroom--which by the way had a giant step up to get in and down--and on top of it all one floor above street level--and loud noise until 2am---the only good thing was that i got to learn a new song--who the.... is alice-----so don't even think about this place for a short stay--they could care less---i would have been better off sleeping on the beach--and paid someone $152 to watch over me--what a lousy way to start a vacation--we had rented a condo for two weeks and it was great--pvrpv.com--if u are looking for good old town condos/villas--

  • This TripAdvisor Member:
    • Liked — nothing
    • Disliked — everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juan2008's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: March 27, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $110 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent Service”

Playa Los Arcos Hotel and Suites Beach Hotel

Mar 27, 2008
1/1 found this review helpful

The Playa los Arcos was a wonderful place to stay! The location was perfect, the service was excellent. If I were to stay there again, I would not have the all inclusive package because the buffet food was not very good. However, all in all....I loved it and will definitely stay there when I go back!

  • This TripAdvisor Member:
    • Liked — location, the beach, and the pool
    • Disliked — the food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaliGiggles's Summary
Date of Stay: March 2008
Traveled with: Friends
Visit was for: Other
Age group: 25-34
Member since: March 27, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping, Spa, Other
Was this review helpful? Yes No
Check Rates
Average price*: $110 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Totally met our expectations”

Playa Los Arcos Hotel and Suites Beach Hotel

4 of 5 stars
Minneapolis
Mar 23, 2008
2/2 found this review helpful

I did a lot of reading about this and other hotels before we booked our trip. I was looking for a hotel that was not fancy, was fairly inexpensive and was on the beach. According to the reviews I read of this hotel (the good and the bad) I was pretty sure this was the hotel for us.

It was exactly what I wanted. We were on the 3rd floor with the balcony overlooking the pool. The door was by the street, but it was not the busy busy street and we had no issue with street noise. I did follow the advise from another posting to request a room on the 3rd or 4th floor overlooking the pool or beach.

Our room was not particularly small we had plenty of room to unpack our stuff and move around the room. The hotel was very clean and well maintained. I did not think the staff at the front desk was all that helpful, but I didn't have very high expectations so I tried not to rely on them if possible.

We thought this hotel was a great value. It was really inexpensive - especially considering it is right on the beach! We walked everywhere - we never got into a taxi except to and from the airport. There are plenty of restaurants near by - we really enjoyed the variety of cuisine available in PV.

I talked to several people at the pool and beach who were staying in the partner hotels across the street and they said they were both fine too. You still have all the same privileges with charging at the restaurant, getting towels etc.

We would go back to PV again and we would stay at this hotel.

  • This TripAdvisor Member:
    • Liked — location and value
    • Disliked — check in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aleaf's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: March 23, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $110 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Playa Los Arcos Hotel and Suites Beach Hotel

( 11-15 of 185 )
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Playa Los Arcos Hotel and Suites Beach Hotel Address

Olas Altas 380 Col. Emiliano Zapata, C.P., Puerto Vallarta 48380, Mexico