My mother (aged 77) and I aged (43) stayed here for a week and had a great time! I left hubby and my teen sons at home and got a last minute deal. The hotel is older but kept up and very clean. The staff are amazing and very accomodating. We were on the second floor the first couple nights but with my request they moved us to the main floor with a pool view.

The food was good and the a la cart was great! I had a striploin steak that was as good as any Albertan beef, Mom had the salmon which she said was very good and too much for her to eat. The cleaning staff always left us towel animals and I tipped them daily (a couple bucks). The activities staff always tried to get everyone involved, the beach volleyball games were great!

There isn't a disco there but everynight at 10pm, the activities staff would meet the clubbers in the lobby and for about $40-$50 dollars they would head to a specific club and have all their drinks included. Some were dancing till 4am. This was a great system as the families and older people could sleep soundly. The security staff made sure it was quite after midnight.

There were many mexican families and couples staying there. The rest of the group were mainly Canadian. This was my first time in Mexico that I didn't stay beach front and actually didn't mind. The beach club, a block and a half away was really great as there is a palapa bar/restaurant as well as lounge chairs and canopys. The surf was pretty large and I didn't see anyone take out the kayaks or boogie boards, but they were there, none the less.

The hotel is located near the marina, Walmart and Sams club. The local busses to the malecon and old town, stops right out front of the Hacienda. The ride is 55 cents and pretty entertaining!

I went along with some other Albertans on the Shamballa boat tour to Los Arcos to snorkel, Quimixto to the waterfalls and Las Animas beach for lunch. Drinks were included on the boat. We were gone from 10am till 6pm. The entire trip was $30 dollars and we booked that right at the hotel. A great bargain!

I would definately stay here again! No, its not a 5 star, but a great little mexican hotel with wonderful staff!

We just returned from a one week stay at the Hacienda Hotel. This hotel has a charming old Mexican Hacienda feel & the staff is friendly and helpful. On the down side, this is a budget hotel and it attracts a lot of young students. Every afternoon a large crowd of single (early twenties) partiers would get drunk around the pool and carry on loudly until 11:00pm. Thankfully the hotel arranged a nightly bus trip to the open bar night clubs from 11:00 pm to 4:00 am. Unfortunately, these same people would come home shouting and carrying on.

I booked this hotel online, all inclusive, and THEN checked it out :)! It was just as great as all the reviews said. I loved the architecture, and how much smaller it was than some larger hotels , the staff got to know you, and we met alot of wonderful people there around the pool, and spent some evenings with them playing pool, cards,etc.(Hi to Brandon,Man & High Level, Alta!!) It was fun taking the local bus 'downtown', and to the Malecon, and there was a little grocery store around the corner, Star Bucks 2 blocks away :).
The food was quite good, not as much variety as the large resorts, but certainly enough! The rooms, pool,etc were very clean, and the walk to the beach was through some construction, but nothing that felt unsafe. The beach club was nice, but it wasn't shalllow enough to swim much at the north end. We swam abit farther south on the beach. We went on the canopy tour with Vallarta Adventures and it was alot of fun, and totally safe. I was disappointed they wanted so much for a picture(17$), and we couldn't take a camera. Wished we had more time to try some other outings,definately need 2 weeks in PV!! Connie

I will say Gran turismo service level, everybody really nice from food and beverage to security and cleaners etc well done and thank you all) beds too hard but ok
We are still singing " cuando era un chiquillo mi mama me decia mira hijito........subele guerito

My kids had a blast and enjoyed every single minute of our vacation and that for me is the most important

Thank you again and I will be there next year

Note: Managers: the great hotels are the ones that have good service and you have one of the best I have ever experienced