Overall we enjoyed our stay at the Playa Maria Beach Club. It is a small "resort" which was what we wanted. The pool was nice and not overcrowded. However, our peaceful relaxation was often interrupted by construction noise from the adjacent property under construction as well as renovation at the Playa Maria itself.
However, our biggest complaint is with the credit card fraud we experienced. We are certain that at least one, if not more than one, employee at the Playa Maria orchestrated the fraud. There was a group of six of us (renting 3 rooms) via a timeshare exchange. The three of us who used credit cards at the Playa Maria had fraudulent credit card charges when we returned home. These charges were not over-billings from the Playa Maria, these were charges amounting to nearly $5,000 US in purchases from grocery stores, Wal-Mart, gasoline, and a tire store. According to the credit card company, this fraud is committed by swiping the credit card, generating a copy of the magnetic strip on back of the credit card, and then affixing the copy to another fake credit card. We know the source of the fraud happened at the Playa Maria because it was the only place one of the credit cards was ever used (it was given to the front desk for incidental room charges). However, beware of the restaurant at Playa Maria as well, that is where the other two cards were used.
The staff was hit and miss. Mario the bartender was excellent as was Alfonso the maintenance man. I found the hotel’s housekeeping not only to be excellent, but honest and trustworthy. On the negative side, we did get daily pressure to buy a tour or sign up for a timeshare presentation, but I guess you just have to accept that this comes with the territory. Additionally, someone in the states called the Playa Maria during our stay asking for the person to whom all three rooms were rented. The receptionist at the Playa Maria stated there was no such person at the resort. Another case of the Playa Maria either not being competent or truthful.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Great pool scene
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Tourists
I selected this hotel as a top choice for:
Beach / Sun