After reading plenty of reviews we decided to trade our timeshare and stay at the Viva Fortuna. Previous reviewers are correct with regards to the rooms needing updated. They are rather old and small. However, the staff cleaned our room daily, changed the sheets twice and stocked our refridgerator and exchanged our towels daily.
The staff are trully excellent. They go out of their way to accomodate your needs. They were friendly and provided great service with or without a tip. In short, be nice to them and they will be nice to you.
The food was excellent, there was a great deal of variety at the buffet. They change the menu everyday. There were a few birds in the dining area, they were not on our table, ever. It is not air conditioned, and on some days was hot. Sit on the bottom level. The Italian restaurant suffered fire damage, but the Chinese restaurant was nice for a little one night change. Make reservations when you arrive.
Diving is terrific, snorkeling is great, sailing is a blast (only one boat). The disco is also a little hot. Excursions are easy and moderately priced. The bikes are a bit old but fun to ride into Port Lucaya. The beach is awesome. There are plenty of activities and the nightly shows are excellent.
For the price my family of 5 had a great week.
Hints: Join Wyndam by request prior to arriving and get 1 hour of free internet access and a free welcome snack. You can also get a free upgrade to an oceanview room if available. I also found free wireless after the shops closed for the night. A taxi to and from the resort for a family of 5 was $29 and is easily available.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.