The property, apart from the rooms, is impressive. The decor is very ultra-cool and the restaurant (food and service) was outstanding. The only negative of the property is the rooms, or at least the one we stayed in, #301. Average at best. It did not seem to fit in with the rest of the decor. Maybe it had not been updated yet? What was advertised as a queen bed was really two twins pushed together. The room was very small with hardly any space to move around the room. The TV was a 13" portable (I did notice some rooms spa-side had what looked like 36" flatscreens). It reminded me of the room I used to stay in when visiting my grandmother's house. The huge hot tub on the 2nd floor was impressive, but the water was not hot at all and the waterfalls were not working. Service was friendly and prompt; however, unless they get the rooms up to par with the rest of the property I can't see how this can be considered the #1 hotel in Candado/San Juan area.

The Acacia Seaside Inn is a very beautiful Inn.The architecture and artwork is wonderful.Our room,the lobby,the hot tub,the sun deck,all were clean and well maintained.Felix,the front desk attendant at night was VERY helpful and VERY knowledgable of tours,restaurants,and the area.Lynnette,the day manager was also very helpful and courteous.Our room was excellent it had a balcony that we could see the ocean from (approx.200 feet from beach).There is a tall condo (maybe 10 stories) in between Acacia and the beach but it's no wider than Acacia so you can see the ocean on either side of the condo.Our room had a nice LCD tv with cable,A/C,ceiling fan,Queen bed,large dresser with plenty of drawers,two end tables with drawers,two table lamps and a telephone.The bathroom has a large walk-in shower,toilet,sink,and hair drier.All the floors and the shower are made of beautiful stone.I believe the lobby floor is polished granite.Their restaurant,The Niche is beautiful and has good food,but for breakfast I recommend Le-Petisserie (best pancakes).For lunch,Danny's International (great pizza and italian food).For dinner,either Ti-juana's or Cafe Del Angel.Also eat dinner before 7:30pm because most of the restaurants get full by 8:00pm.To get around San Juan I would recommend the city bus (75 cents exact change).For Old San Juan ride the trolly it's free or just walk.If you forget something from home there are a couple of Walgreens around.My only complaint is that on the tours they charge ALL that are going extra when they come to pick you up (example:$40 per person to the same place that's $160 for 4 people just for transportation).They should charge only $40 no matter how many they are picking up at the same location.The tours were great we went snorkling off the coast of Fajardo to the Spanish Virgin Islands.Another tour to the Rain Forest,Luquillo beach,and kayaking at Fajardo Bio Bay.Another tour was horseback riding at the beach in Rio Grand. We had a great time in Puerto Rico.Everyone was very friendly and a lot of people knew English and Spanish.

I booked this property for our honeymoon stay largely after reading the reviews here on Tripadvisor, and I don't regret doing that, as 90% of previous reviews were accurate enough for my tastes.

The airlines forced us to arrive roughly 12 hours late, but a quick phone call to Felix took care of things for us. He even told me not to let our seemingly clueless cabbie take advantage of me, telling me that standard cab fare from the airport should be $15-$20.

Upon arrival at 10:55pm, our hearts sunk just a little bit. The lobby was very dark, oddly decorated, with a few strange characters hanging around it. Some ominous music in the background gave the situation the feel of a bad 1970s scam job from some movie.

After getting checked in and settled (room 205), as expected, the room was small with no closet. There was no plasma TV, only a small tube TV. The room was exceptionally clean, and our favorite feature was the very nice oversized shower. Room 205 was well away from the hot tub area, so noise was never a problem. We saw very few other patrons throughout the rest of our stay.

As for the hot tub, it is easily the crown jewel of the inn. It's a little convoluted to get to from our section of rooms, but once we got there, it was worth the search. Most of the time there was only one other couple in the 30' tub. My wife and I even got to enjoy it by ourselves for a solid hour on a wonderful starry night. (NOTE: The jet controls are located right over the sign. We couldn't find them until another couple helped us.)

The hotel location is well away from the tourist part of town, which is both good and bad. When you walk away from the strip, you get to experience the real San Juan, which is a little dirtier than the strip. Plenty of bashed up cars line the streets, as does a fair amount of garbage. Several of the other establishments were graffiti'ed up, and had razor wire protecting their fences, which is never a good sign. Despite all of these things, we were never in the presence of any threatening people at all.

As for the beach itself, it is steps away from the main entrance, heavily lined with palm trees, as most photos will indicate. The beach was very peaceful with very few people on it. The surf was rough and the sand very peculiar. The grains were large, and with every step you sank 2-6" into the sand, even very close to the shore.

The staff was polite and courteous, and even recommended a nice seafood restaurant for our final day on the island. My only complaint about the front desk is that they close from 11pm-6am, so if you need to check out in the middle of the night, you have to walk a block down the street to do so at the At Wind Chimes sister hotel. (I only make this complaint because we had to do this in the rain at 4:30am to make our 7:00am flight.)

Despite the odd start, it was a good stay, and I would recommend this hotel to anyone who wants to deviate from the land of tourist traps and typical sterile chain resorts.

My bf and I went to Acacia after we took the southern caribbean cruise and we LOVED it!! Upon walking in, i was pleasently surprised as to how much nicer it was than what i had expected. The people we nice and very helpful. I booked a room with one king bed and ended up with a room that had 2 and was right in front of thier pool size jacuzzi!!! It was very affordable and clean-- very spacious. We also had a big flat screen in our room which was nice. I loved this more than a big hotel because it is more intimate and you get the real feel of san juan. You really are steps from the beach and can see the ocean from the jacuzzi. I was happy. The only complaint that I have was that there was construction going on outside of out bathroom window on the street ---------and with a very thin window, you could hear the jackhammer but, it wasnt that bad because they started around 9 am. Those things have to be done sometome...You shouldnt even be in your room that much cause it is such a cool place! I would def stay there again. FYI-- Acacia is newer and nicer than At wind chimes (thier sister hotel). THe bar at At Wind Chimes is nice and the barteders were great. ALSO--- the food at Niche is excellent.... considered one of the best in condado/san juan area. Be prepared to spend at least $12-15 for cabs to old san juan area---- you will be spending a good amount of time in that area becuase that is where all the cool shops/bars etc are. I def suggest going to old san juan. I will add pics and comments soon.

EES