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Sunset at the Palms: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 416 reviews
416 Reviews
5.0 of 5 stars
306
4.0 of 5 stars
73
3.0 of 5 stars
20
2.0 of 5 stars
12
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 100 hotels in Negril
Show Hotel DetailsHide Hotel Details
  • Rooms: 86
Address:
Norman Manley Blvd
Ruthland Point
Negril
Jamaica
Check Rates: $376 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Sunset at the Palms

( 17-21 of 416 )
“Loved it!!”

Sunset at the Palms

5 of 5 stars
New York
Jul 7, 2008
1/2 found this review helpful

I just returned from SATP my stay was from 7/1-7/5. Let me start by saying i had a wonderful time!!! The grounds were beautiful, the tree houses were amazing, the rooms were cleaner then clean!!!! The staff was more then friendly, i just loved everything about it. This was my 2nd time to negril and i was more then pleased with the outcome of my stay.

FOOD-I noticed some of the reviewes on Trip Advisor and they were complaining about the food but i must say it really was not bad and i can be pretty fussy.

I went with my BF and we are both in our mid 20's ... Although we found this hotel to be very quiet and relaxing we still found plenty to do every day.. I am a trip advisor fanatic and am very particular when it comes to hotels, cleanliness, comfort and so on and I would absolutely return to this hotel and recommend it to others!!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki720's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 18-24
Member since: June 24, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers
I do not recommend this hotel for:
Young singles, Families with young children
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $376 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Perfect Oasis for Total Relaxation!”

Sunset at the Palms

Jul 6, 2008
2/2 found this review helpful

My wife and I just returned from a 6 night stay at the Sunset at the Palms Resort (6/29/08 to 7/5/08). We thought the resort was doing everything that it could do and was offering as much as a resort of this size could.

The grounds were beautiful, my wife says that it is an "Oasis". We stayed in Treehouse 506 and found it to be very nice, clean and quiet.

Here are our thoughts about this resort:

Grounds: lush, beautiful, perfectly maintained.

Animal life: No problem with mosquitoes, neither one of us got bit and we did not use any bug repellant at all. Saw a large Crab walking on the sidewalk one night. Had one small lizard in our room one night, found one large, speedy black bug in the shower one day (you have to expect at least this - not a problem).

Housekeeping: Cleaned room, made bed, changed towels, restocked coffee service as expected each day.

Buffett: Good assortment of food, they tried to keep a good variety and balance throughout the week. Dewayne provides excellent service in the buffett dining area.

Lotus Leaf Restaurant: Open Tuesdays, Thursdays, and Saturdays, no reservations required, you don't have to get too dressed up to go there. Menu was a little odd for me, but nonetheless we enjoyed it.

Beach: The beach is a short walk across the street. No big deal, they have a crossing guard. Beach bar and grill is very good. The ladies will even make you something not on the menu, if they have the fixings right there. For example, they were happy to make me a BLT even though it was not on the menu.

Spa: Somewhat limited in size and services offered. Prices are somewhat high (whose aren't?) for what you receive. Massages and Mani-Pedi's were adequate.

Pool: Actually feels "cold" compared to the ocean - not overused, clean, and has pool floats available.

Pool Bar: Great service and good gathering place. Omar is very friendly and a great bartender.

Taxi Services: We used Mervin Hunter (he goes by Hunter) exclusively. He was very polite, did not try to be your "best friend", just did his job politely and well. We payed $30.00 for a round trip to Negril which included Hunter staying and waiting 2 hours while we shopped. We payed $40.00 round trip to Rick's Cafe and Hunter waited 3 hours for us while we were there. We payed $80.00 for the trip back to Montego Bay airport, it took 1 hour and 15 minutes. It was a safe journey with Hunter.

Weather: High 80's to low 90's each day, humid, rain each day in the afternoon between 1 and 3 or 3 to 5. Most days, just short rains - 1 day several hours of hard driving rain.

Duty free Shopping: The owners of the "Duty free" stores have forgotten that used to mean 25 to 40% off of U.S. retail prices. The deals on name brand watches (TAG, etc.) and name brand jewelry (Yurman, Ybel, etc.) are not like they were several years ago. We found no advantage to purchasing luxuries in Jamaica for the second straight year.

Overall, we enjoyed the time spent at Sunset at the Palms. We consider it to be an excellent value, and we would stay there again.

  • This TripAdvisor Member:
    • Liked — The lush grounds, quiet environment and pleasant staff.
    • Disliked — They should probably included transfers to and from the airport.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2fromMichigan's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: July 08, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $376 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“grand slam 2008”

Sunset at the Palms

Jul 6, 2008
1/1 found this review helpful

Julie & Tony from Wales UK.
We had a fab stay at SATP we sayed for 10 night in march , It was well worth the long journey , The cabins are fantastic - the best accomodation we had stayed at .
The resort is very laid back and very friendly , the staff were great the food lovely , it does get a bit ' samey ' but hey who cares when your drunk 24/7.
The beach is gorgeous and the musicians on the beach were amazing. Watch out for the family singing with the mother with one tooth in her head , they are fab !!
We hopped on a speedboat and went snorkeling by a reef it was only $15 each and we were out for couple of hours , also we went to the falls and to the black river which was beautiful. We had been to jamaica before so we just went to chill out ,
The entertainment at the palms was interesting to say the least one night a guy was balancing a sunbed on his nose ... well they say there is a star in everyone...
The MC Ras ballie is great and very helpful and the bar staff are great ,
We would just like to thank all the lovely people we met who made our holiday special and one we will never forget
AWESOME !! we be back.

  • This TripAdvisor Member:
    • Liked — clean and great location
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julesandtony's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: July 06, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $376 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Most beatuful resort ever”

Sunset at the Palms

5 of 5 stars
Brighton, United Kingdom
Jul 4, 2008
4/4 found this review helpful

I have been really looking forward to writing this review as read many before we went and was really worried with some of the comments. However I can finally give my opinion!
I have to say that it was the most beatuful place my partner and I have ever been to. Everything about it was fantastic, the tree houses were beatuful, the atmosphere was incredible- was so quite and yet so welcomming. The food was delicious and all the staff were the friendliest people I have ever met- not fake at all. I want to give people a few insights though, these are not critisms at all, but think it should be good to let you know, as they worried me due to previous comments and so want to tell you so you know if SATP is right for you.

Tree Houses- beautful, they were just the right size for us and the bed was really comfortable! The shower was lovely and big and the day bed was really nice to go and sit out on. Not once did we put the TV on (who would in a place like that!) so never knew what that was like. The maids were always clean and our room was always cleaned by the time we got to our room by 6pm.

Food- We have been to a few all inclusive results before, which were very large and therefore provided a huge range of variety. However, SATP is not a big resort (which is what we wanted) and therefore there was not a lot to choose from- but my plate all always overloaded! Every day there was a different theme which was always nice and therefore we never became bored of the food. However if you are a fussy eater, then i wouldnt recommend it as they never served burgers, chips or anything like that at dinner- the only place you could get that is on the beach bar in the afternoon, which was gorgeous! Also a lot of their meat dishes were jerked and therefore had a kick to it- again may not be sutable for young children or fussy eaters! They also had a resturant named the Lotus Leaf. We went there twice and loved both times- amazing food!

Beach- The beach was beautiful, we definatley had the best area, the other sides had a lot of seaweed and sea grass. Crossing the road really wasnt a problem, the guard always saw you coming and was ready for you to cross each time and were very friendly. We are next to a local selling area, but they never come and hassle you, and if you are on the beach all the time like we were they soon get to know you and leave you alone completely. The only people who do come upto you are the musicans, they sing many bob marley songs but if you have no money they soon walk away. There are guardsmen between all of the beaches, so I always felt safe if my partner went for a walk or somehting. If they ever saw me on my own, they would come and have a chat and make sure I was ok.

Weather- who is stupid enough to complain about the weather when it is raining season! i mean yes between mid day and 4 it did cloud over nearly every day and we had rain for upto 30 minutes, but it was so welcomming and refreshing as incredibly hot. Also the rain doesnt stop you from going into the sea, pool or jucuzzi, so i really didnt see what the problem was with previous people complaining!!!

As i said, these are not complaints, everything I have mentioned above was perfect for me, but if you do have young children or what an all inclusive to be heavy drinking, loud music and big entertainment (in my view tacky) then SATP is not for you.

  • This TripAdvisor Member:
    • Liked — everything
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsjm2008's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 18-24
Member since: July 04, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers
I do not recommend this hotel for:
Young singles, People with disabilities, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $376 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Honeymoon at the Palms”

Sunset at the Palms

5 of 5 stars
Nottingham
Jul 1, 2008
2/2 found this review helpful

We had a fantastic honeymoon at Sunset at the Palms in Negril. The Hotel and grounds were excellent and the gardens were beautiful. It wasn't overly busy which was great, as some days there were only a dozen guests around the pool. The pool area was great, with a lovely sun bathing area and a great pool with a swim up bar, the Mango Daiquiri's were lovely. This bar stay open until 1am and the bar staff were great, especially Omar (He's so special!!) and Garth is the main man. The lifegaurd Ian was very helpful also. The private beach was a great size and the beach and sea were very idilic. The beach bar and beach grill were fantastic also, serving some great food all day. The resturant was great, with a diferent theme each evening. The japenese evening was stunning. There was a great selection of food for all three meals. The A La Carte resturant was amazing and we were suprised that it was included within the package. The weather was great with only about an hours rain for the entire stay. The rooms are great and unique, with a great day bed and a lovely shower. the size of the hotel means that it is never too busy. the evening entertainment lasted just the right amount of time and was varied throughout the week.

The attentiveness of the staff and their overall helpfulness and friendliness made our stay that extra bit special.

We would definatly recomend the hotel and would definatly go back to this fantastic hotel.

  • This TripAdvisor Member:
    • Liked — eveything
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaz_and_Est's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: June 23, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $376 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Sunset at the Palms

( 17-21 of 416 )
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Sunset at the Palms Address

Norman Manley Blvd | Ruthland Point, Negril, Jamaica