My wife and I just returned from a 6 night stay at the Sunset at the Palms Resort (6/29/08 to 7/5/08). We thought the resort was doing everything that it could do and was offering as much as a resort of this size could.
The grounds were beautiful, my wife says that it is an "Oasis". We stayed in Treehouse 506 and found it to be very nice, clean and quiet.
Here are our thoughts about this resort:
Grounds: lush, beautiful, perfectly maintained.
Animal life: No problem with mosquitoes, neither one of us got bit and we did not use any bug repellant at all. Saw a large Crab walking on the sidewalk one night. Had one small lizard in our room one night, found one large, speedy black bug in the shower one day (you have to expect at least this - not a problem).
Housekeeping: Cleaned room, made bed, changed towels, restocked coffee service as expected each day.
Buffett: Good assortment of food, they tried to keep a good variety and balance throughout the week. Dewayne provides excellent service in the buffett dining area.
Lotus Leaf Restaurant: Open Tuesdays, Thursdays, and Saturdays, no reservations required, you don't have to get too dressed up to go there. Menu was a little odd for me, but nonetheless we enjoyed it.
Beach: The beach is a short walk across the street. No big deal, they have a crossing guard. Beach bar and grill is very good. The ladies will even make you something not on the menu, if they have the fixings right there. For example, they were happy to make me a BLT even though it was not on the menu.
Spa: Somewhat limited in size and services offered. Prices are somewhat high (whose aren't?) for what you receive. Massages and Mani-Pedi's were adequate.
Pool: Actually feels "cold" compared to the ocean - not overused, clean, and has pool floats available.
Pool Bar: Great service and good gathering place. Omar is very friendly and a great bartender.
Taxi Services: We used Mervin Hunter (he goes by Hunter) exclusively. He was very polite, did not try to be your "best friend", just did his job politely and well. We payed $30.00 for a round trip to Negril which included Hunter staying and waiting 2 hours while we shopped. We payed $40.00 round trip to Rick's Cafe and Hunter waited 3 hours for us while we were there. We payed $80.00 for the trip back to Montego Bay airport, it took 1 hour and 15 minutes. It was a safe journey with Hunter.
Weather: High 80's to low 90's each day, humid, rain each day in the afternoon between 1 and 3 or 3 to 5. Most days, just short rains - 1 day several hours of hard driving rain.
Duty free Shopping: The owners of the "Duty free" stores have forgotten that used to mean 25 to 40% off of U.S. retail prices. The deals on name brand watches (TAG, etc.) and name brand jewelry (Yurman, Ybel, etc.) are not like they were several years ago. We found no advantage to purchasing luxuries in Jamaica for the second straight year.
Overall, we enjoyed the time spent at Sunset at the Palms. We consider it to be an excellent value, and we would stay there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Spa