Flights: We flew Air Transat from Toronto on July 12, 2008. The flight was on time and uneventful and arrived 1/2 hour early. The attendants were polite and friendly and served complimentary non-alcoholic drinks and a light hot meal during the flight, i.e. a small box of Chinese food. Be prepared for a lengthy delay clearing customs in Jamaica, in excess of 1 hour. The flight home on July 19, 2008 was similar and arrived 20 minutes early. The meal was a slice of pizza. Movies were shown on both flights. The planes were Air Bus 310.
Check In: Check in around 5p.m. was quick and easy. On checking in, you are given a wristband, which you surrender when checking out, and a towel card to get beach towels. Don't lose your wristband or towel card or you pay to replace them. The room was ready and a bell boy took our luggage for us.
Room: We stayed in room 41 in the 2 storey Sunset building. The Sunset building is at the north end of the property and is a very quiet area except for the nearby public beach. Our room was on the second floor and had a small balcony, 2 double beds, bathroom, dressing room, large closet, TV, table and 2 chairs and a chaise type couch. There was a plastic table and 2 chairs on the balcony. The floors are ceramic tiles and the room condition was clean and in good repair. The water pressure in the shower wasn't strong but it was adequate. The housekeeping staff came every day and replaced towels and bedding as required and provided a large bottle of water every day. The resort provides soap and shampoo as required.
Restaurants: The main restaurant is buffet style. There is also an "a la carte" style restaurant and a snack bar near the main beach. The food at all restaurants was very good and lots of variety in the buffet. A midnight buffet was advertised but we were never up late enough to see it. We ate at the "a la carte" once and the portions were smaller than we were used to so we went to the buffet restaurant for more dessert. We only ate at the snack bar once and the food was good but the service was a bit slow, even though it wasn't busy. For some reason, they have a person who comes to the table to take your order when it seems like it would be easier to go to the counter to place an order. The buffet restaurant was open 7-10:30 for breakfast, 12-2:30 for lunch and 7-9:30 for dinner. There was a different theme for dinner each night, such as BBQ, Oriental, Caribbean and Jamaican. There were plenty of hot and cold dishes, fruit, breads, and desserts to chose from. All in all, we were very happy with the food. The staff in the buffet was very friendly and attentive. The house wines were as good as we would have at home. There were 2 sittings at the "a la carte" restaurant, 6:30-8 and 8:30-10. Reservations are required and can be made during the day in the buffet restaurant. Dress is all restaurants is casual. A nice trio of older Jamaican men entertain near the buffet restaurant every day at lunch and dinner.
Bars: The main outside bar is located between the buffet and "a la carte" restaurants and adjacent to the entertainment stage. There is also a bar in the lobby, but it never seemed to be very busy. There is also a pool bar by the pool, obviously, which is open from 11a.m.-5p.m. and later if there are evening activities on the main beach. The bar staff are very friendly and the mixed drinks are well prepared. There is Red Stripe on draft. There is also a bar in the disco that is open when the disco is in operation after 11p.m.
Beach and Pools: The property faces westerly. There are a series of 6 piers that project into the water and break up the ocean front. At the far north end of the property there is a small beach and swimming area. Immediately to the north of the property is a public beach that is very popular with the locals from as early as 5:45a.m. to well after midnight. The north pier is covered with chain link fence and razor wire to stop intruders. In the middle of the property, in front of the main outside bar, there is a larger swimming area with loungers. This is a well used area because there is a good snorkelling area withing 30 feet of the shoreline. The non-motorized water craft are available at the north side of this middle area. The entrance to the water near the water craft is a little rocky but the area a few feet south of there is quite sandy. It is best not to walk into the water near the rocky areas as you might bump into a sea urchin. Sticking to the sand is much better. Heading further south there is a large area referred to as the main beach which again has many loungers and canopes, but has no actual place to walk into the water. There is a water trampoline and 2 sunning platforms in the water, and some comfortable cushions to lie on at water's edge. Further south still, at the south end of the property, there is a large beach area with loungers and you can walk into the water in this area. The water was generally crystal clear and comfortably warm without feeing like a bathtub. The entire water area of the property is contained within buoys for safety. All along the buoys are coral reefs and seaweed and an abundance of colourful fish to see with a mask and snorkel, or even from the end of a pier. There are 2 pools near the south end of the main beach and a jacuzzi near the main outside bar. Pool activities included volleyball and aqua aerobics. There was always music playing at the pools. The jacuzzi was hardly used and is restricted to 18 and over.
Grounds, Buildings and Staff: The property is beautiful and clean. Every morning, the staff are out sweeping all the walkways, raking the beaches, touching up paint, and just keeping the place looking great. There are many trees and colourful flowers. I was surprised not to see more wildlife, one chameleon and very few birds, mainly a small black bird that frequented the restaurant and a few morning doves. All the buildings were in top notch shape. As the airport is only a mile or so north of this resort, there is a constant parade of planes flying across the ocean in front of the property. The main port of Montego Bay lies to the south of the resort, so we saw several cruise ships arriving and departing. For security, the entrance to the property is gated and a guard is posted and the perimeter of the property is surrounded by 8 foot high cement walls with broken glass cemented into the top of the wall. There is an constant obvious security presence and we felt very safe at all times. There is a nurse on duty from 8-5. We saw her for a small sea urchin incident and a plugged ear and she was able to assist.
Activities and Entertainment: There was really too much going on to give it justice. There were many activities in the pools and main beach area during the day and 2 hours of nightly entertainment at the outdoor stage. The entertainment staff are high energy and try to get the guests involved. Some of the entertainment is more adult oriented and not really suitable for pre-teen age children. In addition to a band and lively dancing, there is some historical and cultural content to the enetertainment most nights. One night, the staff put on a beach party at the main beach which was fun but we enjoyed the stage entertainment more.
Tours: There are many tours available to chose from, but we didn't take any. We talked to people who went on the Ocho Rios and Dunn's River Falls tour and they said it was very long and tiring. If they did it another time, they would leave out Ocho Rios and just go to Dunn's River Falls, but it is still a long bus ride from Montego Bay. We had thought about going on a canopy tour but found out you had to have closed toe shoes, so we had to pass on that as we only took sandles. There were a constant stream of catamarans cruising past the resort taking people out further to snorkel but they also seemed to be more party boats. To each his own. We ventured out onto the Hip Strip on 3-4 occasions. Go right after leaving the front gate. The Strip offers some souvenir shopping and entertainment spots. The people on the street can be a bit annoying, especially the lady who kept following us and wanted to "socialize". Our favourite places to shop where Memories and Strawberries, both within 5 minutes of the resort. There is a very quaint cemetary on the right within 2 minutes after you start walking down the street. It is about a 15 minute walk to Marguerittaville, with lots to see along the way. All the places we stopped into advertised prices in US$ and were prepared to haggle. The current exchange rate was US$1=JAM$70.
Departure and Check Out: Check out was 12 noon and the bus left for the airport at 1:30. We were allowed to have lunch on the day of departure so the wait for the bus was not that long. A bell boy comes to get your luggage just before noon and stores it in a secure area until the bus arrives. The only negative about checkout is that the staff ask you to complete a questionaire at the counter while people wait in line behind you. There should be a better way, perhaps delivering the questionaire to your room that morning so it can be completed in advance.
Conclusion: In conclusion, this resort must be the best kept secret in the Caribbean. For the value you receive, why would you go anywhere else? We had good weather, quite warm during the day but usually a breeze. While this is not an adult-only resort, there are no children's activities other than swimming. The majority of vacationers appeared to be travelling as couples or as families, although there were a few singles. I will definitely plan to return to Royal Decameron Montego Beach in the near future.
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