The room - This was mine and my partners first holiday together and we wanted it to be fab, and what made it that way was our company, we met some fab people while we were there. We were greeted with some dancers and a nice cool drink off the coach which was much needed! We were then given our room keys and we went up to check out our accomodation. The room was really nice, nice big space and lovely and clean. We had a very nice view of the ocean and the bay by the hotel. We did have trouble a little later on in the holiday, our air conditioning broke and we were literally on at them for 2 days before someone came up and fixed it and then the day after it broke again, this time someone fixed it a little quicker, the day after!
The toilet was broken, the handle wouldnt work so we had to lift the lid of the toilet and pull the chain from the inside, we did this because no one came to fix it at all, After days of asking! After a few more days it flooded and literally came over the toilet bowl and on to the floor, no one came for 2 hours and me and my partner had to keep scooping the water out with a jug so it didnt flood the bathroom, funnily enough my partner fixed it purely by fluke and then the bloke arrived to fix it and looked annoyed when we told him that we had done it ourselves, which really annoyed me as no one goes on holiday to stop a flood in their bathroom by sticking their arm down the toilet!!! A good thing was the maids, we had a spotless room throughout the holiday and they constantly topped up your fridge without fail, also if there were any clothes on your bed they would move them for you and make a pattern out of yout nightclothes with flower petals surrounding them (its not as freaky as it sounds, it was a really nice touch!)
The Staff - were ok, some were friendly and some where not so friendly,staff at the desk to be honest didnt seem to be bothered as it was these people we had to keep asking to send someone to fix the toilet and air con! The entertainment team wouldn't leave you alone! You coulnt have 10 mins to yourself by the pool or beach without them hassling you to do something, in the end i pretended to be asleep! In their defence my partner had a fantastic time because he went off to play numerous games and got involved in the activities as much as possible. If u want to be involved its fun but if u dont want to all the time then it gets tedious. At night time it is the same, if you want a quiet drink they try and drag you up and dance which if fine if your drunk but embarassing if your sober!!!!! We joined in one of the games in the entertainment building across from the entrance which was fun, in moderation its ok but it was a bit of over kill!!!!
The Food - We thought the food was nice in the hotel, sometimes it could of been warmer but overall there was a nice selection at the buffet. We tried the Gourmet which was lovely food and nice servive but we were starving a couple of hours later and went back to the buffet!!!! The Italian was fabulous the food was always really nice and there was a nice selection, we went back 3 times, we didnt try the seafood as we aren't fans but we heard good reviews from people staying at the hotel.
Trips - We did a catamaran trip which we were looking forward to but the staff on the boat didnt seem all that helpful, the point was to go snorkelling in the sea to look at coral reefs and fish and all that but they took us to the murkiest part of the ocean that was surrounded by jelly fish, you couldnt see anything so everyone ended coming back on to the boat!!!! We stopped at Cayo Levantado which is a really nice island with another gran bahia hotel on it, the water is crystal clear and its beautiful!! We stopped for lunch which consisted of pasta because the rest of the food was cold!!! Overall it was a nice day but it really wasnt worth the money that you pay for it!!!!!
We did a shopping trip as well and stopped off for lunch in the town that we went to with a couple of people we met there and it was lovely but they we stopped at a beach that had no shelter anywhere so if your fair and burn easily dont go because it will kill you, your there for a couple of hours and there isnt any toilets in sight!!!!! Walking around the shops was nice and seeing the art work on the streets was also, try not to get ripped off though, some of the people will try and charge an arm and a leg for things that really are less than half the price!!!! A trip that was organised by a group of us at the hotel was the best one as it cost next to nothing and we had a fab day!!!!! It consisted of lobster and a quad bike and the beach which was totally turqoise and jelly fish free!!!!!! The lobster was freshly barbaqued in front of us, it was great!!!! The ocean beautiful and the Quad biking satisfied my partners adrenaline craving.
The trips organised by first choice are very expensive for what they are, obviously we didnt experience all of them but i would try and organise something yourself if you go. This would be useful as our rep was hardly ever available!!!!
Area - Where we are is a beautiful setting on the Peninsula but in terms of tourism outside the hotel there is hardly anything, the town is very under developed, if you want night life this is the wrong place to go, they are developing it now as there were a few shops being built and one evening we found a chinese restaurant on top of the hill which was very nice, there are a few very authentic bars scattered about which seem nice but we didnt venture into them. Its definatley a romantic setting for couples but in terms of a lively place this really isnt it, this is stated in the brochure though!!!
Overall we did have a nice stay, its a beautiful place and it should be seen by everyone but there a few things you need to know before you get there!!!!! There were nice people, the staff at the pool bar were very polite and chatty. The rooms are lovely, the food is nice, i think next time we will stay in a more built up area better suited to tourists!!
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