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Tortuga Bay: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 36 reviews
36 Reviews
5.0 of 5 stars
31
4.0 of 5 stars
1
3.0 of 5 stars
0
2.0 of 5 stars
4
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 72 hotels in Punta Cana
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  • Hotel class: 5 of 5
  • Rooms: 15
Address:
Punta Cana
Punta Cana
Dominican Republic
Check Rates: $714 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Tortuga Bay

( 8-12 of 36 )
“Heaven on earth, Tortuga Bay”

Tortuga Bay

5 of 5 stars
Santo Domingo, Dominican Republic
Mar 10, 2008
2/4 found this review helpful

It was a real pleasure and joy to stay at such an exquisite hotel. Thank you to the wonderfull staff that made our stay at one of the most memorable rooms ever. An amazing view of the caribbean sea combined with a room with all the comforts and beauty anyone can ask for.
We hope to return to this unique place.
A warm thanks from,
Fernando Lama and Family

  • This TripAdvisor Member:
    • Liked — Service, Access to the beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FernandoL's Summary
Date of Stay: January 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: March 10, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $714 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great find!”

Tortuga Bay

5 of 5 stars
Georgia
Mar 4, 2008
2/2 found this review helpful

Tortuga Bay was delightful. We stayed in an Ocean front one bedroom...2 full baths (big plus!), lots of windows, a terrace and an outdoor hot tub, de la Renta decor and the best part, the privacy. Because Tortuga is separate from Punta Cana Hotel, our beach was long and only the guests of TB were dotted along the beautiful shoreline. Plenty of comfortable chairs, towels, umbrellas, palm trees and it's a great beach for walking! We had our lunch on the beach each day under the palms.

Our meals were good. We liked La Yola at the marina best. Request a table along the water.

Bone up on your Spanish, but we never felt it was an issue at all! The staff was lovely and went overboard to accommodate us. We aren't golfers, but the course looked great. The spa was very nice...the Reflexology was my favorite treatment.

The arrival and departure from the lovely Punta Cana airport was first class all the way! Almost embarrassing as the PC employees whisk you to and from your plane by golf cart! They offer a fabulous lounge with refreshments, tvs and computers to relax before take off.

Truly, from the moment you land to the last goodbye, Tortuga was fantastic. We will return soon!

  • This TripAdvisor Member:
    • Liked — Privacy
    • Disliked — Nothing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
day1's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: January 03, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $714 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“amazing”

Tortuga Bay

Feb 28, 2008
2/2 found this review helpful

Just back from 5 days at Tortuga Bay. It was everything we hoped it would be and more. Spectacular scenery, gorgeous property, spacious, clean and luxurious room, and 1st class service. We took our golf cart over to PC Resort and although we do wish we had eaten at la yola at the marina, we were perfectly happy staying at Tortuga. Actually, I can't imagine ever wanting to leave! We have been to many wonderful first class resorts.......this is our new favorite. TOTAL relaxation.........I can't wait to go back.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
murphyCt's Summary
Date of Stay: February 2008
Member since: February 28, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $714 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Your own private resort”

Tortuga Bay

5 of 5 stars
TheMelds
Feb 16, 2008
3/3 found this review helpful

Our stay was everything we hoped it would be; relaxing, luxurious, peaceful and tranquil.

The aim was to do some serious chilling prior to the arrival of our first child and Tortuga Bay was the perfect destination.

The room we had (Ocean view Suite) was right on the beach, perfect location. It had a kitchen, huge bathroom, huge sleeping/living area and a massive wrap around balcony. We thought the décor was just right, slightly modern but still traditional. The view was to die for.

The beach is postcard perfect. During our stay it was quite windy which was actually not bad because it stopped me from over heating.

We had a couples massage on the beach front at the spa, it was excellent. The overall ambience of the spa is very relaxing and luxurious.

The restaurants are spread over the resort. We tried The Marina, Bamboo and the restaurant at the golf clubhouse for dinners, our favorite was bamboo. The food was very good and the service excellent. We did not try any of the restaurants at the Punta Cana Resort hotel next door because we heard mixed reviews. The meal we had at the Marina Restaurant was very average (my wife’s fish was under cooked and she was pregnant!) but others said it was very good.

For lunch we definitely liked the Grill (at the golf club) best. We had ordered lunch from the beach a couple of times, but to be honest the beach service was a bit spotty.

I thought the resort had a good layout but you will need the golf cart to go to the golf club / spa and the marina. The pool area, bar and bamboo restaurant was very nicely done. It is well maintained by an army of landscapers.

Finally the icing on the cake are the staff; really really nice helpful people. From housekeeping; bar staff, waiters, villa managers, everyone was so nice. They took the time to remember our names and drinks & food preferences and made us feel at home. One highlight of the service was the surprise candlelit bath with flowers.

Overall all ambience of the resort is peace and quiet at a beautiful location; we stayed for a week and despite having 80% occupancy at times there was no one around. More often than not we had the whole beach to ourselves. On a couple of occasions we were the only folks at the restaurants.

We definalety highly rate this place and will be coming back some time in the near future (kid in tow).

  • This TripAdvisor Member:
    • Liked — The View
    • Disliked — Undercooked Fish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMelds's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: February 16, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $714 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Terrible service in beautiful setting”

Tortuga Bay

2 of 5 stars
Bethesda, MD
Jan 22, 2008
5/7 found this review helpful

First the pros: beautiful room, great beach.
But sadly the cons are pretty bad. The service at Tortuga Bay thankfully is OK. But once you venture to the main hotel of Punta Cana, all bets are off. The staff members aren't just slow. They're just plain not nice. No smiles, no greetings. I spent a whole morning commiserating with another woman who traveled from NY. Also, many people do not speak English but pretend they do. For example, I ordered "noodles" for my son and was given some sort of brick hard chicken diskette. The waiter insisted that these were indeed noodles.

If all you want and care about is a great beach, this is your place. But for service and food, stay away. This is also not a family friendly. My 2 and 4 year old kids had to drink out of wine glasses for the week. And the kids menus are extremely limited.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fatsmasher's Summary
Date of Stay: January 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 22, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $714 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Tortuga Bay

( 8-12 of 36 )
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