We just returned from 10 days at the Ocean Blue resort in Punta Cana. Overall it was a nice vacation but there were a few things that really bothered us. First and foremost was the WELCOME TOUR we were invited to attend our first morning at the resort. We were told to wait for breakfast because they would serve a very special breakfast to us while they explained all the features the resort had to offer. Breakfast was a glass of orange juice while they "encouraged" us to become members of the H-10 family. For just under $40,000 we would get 3 weeks of vacation at any H-10 property(an extra $52-$108 per person per day for all-inclusive) for the next 25 years. They claim it isn't a timeshare, but sure sounds like one to me. They told us that there were different color wristband for guests and staff knew who the family members were and they got the best service and accomodations. I know the service we recieved was by far rhe worst we have ever gotten at any resort, but I'm not sure if it was the color of our wristband, or just a very poorly trained staff. Besides the service, the food was bland and unimaginative and often bore little resemblance to the menu discription. It was not horrible, just not that great. They have two resturants for members only, but of course for a price (about $30 per person) others can dine there. Origanally we were going to try the seafood resturant ( which was a few picnic table on the beach) for my husbands birthday, but felt that it would be a major waste of money. Nothing we ate at any of the other 5 resturants indicated that they had chefs there that could prepare food worth paying extra for.
If you don't mind being repeatedly hasseled about timeshare presentations and don't care about quality of food or service it's a nice place. The setting is beautiful and the beach is one of the nicest on the coast. Lots of activities offered, rock climbing wall on the beach and a bungy trampoline. They have a bowling alley, disco, casino, bike riding, tennis, achery, dance lessons, etc. Lots to do! They also had a sports bar that my husband really enjoyed. He could go in at night and watch ESPN (in spanish of course) to keep track of his favorite teams. Next door to the sports bar is a coffee shop that served hot and cold coffees and teas that I really enjoyed.
As I said at the outset, it was a nice vacation and if it wasn't for the pressure to become a family member (they would approach you on the beach and on the way out of breakfast to try and get you to come to another meeting), I could have forgiven the poor service and bland food. I paid for a relaxing vacation and did not appreciate them taking my time to try and pressure me into buying into their idea of family. I know they have openned some new resorts in the Riviera Maya, so if you are thinking of visiting any H-10 property beware of the WELCOME TOUR.





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