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Paradisus Palma Real: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 469 reviews
469 Reviews
5.0 of 5 stars
237
4.0 of 5 stars
126
3.0 of 5 stars
31
2.0 of 5 stars
39
1.0 of 5 stars
36
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#17 of 73 hotels in Punta Cana
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  • Hotel class: 4 of 5
  • Rooms: 554
Address:
Playa de Bavaro
Punta Cana
Dominican Republic
Check Rates: $594 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Paradisus Palma Real

( 31-35 of 469 )
“Everything is gorgeous”

Paradisus Palma Real

5 of 5 stars
Oak bluffs, MA
May 11, 2008
2/4 found this review helpful

This resort is Beautiful. The grounds are amazing. My only complaint is that its not the best for single travelers as its all inclusive and there isn't too much around the area to do for singles. There's a small casino in the resort which is only open at night. There are a few bars. The beach and pools are nice. The staff was moderately friendly and helpful but not overly.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dparent's Summary
Date of Stay: April 2007
Traveled with: Large group or tour
Visit was for: Quality time with friends
Age group: 25-34
Member since: February 16, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos
Was this review helpful? Yes No
Check Rates
Average price*: $594 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Paradise indeed!”

Paradisus Palma Real

May 8, 2008
1/3 found this review helpful

Beautiful property. The grounds and pools are immaculate. Rooms are very clean and turn-down service was nice.

The pools are indeed enormous; the beach is fabulous, with white talcum-powder sand that doesn't stick to you.

The service was very friendly and accommodating; the wait for drinks was never long. (And the drinks were very good!) Food was very good everywhere I ate (Bana, Market Grill, and breakfast buffet).

The check-in was a little confusing, and the restrictions about where you can and cannot go are not very well spelled out (unless you wander into one of the restricted areas, and then you're reprimanded without knowing why.)

Otherwise, a lovely place I'd definitely go back to with a loved one. Although I had no children with me, I saw many others, and the place appears very family-friendly.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thehatladyNewYork's Summary
Date of Stay: May 2008
Traveled with: Business colleagues
Visit was for: Quality time with friends
Age group: 35-49
Member since: April 04, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $594 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful Honeymoon Destination”

Paradisus Palma Real

May 6, 2008
1/1 found this review helpful

We have a beautiful honeymoon at the Paradisus Palma Real in the Dominican Republic. There were a few things that weren't really perfect, which is why I gave it the 4 stars instead of 5. There was nothing wrong with our trip, but it seemed like somethings didn't happen when they said they would.

We stayed at the Resort from April 26-May 1, 2008. We staying in a Royal Service Garden View Suite. It was really beautiful. The view was gorgeous, the pool was fantastic, but the butler service was not really as said.

We had a pleasant drive from the airport. We paid $25 for nice, air conditioned taxi (van) that took us to the resort. It took about 20 minutes to get there from the airport. As soon as we got out of the van, someone greeted us. They even had a sign out front with our name on it, welcoming us to the resort. I thought that was a nice touch. The bellman took us directly to the Royal Service Check in where we were quickly assisted. I was worried about this proccess because I read some reviews that had problems with check in. It wasn't the problem with us at all. Once we were checked in, our butler was there and she gave us a tour of the facilities and then took us to our room. It was such a beautiful room! Unfortunately, we didn't see our butler many times after that. She gave us directions on how to use a cell phone to get in touch with her and told us that she would keep our room stocked with incense, beach towels, pillows, and more. Again, we were disappointed that we had to call and ask her about these things every day. We decided that maybe they are overworked or have too many rooms to service because she was so nice, it just seemed that she forgot most of what she promised. She told us she would have us a bath drawn when we got back from dinner, with rose petals and champaign. I was so disappointed when we got back to our room and it wasn't done. We also ordered pillows from the pillow menu that were never there. She told us she would make dinner reservations for us for the following night at Vento, and when we showed up at Vento, there was no reservation. That was just annoying.

Okay, I'm done with the complaining because everything else about this hotel was absolutely fabulous. The Royal Service is worth the extra money, just for the pool area, the private beach, and the butler service(even with its flaws, it was still really nice). It made the trip that much more special. We were on our honeymoon so we wanted it to be special...and that it was. We loved the palapas at the pool and floated around in both pools for an entire day. The drinks at the bar were amazing. All the liquor is top shelf and well done. I fell in love with Pina Bellini (pineapple). I lost count with how many I drank!

We had all the restaurants and enjoyed them all. The only one I wasn't crazy about was Passions but my husband liked it so its just a matter of taste. Our favorite meal was surprisingly at Market Grill. We weren't excited about going there for some reason but we both had Lobster and Filet that was perfectly cooked. When we ordered a glass a wine, they brought the entire bottle to the table! The Bana Grill was really fun and the food was good, it was just too much food. But can you really complain about that?

The atmosphere at night was so cool. Everything was candle lit and romantic. We walked around every night and then we would lay in a palapa by the pool and my husband would smoke a cigar (they were complimentary by the way and my husband said they werent that bad). The breeze, the candles, it was all so amazing.

We ordered room service every day and they really could look into expanding their menu a little. But again, not really complaining, Just a suggestion.

We spent an afternoon in the spa and it was great. The atmosphere is nice (not amazing) but really nice. We had the gia massage and I would highly recommend it! It was so relaxing. The last night we were there, we saw a couple having a massage on the beach! We were so disappointed that no one had even mentioned that to us, because we would have loved that, but it was nice all the same.

The staff does speak very little English which for me seemed confusing. My husband is fluent in spanish and if he wasn't there, I would have been lost and confused most of the time. Not a complaint, just a head's up to be prepared to open your ears well, or fresh up on your spanish when before you get there. It can only be expected when you're in a foreign country.

Overall, we were very pleased with the resort. It was beautiful and that just doesn't even begin to describe how gorgeous it really was. It was a romantic atmosphere and we never felt like it was very crowded at all and we liked that. We had a wonderful time and would definately go back again.

  • This TripAdvisor Member:
    • Liked — Pool, Beach, Room, Overall Atmosphere
    • Disliked — Butler Service was nice but not as promised.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eyounguna's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: May 06, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $594 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“great stay”

Paradisus Palma Real

4 of 5 stars
maryland
May 6, 2008
3/3 found this review helpful

We stayed at the Paradisus in March and this was our second time to DR. We felt the grounds were the best that we have been to and we have been to many resorts. The rooms were spacious and nicely laid out and romantic. The wind was a bit of a problem for two-three days but that is the DR, you never get hot. The pool, as ranked, is one of the best and the bar staff is wonderful. Our only complaint was the food, it is just so so. The morning buffet was chaos and stuffed. Dinners were small and takes awhile to get out so sometimes cold. Hated the fact that you had to make reservations and every time we tried to they said something different such as "you can only make one day ahead, or you can only make three days ahead." We did find they cater to the royal service for reservations. The lobby bar and staff were the best we have had in our travels and Gabbi beach is a must, free cigars. We did not do the royal service but wish we had for the extra money. If you have trouble with spanish, practice a bit before you get down, alot of americans were getting frustrated that they were in a spanish speaking country and some did not speak english, we had no problem with my eigth grade spanish lessons. Overall great stay, been to DR twice and think that will be enough for us. BVI much more romantice with a million times better food.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dpt31's Summary
Date of Stay: March 2008
Member since: February 27, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $594 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“AWESOME”

Paradisus Palma Real

May 2, 2008
3/6 found this review helpful

Our family including 3 chidren stayed at the Paradisus in April and had an awesome time. The resort is clean, safe, well looked after and fun. The food is well prepared and varied. We tried most of the restaraunts and liked Vento and the Market Grill. The lobby bar is worth a visit. Premium alcohol, beer, DR cigars and anything else you want.
We took diving and fishing trips from the resort.
Our family did not want to leave and this is a resort we would go back to.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian9900's Summary
Date of Stay: April 2008
Member since: March 07, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $594 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Paradisus Palma Real

( 31-35 of 469 )
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Paradisus Palma Real Address

Playa de Bavaro, Punta Cana, Dominican Republic