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Paradisus Palma Real: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 469 reviews
469 Reviews
5.0 of 5 stars
237
4.0 of 5 stars
126
3.0 of 5 stars
31
2.0 of 5 stars
39
1.0 of 5 stars
36
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#17 of 73 hotels in Punta Cana
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  • Hotel class: 4 of 5
  • Rooms: 554
Address:
Playa de Bavaro
Punta Cana
Dominican Republic
Check Rates: $594 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Paradisus Palma Real

( 36-40 of 469 )
“Want for Nothing just KNOW how to Ask!”

Paradisus Palma Real

Apr 30, 2008
8/8 found this review helpful

Ole! This is the first time I have written a review with Trip Advisor, however, I felt that as I have read other's, it was only fair that I submit. This resort lived up to its expectations and beyond! I'll take in order of events:
CHECK-IN: Was fairly quick...a bit of a mix-up as we requested 3 rooms in the same block (block is different than building). Several blocks to a building. Good to know. However, they brought us champagne while we were sorting it out and they were pleasant and eager to please. I think it helped that we spoke a few words in spanish and laughed at how awful we were...they seemed to find that charming!
ROOM: Getting there was fun in the little carts, the porters were friendly and helpful..yes, we gave a small tip, but why wouldn't you? We had a standard room, but truly it was beautiful and the view was breathtaking as we were in a corner style unit and had a view of the ocean and central gardens. It was clean all the time, only had one day where they did not come until late in the day...and a few times they did not turn down the bed at night...was this a big deal...no..as Room SERVICE was quite excellent! Had a sunburn day and decided to stay indoors, ordered room service and they brought within 20 to 25 minutes...only one day when it was 90 minutes and that is because it rained in the morning and everyone in the resort ordered room service at the same time...you sometimes have to be patient.
POOLSIDE: The pool does indeed need its own zipcode it is so huge. LOVED the beds in the water, sun and shade options. A special hug and thanks to Bianca, Damien and Yani...for exceptional service around the pool...and yes, during the conference busy times, you waited longer...relax, you are on vacation...if you are THAT thirsty, go up to the bar...if you go down and meet any of them, say Hi from Mindy, from the wedding party and the stainless steel insulated mugs...EVERYONE wanted one, suggest you take one...as keeps the drinks cold and icy...easy to pack.
BALI BEDS: OK folks, its true! These are the MOST coveted items on the resort...no question! When you do get one, you WANT one ever after...the loungers are plentiful and everywhere, both sun and shade, but there is no doubt that I felt like the Queen in her castle observing her domaine, especially when Bianca came by to serve me my drink. I managed to get a bali bed twice in the week...and that was because my husband got up to golf at 6:00 am wakeup, so I wandered out with my beach bag, towels (bring my own) and other 'stuff'...BUT, I spent the DAY in my bali bed, from pool to bed and had visitors all day long...I made TOTAL use of my time...I understand the frustration of others, who put down their 'stuff'...and don't show up all day until around 4:00 pm..that is definitely rude, but people are people and some are rude!
BEACH: The beach is a lovely white sand, almost like flour on your feet...no question, that the Paradisius Palma Real has one of the BEST locations on the curve...and yes people, it has seaweed...after all, this is THE sea...please...if you don't like the feel on your feet...wear water shoes, or use a tube like we did...it wasn't horrible, it just took getting use to...I can tell EVERY DAY, they were bagging seaweed on the beach in the early morning..
FOOD: Overall, very well done! Here were our favourites...and again, it is a matter of preference, tastebuds and choices...there is definitely something for everyone. First....BOOK your restaurants as many as you can as far in advance as you can...standard operating resort procedures...get over it...unless you do ROYAL SERVICE, and yes, some of my family members did it and LOVED it...said well worth the price, and their butler was fabulous!, YOU are responsible for booking the restaurants....VENTO's yummy italian...well done on presentation, services, had the duck...pretty good, beef, fantastic! Soups, salads, and the trio of pasta...outstanding...standard red wines are just OK...Freixenet Champage...pretty darn good...order from the 'pay' side if you want good wine...martini bar is fabulous inbetween vento's and passions...OK...PASSIONS...not my thing...14 of us went and NONE of use liked the concept, the food choices...it may have 'looked pretty'...but it still tasted awful...except for the red pepper soup...we all loved, however, you only got 2 tablespoons..it has become the laugh of the trip, whenever we talk about food we don't like how it compared to Passions...Asian Fusion and the Tapanyaki Japanese was in a word EXCELLENT! the food was cooked in front and tasted delicious..personal favourites...all agree...the scallops, shrimp and salmon...depending on the chef, beef came in a bit overdone...but, it happens...Market Grill (restaurant by the beach)...oh Gosh...Surf & Turf...to die for...melted in our mouths! Service was quite good at every restaurant...OK...the main Buffet...I liked that although the tables were outside, the food items were inside an air-conditioned premise with sliding doors...again...something for everyone...this housed the breakfast (great omelettes & fresh squeezed OJ) until 11:00 am...shut down and re-opened at 12:30pm for lunch (homemade thincrust pizzas were delicious!)...dinner at 6:00 pm had a theme every day....only ate once, as I totally enjoyed the others...so, can't speak...oh yes, did a room service for dinner one night...simple...Soup and Chicken Ceasar salad...great salad, as they brought everything separate and you mixed it how you liked it yourself...
ENTERTAINMENT: I would say this was Good...NOT great!...but getting better all the time from what I heard from some timeshare vacationers....they had a show EVERY night...it just depended on your tastes...we love live music and are used to trios bands coming around while you eat....this only happened once to us...however, I understand, they did so more frequent at the outdoor buffet area...we loved the 80's night...we loved the mexican live music night...they had a mid-week buffet with circ de solei type of deal...it was great...the disco is not! Unless you are with a group...maybe you like it, but not our thing...we requested songs...but nothing ever came of it, so don't waste your time...the Casino is small but fun! Some of us actually won money ($150) or thereabouts.
DRINKS: If this is important, no worries, you want Grand Marnier...you got it! You want CC with coke, you got it! You want single malt scotch..no worries...in the MAIN bars, you got the top notch..the only exception is the pool bars...I think this is to slow you down (smile!)....but, when I ordered room service, I told them what I wanted and they brought it...
TIPPING: Your choice, but let me tell you a dollar here or a dollar there...and learning a couple of phrases like: "No hable español, sólo unas palabras, Perdón" meaning: I don’t speak Spanish, just a few words, I’m sorry and then Usted tiene un país hermoso - or you have a beautiful country "...went a long way to endearing you to the Dominican people. It's not hard to be friendly and yes, sometimes you may have a bit of a language barrier...relax...you ARE in THEIR country...expect some issues...
OK...One final thing...A vacation is what YOU make of it..if you are negative and picky...then geesh...you probably won't have as good a time! Whereas if you relax, be open minded and friendly...well..you get the picture!...you just have to go and try it yourself...Adiós mis amigos (Goodbye my friends)

  • This TripAdvisor Member:
    • Liked — The Rooms were absolutely beautiful
    • Disliked — Sometimes not enough towels...had to ask
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoadtoHappy's Summary
Date of Stay: April 2008
Traveled with: Family (extended)
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: January 21, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $594 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“loved palma real”

Paradisus Palma Real

5 of 5 stars
New York,NY
Apr 29, 2008
4/5 found this review helpful

We just came back from the BEST vacation of our lives. We travel a lot and this was the very nicest vacation we have ever had. The service was amazing, the hotel and grounds the cleanest we have ever seen and with the exception of one meal the food was great. The Japanese restaurent was beautiful but the food was over salted and over cooked. The rest of the meals were magnificent. The rooms were fine and the jacuzi tub a joy. Masage and game room great and the beach just spectacular. Can't say enough about how well we were treated. The "all inclusive" plan was perfect..the first time we have ever really seen it work as advertised. We will go back very soon,, just bring lots of dollar bills to spread around and you willl get everything you want. Try the Gabi restaurent and ask for Fabian,, amazing waiter,Vento is also excellent. Breakfast was always good and the coffee super. Room Service should be avoided. make your reservations when you arrive and remmember to reserve a palapra right away for the stay..you will have to renew the request daily but a dollar takes care of it. Drink lots of water it is a thirsty place and the fish are very fresh.

  • This TripAdvisor Member:
    • Liked — clean and neat and comfortable
    • Disliked — needs mor closet space
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALANSTRIPS's Summary
Date of Stay: April 2008
Traveled with: Family (extended)
Visit was for: Quality time with friends
Age group: 65+
Member since: December 01, 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $594 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful Vacation!!!”

Paradisus Palma Real

4 of 5 stars
boston ma
Apr 26, 2008
7/7 found this review helpful

We just returned from a 7 night stay, and let me just start off by saying this resort is even more beautiful than the pictures!
From the moment we arrived on Sunday evening we checked in and they offered us a welcome drink, check in took about 10mins and we were escorted to our room. We also brought our 17month old and when we arrived in our room there was a crib allready there, the room was really nice with a huge jacuzzie and sitting area, we where in the tower next to royal service. The first night we arrived we could not get a reservation for dinner so we went to the buffet. The buffet is just OK, tons of food, something for just about anyone, our baby was very happy with everything there..lol
The pool is awesome very big and has a great swimup bar and the bartenders are so cool. FYI if you want a bali bed by the pool you have to wake up very early!! I didnt really learn till the third day when i woke up at 5:00am to reserve one!! (ITS WORTH WAKING UP TRUST ME) oh and if you like the gym here is a tip the gym opens at 7am and is very crowded till 1100am, I wake up early anyways so i tried my room key at 6am and it had opened the gym door, so if you feel like going early and beating the crowd use your room key and turn the lights on and workout!
The ocean was filled with allot of seaweed they cleaned every day but i guess its that time of year?
OK THE FOOD....never had a problem getting a reservation!
BANA BISTRO good appertizers but thats it.
Japanese Grill AWESOME and allot of fun!! we went there twice
Market grill: Great steaks and great Lunch!!
Vento: very good food and Great service! (tip: we tipped very well and they told us we didnt need a reservation for the next evening!)
Tip...take the desserts from the buffet after dinner and walk over to the coffee bar and have a mocha!
Overall the food was great, it could be better but thats because we are used to eating the best in the states! oh and forget the mall outside the resort its very expensive and not worth it trust me we wasted two hours of a sunny day there! this resort was great!! If you have any questions email me!

  • This TripAdvisor Member:
    • Liked — very clean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angel73178's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: February 10, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $594 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“It was Paradise!!!”

Paradisus Palma Real

5 of 5 stars
newlywedinparadise
Apr 24, 2008
4/4 found this review helpful

We stayed at the Paradisus for our honeymoon. It was AMAZING! We found a timeshare offer to stay here and we weren't sure what to expect. The meeting didn't take a minute over 90 min (as promised)....they did pressure quite a bit, but that's to be expected. Even my husband who was very scepticle about us having to go to the presentation said it was worth it.

We stayed 6 days, 5 nights and every day was another day in paradise. They kept saying they were going to switch our rooms or do something special because it was our honeymoon and never did, but both my husband and I agreed that it didn't matter because even our regular room was beautiful.

Our Room:

*Flat screen TV
*Nice view (you could see the water from the corner of our balcony, but it was not an ocean view room)
*Lounge area and Table
*Beautiful Draped Island Canopy style Bed
*Large Jacuzzi Tub (big enough for 2 with room to spare)
*Multi head shower

Restaurants:

*Passion - this was our favorite because it was very intimate and romantic. No children and exceptional service and food.

*Tampankayi - Fun, great food, good entertainment, and a good way to meet others.

*Sushi - Good Sushi

*Market Grill - Wonderful Steak and Lobster!!! It was very good.

*Breakfast and Lunch Buffet - Very good food for a buffet, I couldn't have been happier. There was an assortment of fruits, veggies, cheeses, salads, soups, appetizers, sides, steak, seafood, and much for ....and all for lunch.

Entertainment:
We watched a hispanic show and it was ok, but we didn't go to any other entertainment shows.

Sports:

We booked a sailing trip and it was very nice and worth the $35/person....very reasonable for 1.5 hrs. And we saw lots of neat fish.

we tried windsurfing but it was too windy, not possible.

Catamaran- very nice and peaceful out on the water, the only thing that wasn't nice was that they sent us with a spanish only speaking teacher for our instructional class.....we couldn't understand anything, and tried sign language...lol.. :) -we figured it out though.

IN ALL:

Our room was beautiful, nice, and romantic. The drinks were very good and free!! The beach was beautiful, and you only have to take a stroll down the beach to find a handfull of huts with souvenirs. We never left the resort and didn't regret it!!! Everyone treated us wonderfully and we could not have been happier!!! It was a perfect honeymoon! IT IS AS BEAUTIFUL AS THE WEBSITE SHOWS IT TO BE!!

Another add on: The hotel has a team of professional photographers found downstairs at a desk across from the activites desk. We booked a photo session. He took us to about 10 different locations around the hotel and took about 250 photos. There is no sitting fee and you just go back to the desk when they are ready, view them, pic your favorites, or all and they are $8/ picture...they even gave me a free CD of the ones I paid for so I could bring them home and make more copies. It was wonderful because now we have beautiful, professional pictures to remember our honeymoon! :)

I would recommend this hotel to anyone. If you aren't happier here ....then you are probably the type of person that would not be happier anywhere!!!

Please feel free to contact me if you have any questions.

Adrien

  • This TripAdvisor Member:
    • Liked — Great Service, Profession Photography option, Great Food and Drinks, and Amazing Atmosphere!!
    • Disliked — Check in wasn't informative and they said we would receive special perks for our honeymoon and we never saw them.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newlywedinparadise's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: December 27, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Spa, Other
Was this review helpful? Yes No
Check Rates
Average price*: $594 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful Resort!”

Paradisus Palma Real

Apr 21, 2008
1/3 found this review helpful

We just returned from a 3 night stay at the Paradisus Palma Real. Like another reviewer, we did have some problems with our check in that took 3 HOURS to resolve. That said, once we did get our room straightened out, we had a fabulous stay. The resort is absolutely beautiful, the staff is very friendly and the beach is beautiful.

The beach was full of seaweed right in front of our hotel, so we walked a little bit down the beach to a cleaner part and went swimming there. The water was beautiful, just wish is was as seaweed free in front of the Paradisus.

The pool and swim up bar is great - the pool is absolutely huge and never felt crowded. The hotel was full and we never noticed any part of the resort being full or crowded. It is a very large resort and the garden areas are beautiful.

That said, a few negatives:

1. They really push the vacation club sales and continue to pursue you all the way through your visit. They aren't unfriendly about it, but they definitely are aggressive in their sales pitch.

2. The "adults only" restaurant, Passion, is a definite must be missed. The menu was limited and odd - we thought the Gabi Beach restaurant, only available to vacation club members and Royal Service Guests, was the best.

3. The spa is expensive!!! The massages were great, we had them outdoors, but a pedicure for $78??? That's ridiculous.

All in all, a great trip. We went kid free for a little R & R, but it definitely would be a great family or couple vacation spot. We would go back.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlp2007's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: April 05, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $594 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Paradisus Palma Real

( 36-40 of 469 )
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Paradisus Palma Real Address

Playa de Bavaro, Punta Cana, Dominican Republic