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Cayena Beach Club: Traveler Reviews

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4 of 5 stars 55 reviews
55 Reviews
5.0 of 5 stars
30
4.0 of 5 stars
12
3.0 of 5 stars
3
2.0 of 5 stars
4
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#29 of 72 hotels in Punta Cana
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  • Rooms: 47
Address:
Carretera Arena Gorda
Punta Cana
Dominican Republic
Check Rates: $278 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Cayena Beach Club

( 10-14 of 55 )
“WONDERFUL! Can't wait to return!!”

Cayena Beach Club

5 of 5 stars
New York City, New York
May 4, 2008
3/3 found this review helpful

OK, Prior to our departure I made the mistake of reading the reviews on this site for this hotel. There were only a small amount of reviews that were positive, it scared me pretty good. I just kept my fingers crossed that they were wrong- and they were!
My family and I traveled to the Dominican Republic the last week of April '08.

Before you leave, I would recommend contacting the hotel to set up transportation to the hotel from the airport. It's a bit of a ride, and you want to feel at ease.
The drive to the hotel is a little bumpy, the area is still being established and so the roads are rough.

Once at the hotel we were greeted by a receptionist and welcomed. We were given a cold drink and damp wash clothes to cool off.

Our room was a junior suite, it had two double beds, a sleeper sofa, and a large bath with jacuzzi tub. Our room was immaculate. It did not smell of mildew, the linens were clean, as was the bathroom & towels. The a/c worked, or if you wish, there were two sliding glass doors to open for a great cross-breeze.

The stairwells and walkways are terra-cotta tiles, when wet they are slippery. I would advise bringing skid proof shoes/flip flops.

We did get some rain. Mostly during the overnights, or late in the afternoon. We were very lucky! The weather is gorgeous. The sun is hot!! Bring lots of sunscreen, we have two children, I only brought one bottle for them with us. Next time, at least two bottles! You'll loose count on how many re-applications you do during the day.

From our room it was a short walk to the beach. The chaise lounges are all around, with a few large tiki-umbrellas for shade. Get your spot early. We would walk to the beach prior to breakfast to save our spots. The mini bar in the room has large water bottles, bring one with you- it's hot!
The sand on the beach reminded me of flour. It is fine, and smooth. Even though the sun is shining on it all day, it's not hot to walk on. There are no rocks. The shells are so small, you can barely see them. Each morning, the maintenance crew actually rakes the beach of the sea weed! Wonderful. The water is as blue as the sky, clear and beautiful.
Before leaving I bought some shovels and pails, they sell them in the gift shop, but it is cheaper to bring them from home. Bring books, and magazines to relax with on the beach or by the pool.

The Cayena club has a smaller pool. A small kiddie/wading pool, and a larger regular swimming pool. After spending several hours on the beach it was nice to take a dip and cool off in the pool. The larger, LTI Resort has a huge pool that is also very nice. Both pools have large sunning areas with chaise lounges and tables. Very inviting.

The grounds of both hotels are beautiful. Everything is well maintained.

There are several restaurants at the resort. There are sit downs and buffets available. It amazed us that no one was tipping the waitstaff- except us! Just because you are paying all-inclusive, doesn't include the servers. Bring LOTS of dollar bills, a tip and a smile work wonders! Tip them!!
At one of the buffets there was a sandwich toasting station, our children are very picky eaters. The man working the station was willing to grill us up some grilled cheese sandwiches for the kids. The pasta station guy would cook the spaghetti plain with butter and add some grated cheese...they are all accomodating and pleasant.
The food is not the best, but you will find something. We NEVER went hungry. The ice cream is delicious. The hot cocoa is delicious. Of course the fruits are great too. The crossants are great too, try toasting them & dipping them into the cocoa! YUM!

We never really left the compound. We walked a lot along the beach. We found little shops on the beach with all types of crafts, tshirts, jewelry, and rum. Each one wants you to buy from them. We were able to haggle some prices, but for the most part they are not trying to rip you off. Everyone is friendly and polite.

The LTI has a few gift shops. One of them has chips and candy, drinks, snacks and stuff. Great for bringing to the room for later. Or if you have extra room in your luggage, bring snacks with you! If you are traveling with children, bring a loaf of bread, jelly & peanut butter for sandwiches.

None of us got sick from the water, or any of the food. Just be aware of what you are eating. Obviously you don't want to eat any chicken that was sitting out. I wouldn't suggest eating anything outside of the hotel- unless it's at the Hard Rock, or at a different hotel. We brushed our teeth with the water from the faucet, we drank with ice cubes in our drinks. Drink the water bottles.

Our trip was amazing. We look forward to returning soon! Every staff person was friendly and chatty. We aren't Europeans, and were treated like family. I miss them all already.

  • This TripAdvisor Member:
    • Liked — The staff and the location.
    • Disliked — The food.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ge0rge123's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: May 04, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
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Average price*: $278 (year-round)
“Cayena is Lovely”

Cayena Beach Club

Apr 16, 2008
1/2 found this review helpful

Cayena Golf Club at LTI Beach Resort is beautiful. I stayed in a newly huge 2 bedroom 3 bathroom apartment/condo that displayed their culture's art in every room. The apartment/condo was beautifully decorated. This place was fully equipped with everything you could possible need for a week stay or longer. They even had a washer and dryer in the apartment/condo. The entire staff was very professsional and treated me like their special guest everyday. I enjoyed the magnificant entertainment nightly and the white sand beach close by. The excursion were breath taking. I got out in the city on my own and the people were friendly and very kind. I got to meet and make new friends. This place and city is beautiful. You have got to put this on your "To Do" list.

Sincerely,

Z.L. Jernigan

  • This TripAdvisor Member:
    • Liked — Huge apartment/condo beautifully decorated
    • Disliked — No dislikes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LenaJerni's Summary
Date of Stay: March 2008
Traveled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: April 16, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $278 (year-round)
“Great Stay Here!”

Cayena Beach Club

Apr 13, 2008
4/4 found this review helpful

We just got back from a week at the Cayena Beach Club. Myself and my husband plus our 2 kids, 15 and 10 went. We really had a good time.

The staff is great, the grounds are absolutely spectacular, the beaches are great. The Cayena pool is wonderful. It's not crowded and it always has an ocean breeze blowing so you don't get hot. The main LTI lobby is incredible and very Caribbean. The rooms are better than average but this is not a luxury resort. They were clean and comfortable though. I did not have any musty smell. The a/c didn't work well in one of the bedrooms but you could open the door and the ocean breeze blew in. I laughed when I saw the shower because the curtain is about 6 inches too short and I remembered reading about it in the reviews. It was aggravating though because it took 3 towels to keep the floor dry while you showered and then they were saturated.

Because it is all inclusive you eat and drink free all week. The food is only average. But this was a common complaint by everyone I spoke to in the airport and they all stayed at different resorts (RIU, etc) so I guess its just the area, not this hotel specifically. The drinks were great I just wish that someone had been walking around the pool and beach taking our order and bringing them to us. We ate all our meals at the hotel except one (Hard Rock Cafe). We ate fruit, meat, salads, pasta, pizza, etc. We drank water at dinner and no one in our family got sick. The only precaution we took was to use the bottled water they provide in your room to brush our teeth.

If you go to the beach and turn left and walk about 1/2 a mile there are vendors on the beach. They sell rum, cigars, bathing suits, beach coverups, art, etc. It's worth a walk down there. They are very aggressive sales people but they will bargain with you.

We went on 2 excursions which the hotel will happily arrange for you in the Cayena lobby. We went to Manatee Park and swam with the dolphins, this was one of the highlights of the kids trip. We also did a 1/2 day trip to the countryside to see homes, schools, villages, etc. It was a great trip and I highly recommend it. Our kids loved that too.

A few suggestions for you. Don't bring a beach towel, the hotel provides them. The bar soap, shampoos that they supply aren't too great, bring your own. Quite a few people missed their flight on Saturday. You need to get to the airport about 3 hours before your flight (they tell you 2 but it's not enough if it's busy). Be prepared for chaos at the airport. It is very disorganized and I saw quite a bit of bribing going on to move people to the front of the check in line, it was maddening. The hotel will arrange for a nice taxi/shuttle with air conditioning for you for $34.

The Dominican Republic is a good blend between African and South American cultures. It is still very much a 3rd world country. If you come here knowing that then your visit will be much more pleasureable. Come expecting to relax and have fun, it is a great place to visit and it is a nice resort. You'll be glad you came!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Augustatravelers's Summary
Date of Stay: April 2008
Member since: July 07, 2005
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Average price*: $278 (year-round)
“Fantastic Vacation”

Cayena Beach Club

4 of 5 stars
washington
Apr 13, 2008
5/5 found this review helpful

Just returned from 2 weeks in DR. Stayed at Cayena Golf Resort first week and the condo was beautiful. Staff like Edwin and Gueirmo and Javier were so helpful and friendly. We stayed at the Cayena Beach 2nd week and loved every minute of it and it was because the staff became like family. Elcano food was just the best. Pedro and staff made our breakfast and lunch a pleasant experience as did Pasqual and Leonora The buffet at LTI was not as good and saw same stuff every night but waiters were very good. Loved the white sandy beach and the blue water. Beaches were very clean and liked the privacy which was separate from LTI . Kuddos to Newton the bartender he sure new how to make my drinks. The office personnel was also very professional and solved any problems we had in our room which were few. We stayed on bottom floor and it was just a few feet away from the beach. Took excursion to Santo Domingo but would not recommend due to long bus trip 3 hrs there and back. I would suggest the trip to Saona Is. The catamaran trip over was a blast and the Island was so beautiful. Travel suggestions: Buy plenty of sunscreen before you go because it will cost $27.00 US to purchase at the shops. I also brought $100.00 in one dollar bills as tips and believe me you will use them. Overall it was a great experience and would go back to Cayena Beach if it was not so far from Wash St. I really hated to leave this paradise

  • This TripAdvisor Member:
    • Liked — Close to beach, bar and pool
    • Disliked — ElCano should also serve dinner.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
babydoll888's Summary
Date of Stay: March 2008
Traveled with: Friends
Visit was for: Other
Age group: 50-64
Member since: April 13, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $278 (year-round)
“Wedded Bliss & Honeymoon”

Cayena Beach Club

5 of 5 stars
Green Bay, Wisconsin
Apr 7, 2008
3/3 found this review helpful

We stayed at the Cayena Club, which is the time share portion of LTI resort. If you stay in this portion, you have access to the entire resort, however LTI guests only have access to the LTI areas. So you have a private pool, restraunt, 2 bars, beach & huts, and lobby/concierge service. Fernando is the "concierge" for the cayena club, and he knows his stuff. He speaks Spanish, French, and English, and he can point you in any direction you wish to go. We got married and honeymooned there, from March 21-29. It was nothing short of fantastic! Sylvie was our wedding coordinator, who works for the LTI portion of the resort. She is the guest services director, speaks French and Spanish, and knows her stuff. Her and Fernando were so great, they stood up for us in the wedding too! They gave us some great insights into the native country,people, and local customs.

Anyway, on to the resort. The food was excellent, everynight there seemed to be a different theme, and Thursdays seemed to be the big welcome day, with fantastic drinks handed out at the entrance of the main buffet. Clariza takes the reservations for the seafood and italian places, and she is great to talk to, also. She directed me to a great salon in town to get some acrylic nails for the wedding, and Sylvie made sure we got there and back with no problems.

The best way to avoid all of the hassels of resort/airport travel, is to have the hotel arrange your transportation. We paid $35 each way for a private "bus" (van) to take us to/from the resort/airport. Well worth the money. Very clean, friendly driver. No waiting for anyone else, and they meet you with a sign with your name at the airport so there is no confusion about which taxi to take. DO NOT take just any old taxi waiting at the airport. Sylvie warned us about them, don't do it, no matter how tempting. The drive was about 25 minutes to the resort, thru beautiful country, littered with trash. However, once you turn into the resort driveway, it was spotlessly clean. Truly beautiful. The staff was excellent, at both resorts. If you struggle with Spanish, use the guest services desk as a resource, they generally keep someone with tri-lingual skills there. The staff seems to take lots of abuse from travelers, so a little kindness goes a long way!!! Learn a litte conversational spanish, and you will have no problems dealing with the staff that only speaks spanish.

Sylvie met us at the door of our Taxi, and gave us a tour of the entire resort, while our bags were taken to our room for us. We were then turned over to Fernando, who explained the remaining "time share extras" that we would experience at the cayena club.

Our room was fantastic, we had a Jr. Suite. Beautiful marble bathroom, double sinks,jetted tub (a little shallow, but nice), and seperate toilet area. the only problem we encontered, was that our shower curtain was about 2 inches too short, so there was a mess on the floor everynow and then if you weren't careful with the direction of the shower head. Queen sized bed, the only down fall was no fitted sheets, so they kind of crept up at the foot of the bed by the morning. Seperate sitting room, with hideabed, and chair. Private patio with fenced in yard! very nice. we were on the first floor, by the way. ocean front, and beautiful, room 111. we were greeted in the room with fruit, rum and flowers. i don't know if this is the norm, or just for honeymooners, but it was great. minibar stocked with bottled water, sodas, and beer, replenished everyday, free of charge. the only problem we had with our room was the telephone, which didn't work for incoming calls. outgoing was no problem. we also had unlimited room service from 2:30-midnight.

the restraunt at the cayena club was great, something different everyday, and there is no crowd to fight, and they will make you anything you want to drink at the bar right there for breakfast, from spirits to juice blends. they do an omlette station, made to order steaks for lunch, buffets, desserts-all good. the selection isn't as great as the big buffet, but it was worth it not to deal with lots of people, and the quality seemed to be better, too. however, nothing beat the coissants and fresh rolls at the buffet. there is also a swim up bar attatched to the restraunt/bar, but we seemed to be the only people to discover it! there is a loft above the restraunt with yet another bar, and amazing view of the beach/ocean.

the food at del mar (the seafood place) was very good, however not part of the all inclusive pkg. la trattoria (the italian place) requiers reservations, and it is worth it. it is part of the all inclusive, but you have waitstaff/bartenders at your disposal, which is nice. great service, excellent pizza, and the buffet there was very good also. the lasagna was exceptional, as was the cauliflower gratin(which i don't even like). the house wines were very good, or you can order a bottle, for an extra charge. take a few dollars to tip your servers, they do a great job, even though you may still be eating the buffet. and the chocolate ice cream was fantastic!!!!! all homemade ice creams!

the burger/chicken joint was great when you miss the main meal times, with fries to supplement the burgers/dogs/chicken. the chicken was great, at every place we ate, but very good off the grill here! the buffet attatched to this place was limited, but nice because you have the bar with it, and it is all poolside.

the trick to drinking at this place is: bring your own travel mugs/cups!! the little tiny cups and straws just require too many trips back and forth if you spend the day on the beach. bring something that closes with a lid, and a straw is helpful too. it keeps the sand out. i only saw 2 bugs the entire time we were there, so they weren't an issue during the time we were there. but the sand sticks to everything. and a mesh beach bag is a must...we had access to beach towels from the cayena club, although we brought our own anyway. ours were just easier to spot. the only downfall to the timeshare, was they had a day, i think it was monday or tues. , where they have people standing out on the sidewalks trying to get you to sign up for more weeks. luckily we were busy with the wedding-who can argue with that excuse??

the wedding itself was a piece of cake! all you do is show up, and sylvie takes care of the rest. it was held in one of the beach cabanas that they use for massages, overlooking the beach. we did photos before, during, and after the wedding, and the photographer, Arnaud, was fantastic! I was worried about the quality with an "in house" photographer, but he was great, and the pics were great too. dinner, flowers, drinks, dancing, all great! if you have more questions about the weddings, email me, i can fill you in with more details, as there are just too many to write here.

Excursions- we did 2 excursions- one good, one not so good. the first was the El Pat Ranch, which was horseback riding on the beach. save your money. the mistreatment of the animals was shocking, from lack of food,water and rest, to ill fitted saddles and pads. there was a gentleman in our group, about 300 pounds, that was put onto a small pony, with a child's saddle. he was falling off the saddle just sitting still, and it only got worse from there. while the beach they take you on is beautiful, there is only about 30 minutes of acutal beach riding time, so it really wasn't worth it, and the 4 guys that take you out on the beach were kind of rude to everyone, and they ride behind people and whip their horses to go faster, whether you want to or not. And you have to wear helmets, which sucks in the heat. We have 2 horses of our own, so we may be a little more sensitive to the mistreatment of the horses, and minimum standards, like drinking water, they should have.

our second tour, mountain view tours, was spectacular! i think it was $80 per person, with 10% off if you book it thru LTI. Small tour groups, great tour gides and drivers. You will see mountains, plantations, local cities and shops, and beaches.
Your first stop is a school, so take some school supplies to give to the children, the living conditions are a shock to our american systems...then a stop for some shopping and mamaghyana (spelling??), then into the mountains, for sugar cane, cocao, fruits, and a tour of a local home. then farther into the mountains for some great horseback riding, and lunch at the ranch. both were excellent, and beautiful. well taken care of , and well mannered animals, and the guides were fantastic. don't drink the water with lunch, stick to the coke or sprite, though. then you stop at another shop, watch some cigars being made, smoke a few if you wish, shop, and then it's off to Macao beach-wear your swimsuit under your clothes, you will want to swim when you see the beach. sand, blue waves, cliffs, and coconuts for drinking-a great day! take some cash if you want to shop, and guides will watch your items when you are not in the truck. clothes would be a good addition to give away at the cacao plantation, once you see how they live, you will understand...

overall, LTI was great, we can't wait to go back, and see Sylvie, Fernando, and Clariza. spend some time with your favorite staff member, and talk to them about their country. it is fascinating.

  • This TripAdvisor Member:
    • Liked — spotless maid service, grounds, and beach. great staff, and food.
    • Disliked — the loud resort down the beach from us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tropicaltraveler326's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: April 07, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $278 (year-round)

Reviews of Cayena Beach Club

( 10-14 of 55 )
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Cayena Beach Club Address

Carretera Arena Gorda, Punta Cana, Dominican Republic