We just got back yesterday from our one week stay at the Punta Cana Princess. Had a wonderfull trip and would defintely return. The aults only aspect was a big selling point for us. This was our first time in an all-inclusive resort, and I think that we have set the bar quite high for future trips. We had booked the trip with Transat Holidays on-line, back in January.
The Flight: Booked the club class seats with Transat and did not regret it one bit. It was an extra $400 for the round trip for 2 people but the separate check-in and the slightly larger seat on the flight was well worth it. There were three flights checking in that morning in Montreal and we had only 4 people in front of us in the "club" check-in line. The regular line had close to 250 people waiting. The flight itself was comfortable and the service was good.
At Punta Cana Airprot: The ground crew were a little slow to bring the air-stairs up to the aircraft, but we finally got off and walked down the tarmac to the terminal. On the way inside, your picture is taken with a couple of women dressed in carribean attire, this photo will be available for purchase on your departure. Then you hand in your tourist card ( received on the airplane), get your passport stamped and wait for the luggage. There are people there in yellow golf shirts with dollies calling out your airline, but alll they want to do is carry you bags for you. The tour rep counter is just off to the right, about 20 paces, which is where you need to go.
After reading other reviews on TA, we opted to use Dominican Airport Transfers (private transportation) instead of taking the free bus. The cost was $80US for the round trip, and was booked in advance on their web site. Our very friendly driver, Manuel, was waiting for us at the terminal exit with a sign, and off we went. We arrived at the resort and were checked-in by 12:20, while those who took the bus didn't show up until 2:30.
Check-in: We had paid for a regency club suite with ocean view, which meant that we were supposed to be in building 5, closest to the beach. So I was a little surprised when the clerk gave us a room in building 4. I told him that we wanted what we paid for, but he said he didn't have any rooms in building 5 yet, and that we would be moved the next day. Since the rooms were still being cleaned at 12:00, he told us to go have lunch and that our room would then be ready. I guess the clerk realized that I was disapointed, because on our return, he put is in a honeymoon suite in building 4 for the night.
Day 2: Were moved to building 5 as promissed, had room 5114, second floor, second balcony from the beach. Absolutely wonderfull! I actually preferred this room to the honeymoon suite. It seemed newer and cleaner. I guess the all-white theme is difficult to keep clean in the honeymoon suites.
The Food: We mostly enjoyed the food. But everyone's tastes are so different that we heard mixed opinions from our fellow guests. 1 Main buffet and 4 a la cartes to choose from for dinner, unlimited use and no reservations required. The service in all the restaurants was excellent, and we never waited more than 2 minutes to be seated. Though we did see a line-up outside the fondue place one nightand decided to go elsewhere. We did enjoy the main buffet for breakfast and lunch, but didn't care for it at dinner. The main buffet has a different theme every night, whereas the a la cartes have fixed menus: Italian, Tex-Mex, Fondue and Sea Food. The Sea Food restaurant also doubles as a 24 hr snack bar, lunch and breakfast buffet outside of dinner hours.
The Bars: 4 Bars on the resort + drink service in the restaurants and on the beach. Never a problem getting something to drink. Never had to wait, never had to walk far to get one. We found it was easier to walk up and get our own drinks from the beach, as the beach bar tender was kept quite busy. Didn't use our travel mugs much, except when we wanted beer instead of a cocktail. I drink beer slower than those fruity frozen things and like it to stay cold. We found the domestic alcohol acceptable for cocktails but preferred the brand name stuff on it's own. No trouble getting the brand names at the lobby bar.
The Entertainment: If you are looking for a place to have a wild party, this is not the place for you. During the day, the animation team is arround, organizing all kinds of activities, but after dinner, only a few events in the lobby. Most nights during our stay, they hung arround the lobby and offered to take us next door to the theater at the sister resort for a show. We opted to stay in the lobby and chat it up with the other guests. There are also shuttles to the casino and the disco nearby, if you want it.
The Grounds: Immaculate, always clean. Beach was raked twice a day. Chairs and beds were cleaned and re-organized every night. Our only complaint here would be the towel game. Although the resort has posted signs telling guests that their stuff can be moved after 30 minutes if they aren't arround their chairs, we didn't really see it enforced. If you want a good spot anywhere on this resort, you need to claim it arround 06:00. We saw people scurrying like rats down to the beach at 05:30, in the dark, going to claim their spots. It was a funny to watch this happen one morning, during a down-pour. People spreading out their towels in a puddle. We did not appreciate that some people would claim a spot early, and not return until 11:00 or 12:00. They had no respect for their fellow guests. But we were told that this happens at every resort, and it certainly isn't the resort's fault if some of their guests are inconsidereate towards others. We did not let this bother us, and always ended up finding somewhere to sit.
Overall, we had a wonderfull relaxing trip, found this to be the perfect place to disconnect from the world back home and met some great people during our stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.