I stayed at the IFA Village from May5-May12 for an inexpensive relaxing getaway. This was my fifth time to the DR and I've stayed at countless other places. I read all of the reviews before I left so I had a good understanding of what to expect. I have a physical disability that limits my walking ability so I figured that this would be a good place to stay since most of the areas are close together.
It must not have been busy when I arrived on Monday because I came in after a 25 minute ride on the Apple bus at 11:45AM and though they initially had me farther away from the main area on the third floor(I had requested ground level) they quickly found me another room. I turned around and made three dinner reservations(They even offered for that evening) and I was in my room and unpacked by noon. I spent the $21 for the safe for the peace of mind and it was worth it.
The room looked okay when I first entered and it was clean with a King bed that was the hardest bed I ever slept on and I like a firm bed. I had to take Ibuprofen every night so I wouldn't wake up sore in the morning. They had a nice LCD TV in the room which was fine the first 2 days but then they changed their TV and their were no English speaking channels eventhough they had Spanish, French, Italian, German and Chinese. If you wanted to watch TV in English, you had to pay $8 a day for TBS, TNT, Speed and CNN. This was a total ripoff and when I went to complain to the "Guest Relations" Manager Petra, I encountered the worst person I've ever dealt with in a hotel/resort. She was flat out rude and didn't even want to talk to me. After I wouldn't take "thats our new policy" for an answer, she started to scream at me. Other than that the room was okay with no view and no patio or balcony. Not many of the rooms have much of a view and none of them have balconies on the Village side. If you want to stay near the main area(main pool, lobby & restaurants, I would stay in the 3000 series of rooms. If you want to be closer to the beach, stay in the 4000. None of them are really beach front. There was no soap in the bathroom so bring your own. On my first day, there were two waters in the refrigerator. I left a $5 tip after the first night and every night thereafter and a note for 4 cervesa's and they put so much Brahma beer, soda and water in my fridge that it was hard to keep everything cold.
I ate the first night at the main buffet near the lobby and the food was pretty lame in taste & choices. They tore it down the next day for renovations. I ate at all of the other restaurants as well. The Mexican A'la carte is a buffet and it was pretty weak but the service was good. I've been to other resorts where their appetizer Mexican buffets had more to offer than this did. They did have a great dessert (Chocolate Lasagna) in here. The Asian had pretty decent food with excellent service and the Caribe had the best food and was the most elegant. Other than the pizza buffet by the pool, which was pretty good, the buffets here have really bad food. They lack taste, are cheaper ingredients or are cooked improperly. I would recommend trying to book at the Asian or the Caribe every night. I went back and booked a couple more resevations after my first three and had no problem. In the day time, it's pizza or nothing and pizza gets old after a while. BTW, their coffee and espresso were great!
I do enjoy to go to the bars when I'm on vacation and fortunately, I'm really just a beer drinker because the liquor they serve is really sub par. If you want not even top shelf(Absolut, Dewars etc.)it's an extra $7. I was worried about having to drink the Brahma beer instead of Presidente but it turned out to work pretty good because the Brahma was Ice Cold and poured from a bottle instead of a tap. I did find Presidente on tap at the Beach Bar/Disco. The bar service was excellent before I gave them their first tip and they were really good people. Darlin, Juan, Miguel and all of the others gave that nice Dominican Culture to the trip. I usually tipped them $5 at the end of each shift and they treated me like a rock star.
The pool area was nice and on the busiest day there, half of the chairs were still empty. The beach was nice and the water too. The beach shuttle was hit and miss on timing and it was hot with no place to sit while waiting for it to come and pick you up at the beach.
The IFA Village and Beach Village are average and no more. The Villas are far from everything. The facilities are okay at best. Other than the Guest Relations Manager, the service was very good. This resort is a perfect example of you get what you pay for. I thought I would try to do something on the cheap and get a little more than I expected. It was an okay place to relax by myself for a week but I wouldn't recommend this place to my friends and especially not to anyone with families. I didn't hate it but in hindsight after having to pay the extra money for the safe and TV, I could have stayed at the Iberostar for $100 more.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun