This was our 8th visit. The resort continues to improve facilities and service. One of the few adutl-only resorts in Punta Cana.

Extremely friendly staff. Recommend booking an Excellence Club accommodation, since it provides special room amenities and access to the Excellence Club lounge with complimentarty food, beverages and PC's.

Food is average but there are many choices of restaurants.

Beach is exquisite - palm trees, palapas and a long beach for walking.

Recommend having resort arrange for private transportation to and from the airport. It is an hour ride from airport, and is worth the convenience at $120 round trip. Avoid the tour operator bus twhich meanders from resort to resort dropping off guests.

We loved our 2 week stay, we did upgrade upon arrival to "club". It was a few dollars more, but we loved the extras and that side of the resort, it was worth it. The property is absolutely beautiful! The food was excellent. The staff was exceptional, they called our room a number of times to ask if we needed anything and if we were enjoying our stay. Our room always had fresh fruit and fully stocked mini bar, cleaning service two times a day plus nightly turn down. The room had bath robes, slippers and a beach bag for use during our stay. As Club members we had use of the lounge which had a huge flat screen TV, movies and books to bring back to your room, food and drinks, coffee, desserts, internet access and conceirge personel. We enjoyed massages, facials and the wellness pools at the Spa! There is a gym we enjoyed too. The shops were convenient with great things to purchase. They keep the resort exceptionally clean! The waiter service poolside and at the beach was great. There are great pool & beach side double beds if you want to take a break from the traditional lounge chairs they have. We are from Long Island, NY in our early 40's and loved this resort. It is secluded and a wonderful place to relax and be pampered!

This was our first trip to the Dominican Republic and to an Excellence resort and I think we definitely chose wisely! As others have written, the drive from the airport is horrible but you do get to see some of the countryside and realize what it is like outside of the resort. That is all the good I can say!!

We upgraded to the Excellence Club upon arrival and while it was nice, would not do again - not really worth the extra money to us.

The grounds of this resort are impeccable, the drinks always flowing and the food for the most part very good. Highly recommend ordering room service for breakfast - tasted better than in the restaurants. As for the dinners, yes, if you go after 7:30 you usually have to wait but well worth it at Chez Isabelle and Toscana. The entertainment team, especially Alexandra and Ines, "the crazy hair lady and dance teacher" were great! Make sure to look them up when you are there - they are in the Disco at night too. The disco is small but fun, casino VERY small and Sports Bar fun place to watch sporting events!

Everyone on the resort is extremely friendly and we were fortunate to meet a really nice couple (hopefully now lifetime friends) that we plan on traveling with to another Excellence resort next spring.

Take bug spray - the bugs are bad at night but nothing that can't be dealt with. This resort is first class all the way and I can't imagine going there and not having a memorable time.

I know this review is late but here goes.
My partner stayed at this fab place from jan 28th for 3 weeks and we could not find any major problems.
When we landed in punta cana we could not believe how quick everything took and we were in our car and of to excellence in about 20mins.We had the car to ourselves so did not have to wait for anyone else.
Yes the roads are not very good and the 1 hour drive was a bit bumpy but i actually found it amusing and enjoyed it.
We arrived and was greeted like royalty we got the usual cool flannel and was taken to reception.

We were then taken to the club office and the general manager Gonzalo Fernandez was there to greet us with a bottle of very nice bubbly and wow a upgrade to a club room we spent an hour chatting and then went to our room
Our room was fantastic block seven with a vaulted ceiling and a great sea view wow we were in heaven.
we settled in and went to have a bite to eat after an early night we rose at 5.30 the first day and went to explore.
The weather was great the whole time we were there the beach was fantastic and the sea out of this world we would walk every day the beach was clean no rubbish and we did see life guards on the beach 2 of them were there all day .

The food was great we never went hungry did find that the waiting time was too long in some of the restaurant's especially the french we waited 2 hours one night but it depends what time you want to eat ,6.30 you were OJ but we like to eat about 7.30 and so it seems did every body else but what the hell i was not going to get too stressed about it , I had been out in the sun all day waited on with long cool drinks by Juan the pool boy who we miss so much NOW became a dear friend as did a lot of the wonderful staff

The shows on an evening were not too bad we actually enjoyed them we thought Michael Jackson and the circus were great ,but we were there for 3 weeks so got a bit fed up in the end of watching them but again we did t not think it was a big deal
We did not see any creepy crawlers or mosquito's if they were there we were lucky they avoided us.
To sum it up we work very hard all year and look forward to our one holiday a year and could not of spent it in a better place .
It was weather was great,,food good ,staff Gretna we came home with a fab tan.Would we go back,yes in a heartbeat.
Yes we did tip the staff because we thought they worked so hard to keep us all happy on our holiday and some times some people can be so rude to these people, they are not slaves they are human beings.
And yes it was me who got all the floaters from under your beds when you went to lunch and put them back in the pool,they are for all of us and i wanted one
Might try the new one in Mexico next year has anyone been yet