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Iberostar Hacienda Dominicus: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 569 reviews
569 Reviews
5.0 of 5 stars
373
4.0 of 5 stars
122
3.0 of 5 stars
36
2.0 of 5 stars
22
1.0 of 5 stars
16
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 6 hotels in Bayahibe
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  • Hotel class: 4 of 5
  • Rooms: 496
Description: Directly on a fantastically beautiful, fine sandy beach. Around 5 km from the finish village of Bayahibe. Top 5-star luxury. Tropical gardens. Varied... This description is based on information provided by the hotel.
Address:
Playa Bayahibe
Bayahibe
Dominican Republic
Check Rates: $355 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Iberostar Hacienda Dominicus

( 22-26 of 569 )
“Not Bad, NOT 5 Star”

Iberostar Hacienda Dominicus

3 of 5 stars
jerseyshorechick
Apr 24, 2008
1/7 found this review helpful

Overall it wasn't a bad resort, but I think a 3 star rating is more appropriate. I think I was honestly expecting more after reading all of the glowing reviews on this site, but was instead let down in many ways.

For starters, the ride from the Punta Cana airport to this resort was terrifying. It made my daily commute on the Jersey Turnpike feel like a stroll down a country road. We did it at night which probably made it worse. If you can fly into the La Romana airport, I would definately reccomend it. Another family we met from NJ actually was involved in a scary accident on their way in involving a dump truck.

The beach was absolutely beautiful and the water was calm. Definately a highlight.

The pool was also nice. At one point however my husband stepped on three seperate tiles that must have fallen off of the side. We never had a problem finding lounge chairs by either the pool or beach.

The rooms were "OK" They were clean, but certainly outdated and definately not 5 star. I found the bed to be uncomfortable (although everyone likes something different). To top it off our mini bar would never get cold so warm water and soda were our choices. Our Air conditioning also had a habit of turning off in the middle of the night making the room very uncomfortable. When you leave you hotel room here, or keep the patio door open, the AC immediately turns off. You have to wait quite some time for the room to actually cool off when you return from being outside. One nice thing is that we were in building 4 overlooking the pool. I don't know if this is because I requested in advance or slipped the check in guy thirty bucks.

The grounds were lovely as were many of the grand rooms near the main lobby. One thing we could not stand however was the stench of sewage. I don't know how people with rooms nearby could even stand to sit outside. It was awful and the smell lingered. We would have to figure out different ways to walk back to our room/the pool so we wouldn't get sprayed.

Lastly, if you speak only English you are definately in the minority here, not just among other guests, but among the staff as well. We found very few employees that were able to speak English or understand us very well. I asked a bartender for a "Margarita" several times and he didn't understand what I was asking for until someone "translated" the word to him. For the tourism and service business, I thought the comprehension among staff would be a little greater. I don't want to sounds egocentric in the fact that everyone should speak English....certainly not what I am saying at all. However in comparisson to the other islands and countries we have visited, we had the most trouble with translation in the Dominican.

The food was also average with the exception of the Japanese Restaurant which we thoroughly enjoyed.

Overall, not a bad trip, but definately my least favorite. If I could plan it again I would go somewhere else. I don't know if we will be returning to this Island anytime soon.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jerseyshorechick's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: April 10, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos, Great food / Wine, Shopping, Spa
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Average price*: $355 (year-round)
“Fantastic, perfect for a wedding!”

Iberostar Hacienda Dominicus

5 of 5 stars
chesterfield
Apr 23, 2008
7/7 found this review helpful

We stayed at the IHD for a week, joining my dad and step mum for their wedding there. The wedding could not have been any more perfect - it was the only one was saw there, and it was obvious alot of thought had gone into the wedding by the staff.
The hotel is beautiful, the food is fantastic, the cocktails are great and the beach bar is wicked! The staff are all very polite and friendly and obviously love their jobs, which makes your stay more enjoyable.
Word of warning - the hotel does not like to take Dominican Peso's, they much prefer American Dollars out there (better exchange rate) so don't even bother to change your pennies into Peso's, not worth it. The cash point at the hotel only dishes out Peso's too (which my dad found out) which he then couldn't spend in the hotel on their wedding photos! Make sure you take enough Dollars with you. Ended up using our peso's as tips for the waitresses and in the shops on the beach.
The rooms are lovely and spacious with air con and a ceiling fan, pool is fab (good workout out too as it's huge!), and the beach is beautiful.
I would definately go back myself one day (for my own honeymoon!) - such an enjoyable holiday. Recommend to anyone.

  • This TripAdvisor Member:
    • Liked — Fantastic wedding!
    • Disliked — They didnt accept Peso's
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
loumonster86's Summary
Date of Stay: March 2008
Traveled with: Family (extended)
Visit was for: Personal event (wedding, ...)
Age group: 18-24
Member since: July 27, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
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Average price*: $355 (year-round)
“Family 2008 Vacation”

Iberostar Hacienda Dominicus

Apr 20, 2008
2/5 found this review helpful

We arrived viia Santo Domingo airport which intailed a two hour drive to resort. This airport was very easy to use from arrival to departure we would consider again in future. Now on to review. The resort itself was very nice property wise and location as being in close proximety to the beach. The rooms are a little bit tired and show signs of needing updating although extremely clean all the time. The pool area has to attended to as from our observations and green algae on the walls of the pool seem to be of more importance than missing tiles in pool as stated in other reports. There tends to be a very strong septic smell from the time the sprinkler system goes on till it shuts off, thus leadinding us to believe that they use water from the septic for this watering. Hence the green in the landscape. The problem is when the wind blows the mist your way, disgusting! The beach that goes along with this property is probably one of the nicest in the caribbean. It has the clearest water and gentle waves for all swimmers especially the kids. You can take bread from the buffets and feed the fish out by the coral reef, it's amazing how they swim right u to you with no hesitation. Now the down fall to this resort, the food. The buffets are the most repetitive as far as offerings go, the same everyday with the exception of the ocassional miancourse changing at the dinner buffet. The ala-carte resturants you get three reservations a week and if you get more you will find they aren't much different with the El Colonial being the best quality wise. The Dominican people who work here are very nice people for the most part but seem to cater to the europeans. These people (europeans) are pushy and rude to even the children that get in their way in any type of line or formation. Drinks at all bars are good and if more spirits are needed just ask. Yan the bartender at the beach bar is the best they have with a smile and welcoming helo everytime one approaches. As far as Iberostars go this paticular resort is one I would not return to unless definite upgrades are made. After staying at the Lindo & Maya in Mexico this property is a real let down except for the beach.

  • This TripAdvisor Member:
    • Liked — The beach
    • Disliked — The food and entertainment.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laughingirish's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 15, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
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Average price*: $355 (year-round)
“Beware - great hotel but........”

Iberostar Hacienda Dominicus

2 of 5 stars
Hertfordshire
Apr 20, 2008
1/5 found this review helpful

This is a good hotel, IF you don't get bumped. We were there for our son's wedding and his brother/best man was due to join us for the wedding which, because of residency requirements was in the second week of our stay.

His flight arrived on time but despite us checking with reception several times he didn't arrive. We were told after several hours that he was going to a different hotel although the Hotel and the First Choice Rep must have known long before. We were told the hotel was full but 4 coach loads booked in the same day after the time our son was already at the other hotel. Clearly First Choice was not the first choice at this hotel. We were not the only ones this happened to.

He eventually arrived the next day somewhat tired as the alternative hotel was way below par and he was put in a block undergoing refurbishment.

He had lost 2 days of a weeks holiday and was offered $50 dollars and a massage in full and final compensation - way less than the cost of the room he had already paid for but not stayed in???

In most other respects the hotel is good and I will write a full review once our dispute is settled. Two words of warning take plenty of Mossie spray for the rooms and the air conditioning goes off if you stop moving, making for a hot nights slumber.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gastroknome's Summary
Date of Stay: April 2008
Member since: December 25, 2007
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Average price*: $355 (year-round)
“Fantastic Hotel, First class!”

Iberostar Hacienda Dominicus

Apr 11, 2008
5/5 found this review helpful

A group of 16 ages ranged from 2 years to 72.
Out of our group, we would only have one negative, and that is the Pool could do with some attention. There are some missing tiles, and some poor repair work has been done in some areas, however we did not let this spoil our brilliant holiday. We also found, that some swim clothing did turn green in areas, this only happened when we had spent the day at the pool, never down by the beach. From my experience the green colouring does wash out. We had no experiences of ear infections in our group, most of our time was spent in the pool, six of our group are children and spent allot of time in the pool and no problems.

On a high note, we would all strongly recommend this hotel, the service, the staff, the food (buffet & Restaurants), and the rooms where all first class. An exceptional hotel!

We would like to give special thanks to Nina the kid’s club entertainer, she does a brilliant Job of looking after the kids and the kids loved her. Our children only went to the centre in the afternoons but would have happily gone all day. The kid’s mini-disco is not to be missed.

I would certainly not hesitate in revisiting

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
croftv's Summary
Date of Stay: March 2008
Traveled with: Family (extended)
Visit was for: Quality time with friends
Age group: 25-34
Member since: March 15, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $355 (year-round)

Reviews of Iberostar Hacienda Dominicus

( 22-26 of 569 )
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Iberostar Hacienda Dominicus Address

Playa Bayahibe, Bayahibe, Dominican Republic