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ClubHotel Riu Merengue: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 660 reviews
660 Reviews
5.0 of 5 stars
378
4.0 of 5 stars
151
3.0 of 5 stars
58
2.0 of 5 stars
41
1.0 of 5 stars
32
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#7 of 47 hotels in Puerto Plata
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  • Hotel class: 3 of 5
  • Rooms: 544
Address:
Bahia de Maimon
Puerto Plata
Dominican Republic
Check Rates: $176 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of ClubHotel Riu Merengue

( 41-45 of 660 )
“NIce, good value overall but certainly nothing special”

ClubHotel Riu Merengue

3 of 5 stars
Bayside, New York
May 14, 2008
3/6 found this review helpful

We just got back from 5 days in Puerto Plata where we stayed at the Riu Merengue.

Our point of reference for RIU was the Palace Las Americas that we stayed at during our trip to Cancun last year in September. We understood that the Merengue being a "club hotel" was going to be less opulent but were a bit disappointed with the overall experience.

The check in was fine. All the staff at the hotel are ultra friendly and very good. I never at any time felt an underlying attitude from any of the staff. To me, this hotel had the most pleasant staff of any of the hotels I have stayed at in the Caribbean.

The property is quite expansive and there large. The rooms are set up in two floor villas. I personally did not care for it and much prefer the high rise style hotels where one can get up and down in one central area with ease. Mind you we are in our low 30s and our fitness is fine, but our room was located at the left rear of the property near the tennis court and it was quite a trek going back and forth to the room. More than that, the ground layout is quite confusing and even after a couple days we still kept getting lost making our way back to our room during night time as the paths are relatively dimly lit.

The rooms themselves are ok. The furnishings and decor are quite dated. Nothing special. Nothing bad either. Certainly not what qualifies as a 5 star, but would look perfectly at home in a 3 star hotel. We entered our room and noticed a racket coming from our a/c. We asked to be moved later on at night which was an ordeal in that we had to bring our key to the front desk, travel to the new room to make sure we liked it, then travelling back to the front desk with our decision then going back to the room again to wait for our luggage to be moved. Not the most convenient procedure, but the front staff was very helpful and completely willing to do what it took to make us happy. When we moved to the new room we realized the tv did not work and a technician came almost immediately to the room (even though I found out what the problem was). The a/c was not very cool our entire trip but we didn't want to change rooms again so stayed put. The beds are quite uncomfortable and the TV was very small with horrible sound and picture. Still, there are plenty of american channels and we made due. Besides our main purpose was not to stay in the room all day and we didn't. But we did retire at night and found the lackluster furnishings and conditions slightly annoying.

The poor area was a disappointment. The poor is pretty small and ordinary. The loungers are all completely taken by 8am. The Europeans are infamous for putting towels on all manor of loungers to save them. One German gentleman even joked around about this to us. We did not really find it a big deal though since the poor was lackluster in our opinion and we spent most of our time on the beach.

The beach is nice but again nothing special. The beach is long but shallow. What was the worst though is that the Merengue portion of the beach is extremely rocky in the water and it was difficult to even walk in a few feet without stepping on very sharp and dangerous rocks. We didn't really spend much time in the water as a result.

The food was ok. What you would expect of an all inclusive. The selection was much more limited then the Palace Hotels but everything seemed relatively fresh and well seasoned. We did have some serious stomach issues our last day there, no doubt caused by something we ate. This caused a bit of bad ending to what otherwise was a nice trip.

Overall the hotel was an excellent value. We ended up paying around $400 US per person for the entire trip including airfare! For that, we had no complaints. But if you are looking for a bit more luxury and better accomodations we would definitely recommend looking elsewhere. We would try Punta Cana and one of the Palace hotels next time. Riu itself is a good chain though and while there were some minor annoyances and disappointments, they were wall slightly and nothing major. On a budget I would certainly recommend this particular hotel though.

  • This TripAdvisor Member:
    • Liked — Great value. Great staff. Clean.
    • Disliked — Rocky beach, watch out for food related problems, lackluster pool area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBRitz's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: August 17, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $176 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Very good hotel, excellent value”

ClubHotel Riu Merengue

4 of 5 stars
gloucestershire
May 14, 2008
6/6 found this review helpful

Returned last week from 10 days at the Merengue. Flew with TC upgraded the flight and glad we did. Look elsewhere on the web for flight review.
The hotel is spotless, the cleanser spray after using the toilet and before entering the food areas show how seriously Riu take health problems.

The room was ok, nothing special but everything you need was provided. The blocks of rooms are quite close together, whilst you cannot hear the conversations of your neighbours, you can have a chat across the balconies if you wish. If you need more drinks in your room fridge, you need to ring reception before 6pm as the drinks man finishes work then. We did and from then on our fridge was always fully stocked with what we wanted.

I emailed the hotel before we left, as recommended on this site, however I did not know what to ask for, so my recommendations are: if you want a busy holiday doing a lot of activities, ask for a room by the pool; if you want a quiet holiday reading, talking, sleeping in the sun, ask for a room by the beach; and if you want to get away from it all, ask for a room at the back of the resort.

As mentioned previously, the pool gets very busy early, the pool is also where all the activities take place, and were you will be hassled to play volleyball, waterpolo, dancing, etc. On the beach you are left alone. We found the beach best in the area between the hotels. That way we could not hear the loud music and microphone announcements from either hotel. But we just wanted to read,sleep and tan!

You cannot go hungry, and those who complain about the food must be very picky. The buffet is similar each night, but slightly different. We certainly found enough choice, and if all else fails, there is always pizza and pasta! It is great to be able to have ice in drinks and not worry about salads as the hotel only uses bottled water in food prep. We did not eat in the other restaurants as our waiter looked after us, although we did tip him early on, then again at the end. The drinks may be weaker than we are used to in the UK, but in the heat they were cold and refeshing, just what we needed.

All in all, an excellent value for money holiday and excellent resort. All the staff are incredibly friendly and willing to do anything to assist.

  • This TripAdvisor Member:
    • Liked — Very clean, well maintained hotel
    • Disliked — Room blocks quite close together
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glos-tim's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: August 30, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $176 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“'Great Hotel' Loved it”

ClubHotel Riu Merengue

May 13, 2008

Me + my partner arrived at the hotel on 18th April and stayed for 15 days until sunday 4th may 08. Once checked in we were given a map showing us where our room was, we were on the top floor just next to the tennis courts, The room was great, bigger than i was expecting and extremely clean, u could smell the disinfectant. Our maid cleaned the room brialliantly every day and left a different towel art also.
The animation team were brilliant, they always try to get u involved but if you tell them no they will leave you alone till later, they all try very hard and work from morning till night, they were gr8, especially Mickey Mouse And Bl--ky.
The food - What can i say the buffet was fantastic from morning till night a great choice for everyone the puddings were also great, We never bothered with the speciality restaurants as we found the main buffet to be great and had a few different items each night aswell as the usual, Our waiter Javier was great we tipped him a couple of dollers the 1st two nights then on the 3rd day our table was saved and had flowers and a candle on it, he was great even had our favourite drinks on the table within seconds of us sitting, of course we tipped him each night till the end. The bar staff were also great, a few better than others and they remember u two, Raimon was funny. The beach and pool were great, No problems getting any chairs at all, although yes their is reserving going on but not major. Yes the beach is a lil rocky when u walk out but is lovely to swim with the fish, Take some bread and a snorkel, It's like being in ur owm fish tank, Any questions feel free to ask

  • This TripAdvisor Member:
    • Liked — Staff were fantastic and all ground were very clean
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LondonDolphin_Lover's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: March 06, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene
I do not recommend this hotel for:
Pet owners, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $176 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Easter Getaway”

ClubHotel Riu Merengue

4 of 5 stars
Harrisburg, PA
May 11, 2008

Thankfully Continental now flies direct from Newark to Puerto Plata. That keeps the flight costs down.

I stayed at the Merengue over Easter. It was a great trip. The service was incredible, the shows were okay, but I had a lot of fun on a beautiful beach. The only issue with the beach was the surf was closed for several days upon first arriving due to a storm prior to my arrival. Then on Easter, when the surf calmed down, we couldn't take any of the watercraft out onto the ocean due to the DR Navy shutting down coastal vestals in recognition of the holiday.

Nonetheless, the beach was very well manicured, the staff was very friendly. The bungalow style rooms were small, but nice. The complimentary wet bar/drinks in the room were great. We were lucky to have a room close to all the action, some of the other rooms were quite far away from the pool/beach.

The shows were okay, about what I've come to expect, but they made it fun.

One excursion that can't be missed is Ocean World. It is a little pricey, but swimming with the dolphins, the dolphin show, and the sea lion show are something that should not be missed. Ocean World truly made the vacation nearly excellent on its own. Don't miss it.

One great part of the Riu experience is that you can use the amenities at the other two hotels as well. I took advantage of this, to keep it fresh by trying the different pools, restaraunts, and bars. I recommend you do the same.

  • This TripAdvisor Member:
    • Liked — Ocean World
    • Disliked — Buffet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DrewRit21's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: January 12, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, Families with young children, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $176 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“would go back”

ClubHotel Riu Merengue

4 of 5 stars
E.Providence
May 10, 2008
4/4 found this review helpful

I stayed at the Rui Merengue 4/30- 5/7. The food was excellent definitely no complaints about that. Rooms were decent but I dont know if I would rate it a 4 star. I think Rui Bachata is more modern and the rooms are nicer. Also they are the only hotel on the complex that has a swim up bar. Next time I will stay at bachata. The only complaint I really had was the massage at Renova Spa was absolutely horrible. I would save your money b/c those therapists were not professional at all and talked through the whole massage and basically just slapped lotion on. Your best bet would be to get a massage from the woman in the hut at maimon bay. $15 for 30 min and $30 for 1hr

  • This TripAdvisor Member:
    • Liked — great facilities
    • Disliked — rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portpri22's Summary
Date of Stay: May 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: February 29, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $176 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of ClubHotel Riu Merengue

( 41-45 of 660 )
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ClubHotel Riu Merengue Address

Bahia de Maimon, Puerto Plata, Dominican Republic