The rooms are terrible. Everything in the rooms looks old and runned down, and the service is the worst. When I checked into the room I placed my valuables and money in a safe which ended up getting jammed. In the time that it took them to open it, I missed the even I had traveled to DR for, and then they had the nerve to charged me $50 for opening the safe. In another occasion I asked the person at the front desk if I could use the phone and he told me to go up to my room or to use the pay-phone. They dont know the meaning of customer service, I will never spend my money at a place like this again.

Stayed here for a week and was very impressed with the service and the quality of the room. Sheets were soft, pillows were good, and it had unbeatable views of the sea. Would not recommend the restaurant as the quality wasn't fantastic, it was overpriced and there are many better (and cheaper) restaurants nearby.

I stayed at the hotel with a local relative, then my relative left and i tried to register another guest and according to the manager, you can not substitute a person once is registered.
but the case was that the person that i tried to register was a dark skinned dominican (blatino)and according to the manager and security, they "reserve the right of admission"...
if they dont like the person, you pay for 2 and they will not let this person to be registered.
also, same problem as other people, local calls expensive and the casino is a rip off.

Stayed at the Melia on a business trip. Rooms were average, internet access was dial up only (slow). Resturant was limited in choices and quality was fair. The pool area has a nice view of the ocean, but the roar of traffic in front of the hotel ruins the experience. Overall, I would not stay here for vacation unless you are going to check out the old town area.