This is a fine hotel and fun for the first few visits. It is very expensive. The rooms are well equipped and comfortable. Internet performance (wired and wireless) was OK, but could be slow during peak hours. This property is NOT walking distance from the Shinjuku station. With luggage, it is necessary to take a taxi. The location is a tad awkward. Shinjuku is in the financial district, and this area shuts down after 6pm – an important point I’ll get to in a minute. The fitness center is adequate, but much below standards for a 5-star boutique hotel. A small indoor lap pool is in the center. Most irritating, hotel guests can use the fitness center for no charge, but if you want to take a shower, a significant fee is tacked on to your bill. Everything at this hotel seems to be al la carte – including access to the restaurants.
I’ve stayed at this property 3 times and won’t be back. For business travel, I find the Park Hyatt to be unfriendly, unwelcoming, and openly hostile to paying hotel guests. Management seems to be more interested in keeping the place trendy rather than comfortable. The main, buffet-style restaurant, Girandole, is average, quite dull, with patchy service. Kozue, the Japanese restaurant, is unexceptional and very expensive. I found English to be a problem at Kozue. I had trouble ordering a ‘large hot sake’. This leaves the trendy New York Bar/Grill at the top as the only dining option. The New York Bar/Grill is the place made famous by Bill Murray in the movie ‘Lost in Translation’. Hotel guests are NOT welcome at the New York Bar/Grill – the hotel inflicts a large cover charge for all during the hours a business traveler would be eating. The cover charge is significant – large enough that the statement ‘if you have to ask – you can’t afford it’ applies. Should you pay to get in, the drinks start at $16 ($USD) and go up from there. A hamburger is $45 ($USD). The food, however, is much better and the view is terrific. But at the end of a long day, I’m tired and jet-lagged: I just want to get something to eat and drink. I find it maddening that as a paying hotel guest, I am not allowed or welcomed into the only restaurant that has passable food.

I'm still in awe at the level of service and quality at the Park Hyatt. The stay exceeded my expectations. I stayed for one night during a two week trip to Asia. The rest of my hotel stays were on hotel points, but I wanted to splurge one night at the Park Hyatt. It was WELL worth it. From check-in to check-out the staff couldn't have been more attentive. The room, I'm sure the most basic in the hotel, offered amazing views of the city. The beds were comfy, the bathroom amenities were lovely. The pool and workout facilities were equally impressive. We made sure to make dinner reservations at the New York Grill, and the meal was one we'll remember for a while. Drinks in the adjoining New York Bar topped off a perfect evening. I would have loved to stay longer than one night, but my bank account couldn't handle it! Plus, it would have been tempting to just stay in the hotel and never get out into Tokyo. Overall, the stay at the Park Hyatt is definitely an experience I'll remember for a while. I absolutely recommend it - especially if you can get your company to foot the bill!

I've stayed in a lot of Hyatts; in fact, the Taipei Hyatt is almost like a second home to me. The Park Hyatt in Tokyo exceeded my expectations and almost left me breathless. I stayed there for about a week. The rooms are all on high floors (starting in the mid 40s I believe) so you can get a great view in almost any room. When we walked into the room the 40 inch plasma was displaying a series of scenic photos with relaxing background music which, as cheesy as that sounds, was actually quite nice. There were complementary bottles of water, teas, and chocolates. The room itself seemed larger than the typical Hyatt fare, and the bathroom was one of the largest and most comfortable I've seen in a hotel room. The hotel itself is a bit dark with the dim lighting and all, but I suppose it lends itself to the overall classy feel of the place, which can actually seem a bit overbearingly formal at times.

The staff was very friendly and helpful, providing us with maps and recommendations and such. Location is great-- just a 10 minute walk from Shinjuku station with quaint local restaurants nearby. The pool is magnificent, and although the gym seemed a bit small, there's nothing quite like running on a treadmill in a room with floor-to-ceiling panoramic views of Tokyo at night.

The restaurant/bar on the top floor can get quited crowded during peak hours, and it seems like a lot of non-residents frequent the place, so it's not as inviting as it could be. Still, I would definitely stay here again if I'm ever back in Tokyo, and would recommend it to friends who don't mind the hefty price tag.

Amazing. Just like you hope it would be, especially for the money you are paying.

A real lost in translation dream, especially dinner at the New York Grill. My husband had the £100 kobe Beef selection, and said it was amazing. Music and atmosphere is wonderful. We booked a table by the window, and the view is awesome, so is the cheese selection.

Tip :- forget the rate with breakfast included and eat brekkie in the deli on the ground floor, you'll save a fortune and the food is better with more variety.