I stayed here for four nights at the end of January 2007. Shinjuku is a very good base for a tourist, and the Tokyo Hilton the best option in Shinjuku, starting with the fact that the airport limousine bus will drop you right at the hotel - important when you've just got off a long flight and need looking after. The newly refurbished executive floors are simply fantastic and the views amazing - I could see Mount Fuji from my room. The room rate was very reasonable for such a great location in a major world city. Service was excellent in every respect and I would recommend this hotel to anyone.

I was in Japan for 3 months and tried 4 other hotels, when my family came to stay with me I booked this Hotel because it was really comfortable, felt more like home than others in Tokyo. It is connected to the Subways via underground tunnels which is nice when it rains. The rooms are very clean and comfortable, and the breakfast buffet is outstanding, best I have had at any hotel and I stay at 25-30 hotels a year. As far as service goes it was beyond anything I've seen. My children started school while we were there and the staff made them special custom room service breakfasts because they left in the morning before the normal operating hours in the dinning room, amazing. Its that kind of service that really makes you feel good when working in foreign countries. Our room views were great, we spent many nights just looking out at the lights and life in Shinjuku. Neighborhood is very safe and clean, my High School and JrH kids explored the amazing architecture and stores within blocks of the hotel, all had a great time and it actually was sad when we had to move out to our new home in Tokyo. Thats a sign a hotel is pretty darn good!

My friend booked a two night stay, and since he was Hilton Gold, we were upgraded to a club floor with access to the lounge and free breakfast and internet. There was a clear view of Mt Fuji. The rooms are good size, espcially for Japan. All the staff was extremely courteous and helpful.

It a 10 minute walk to Shinjuku station where you can take the train to Mt Fuji. Buy the Hakone day pass for about US $35, which allows you to use all the transportation options to and around Mt Fuji including a cruise around Lake Ashi.

There is a closer metro station, Nishi-shinjuku, for travel around town.

From Narita we took the Friendly airport bus to the hotel. They run about every 30 minutes. It's more convenient than the train and much more economical than a taxi.

If you need/want to be in Shinjuku, this is the best of the "Big 3" (Century Hyatt, Keio Plaza, Hilton) based on room decor, facilities and service. It is also the most expensive. The executive floors have been completely renovated (ultra modern style) and include complimentary in-room internet access as well as a nicely stocked/service but somewhat crowded lounge for breakfast and evening snacks/cocktails.