As a single traveller, I was well recieved. The ambiance through modern is very warm. My room, on the 25th floor with a panaramic view, was large, well appointed, and spotlessly clean. I loved the Japanese bath, fluffy robes, and the Somo bath products were the best. I am not a good sleeper but I needed a wake-up call. The bed was divine. I loved the crisp linens and long to buy the duvet (if only I knew where).
The young evening porter at the Transportation Desk directed me to a nearby bookshop to find a Japanese comic book for a Christmas present and assured me the area was safe. It is an area where there are lots of people out on the streets and I, too, was out walking and shopping late in the evening feeling a sense of adventure in the air. At 9:45 p.m., the bookstore was packed and I found a variety of comic books from which to choose.
The only glitch was supper in the Carmelo room after a late arrival from Kyoto. When the restaurant manager was made aware, he took care of the problem and the next morning when I arrived for breakfast, he greeted me warmly and was very attentive to my needs.
I would happily stay at The Cerulean on my return trip to Tokyo. I would like to get to know the Shibuya area better.....Los Angeles, CA. Resident

The location, service and amenities are excellent. The room size is quite large and the bathroom amenties, design, materials and detailing are superb. I could see Mt Fuji from my hotel window this evening.

This hotel exceeded my expectations in every way except one - the fabulous pool facilities do not admit children under 18. As you can imagine, this was a terrible disappointment to my 10 year old son. I sincerely hope the hotel changes this policy in the future.

I have stayed here several times & find it great. Rooms are very clean (as you'd expect in Tokyo) & relatively large. All facilities are there.

Breakfast is good, with freshly squeezed orange juice as well as all the basics.

Check in can be typically regimented Japanese style but very efficient & fast.

Getting to the airport is very easy & efficient again - via the "limousine bus" (not sure what is 'limousine' about it but it is great & gets you there relatively fast).

Access to the GREAT shopping & night life is Shibuya is 100m from the front of the hotel.

Only slight negative are the TV channels - you need to be clever to get English working.

Very modern and sleek yet personnable hotel - just one word: for the price of another old-fashioned 4/5 star hotel, you are going to stay in a prime location coupled with top personnel and incredible views