We only stayed at the Conrad for one night as we received an excellent rate (it's very expensive otherwise) but we absolutely loved the service that we received at the hotel!!!

The staff are so obliging and happy to assist you in whatever way they can. The room has a fantastic view over Tokyo Bay and is a delight to stay in. We only wished we had been there for a longer time.

The location is not bad but there is a bit of a walk to get to the main road in Ginza. There is lots of brand name shopping to do but not much else if you are not into this.

Many, if not most, of the restaurants/cafes in this area do not have English menus so you will have to be prepared to point and gesture. We had a great night out letting the chef decide what we were going to eat given that we could not read the menu and they spoke about 2 words of English. One of our most memorable meals.

Wonderful hotel, with excellent rooms with all the luxury you can wish for.
The restaurants are very good and the sushi was out of this world..
Pity that the hotel is not in an area with some shops and restaurants, only the Hama gardens and the Tsukiji fish market are near.

I was on business in Tokyo and stayed at the Conrad for one night.

I found the waitstaff to be quintessential polite Japanese with great attention to detail, humility and supreme politeness.

They ran out of single rooms with king beds, and upgraded me at no extra charge, to a suite. The suite was gorgeous, and possibly the most impressive room I've ever stayed at (short of the suite I stayed in the JW Marriott in Las Vegas). The rooms are decorated in a modern style, and if that is what you like, then this is the hotel for you!

I had in-room dining for both dinner and breakfast. Because I was jetlagged, I called for breakfast at 5:30AM, a good 1 hour before their breakfast service began. They served me anyway, this is how good their service is!

I left Tokyo the day I checked out, and flew to another city that night. When I landed, I realized I had left my glasses in my room at the Conrad. I called them, and was immediately taken care of. Within 3 days, my glasses showed up at home. In fact, they could have rush delivered it quicker but I told them it was OK to have it sent in 2-3 days, as I was wearing contact lenses and didn't need them for the rest of my trip.

I am a Chinese woman and am always on the lookout for mistreatment whenever I travel to Asian locations well-known for their sexism. I detected none at the Conrad. All in all, I would say that this experience is at the top of my list. That's saying something as I travel a lot for business.

As a frequently business traveler, Conrad Tokyo is definitely one of my favorite hotels.

Staff were very extremely helpful and friendly. Comfy beds were covered by nice quanlity sheet. The complementary breakfast and afternoon tea at executive louge were well prepared!